Reviews

This profile includes reviews for Burlington's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Burlington has 336 locations, listed below.

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  Burlington

  1830 N Route 130 Burlington, NJ 08016-3017

• 

  Burlington Coat Factory

  1600 Havenwood Rd Baltimore, MD 21218-1600

• 

  Burlington Coat Factory

  7000 Arundel Mills Cir Hanover, MD 21076-1282

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  Burlington

  1340 Long Pond Rd Rochester, NY 14626

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  Burlington Coat Factory

  3333 W Henrietta Rd Rochester, NY 14623-3543

Review Details

• Review fromAshley G.

  Date: 06/22/2025

  1 star
  Absolutely unprofessional the management never gets back to you. Instructions are unclear, and nasty attitudes all around.

• Review fromGloria C

  Date: 05/09/2025

  1 star
  Why should customers spend their money in ********************** when theres only one fitting room with long lines to use and the bathrooms are always closed and I will not be shopping at burlington no more until this here problem is solved it's disgusting and us paying customers shouldn't be going through this for those raggy cloth that are of no value. You could keep your thrashy cheap things.

• Review fromCheryl M

  Date: 04/07/2025

  1 star
  Burlington Coat Factory ************************************************ Only have signs for employment up for Spanish citizens no signs in English for employment so if you dont know Spanish you wont know what job opportunity there is. Thats all they hire is Spanish citizens thats not right

• Review fromHenrietta C

  Date: 03/19/2025

  2 stars
  I believe I didn't get a job here because of age.I have all the qualifications but they said I didn't meet them

• Review fromJosephine J

  Date: 01/09/2025

  4 stars
  I *hink ********** don' * honner *here produc*. I brough* a coa* for ***** a* Burlington on December 7 2024 and wash i* January 4, 2025 and i* fell apar* and *he s*uff come ou* of *he arm was *ear a* *he seam. So I *ook i* back *o *he s*ore and *he said *he can' * do no*hing ******. las* summer I brough* some sandals I wear *hey one *ime and *he s*raps broke. I *ook *hem back *o.Burlington and *he said *hey couldn'* do any*hing for me

• Review fromPar S

  Date: 12/06/2024

  1 star
  Customers are not being allowed to use restroom facilities, even though youre actually shopping in the store. With the size of Burlington stores, customer restrooms should be a necessity.

• Review fromNithyakumar R

  Date: 12/02/2024

  1 star
  Very poor customer service. Associates are very rude at the customers. Associates couldnt find price for their products. After waiting for 30 minutes in the queue, I was told to find another product and wait in the queue for another 30 minutes. A total waste of time

• Review fromDiana B

  Date: 11/13/2024

  1 star
  I was hired a week ago after going through orientation and working Friday, Saturday and Sunday then I noticed she didnt post anything for the next week on the schedule She did this to several employees telling them that she had to watch her budget but in the meantime was hiring more people can someone please tell me if this is right to do this to people Like me and employees that have worked there longer everyone there is very upset. why in the world would you hire so many people and tell them they have a job and then dont schedule them? She is a new boss that came from the dollar store that has absolutely no idea what she is doing. That is so terrible to do to the employees there especially around Christmas time. I can only hope that one day it happens to her.. Her name is ********. She came from the dollar tree and has absolutely no idea what she is doing. I have worked many of years in retail. I had my own store. You dont treat your employees like this.

• Review fromLatoya L

  Date: 10/22/2024

  1 star
  I own a store in *******, and ever so I often I would go to the Langhorne store located on ******* highway to shop & for some reason the black lady with the low cut bleached white hair always profiling me, watching me thinking Im stealing. I am not sure what gave her that impression but I find it very verrrryyyy offensive especially when I spend so much money in that store shopping for my store that I own. Last week I heard her say to the other staff that I actually bought something today I even have her on recording saying it. And the reason why I recorded is her is because I was just fed up of her profiling me whenever i go to the store. If the store should look up my phone number they will see I spend thousand of dollars in this store. Being a loyalty customer for over the past 15 years I hate that I am constantly being stalked EVERY SINGLE TIME I come to this store. How dare she say something like this when I shop here so often. This her 2nd time. The last time she called the cashier and I over heard her told him to ensure he check the bag I purchased to ensure I didnt hide anything in it. She is very rude and out of pocket and needs to be coached that not every black person is a thief. A lot of times I am in the store, I have my clients on ******** (they live in *******) showing them whats in the store, then once they make a decision, I return and make my purchase. I find it very offensive that your staff thinks I am a darn thief. I feel attacked and harassed and I should not feel this way when I am a loyal customer who spends my hard earned money. I understand she has a job to do but the way she is doing it by wrongfully misjudging me is definitely not the right way and she needs ALOT of coaching. Why should I spend my money where the staff makes me feel uncomfortable?

• Review fromKaren W

  Date: 09/04/2024

  1 star
  After contacting Burlingtons corporate office numerous times (via ************** to receive a credit of $67.90 to my bank account, from a return dating back to 7/24/24, it is quite evident that your company has not done their part to rectify this matter.I am beyond disappointed with how this has been handled. Therefore, I absolutely refuse to step foot in another Burlington store. This may not be a great loss to your company, but it will be a great loss to myself.