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Business Profile

Express Shipping Services

Habit Parcel E Business Int. LTD.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Express Shipping Services.

Complaints

Customer Complaints Summary

  • 80 total complaints in the last 3 years.
  • 72 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/10/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******* claims to have completed the order with the impression it was delivered and they are taking no responsibility. The item is tracked to be still with Habit delivery company. Habit claims to have sent to **** on 11/30. 11 days later. Cannot contact Habit (no listing for phone or email. Customer support "non-deliverable". Tracking link for website does not open (times and and says "does not exist"). Trying to obtain item by 12/18 at the latest and it appear stuck. We have finished processing your order. [Order #**********] (November 28, 2024) Product Quantity Price Men's Ohio State Buckeyes 2024 Home Patch Vapor Limited Jersey - All Stitched Style: Black Limited Player: #1 Team Size: M Custom Name and Number (Optional): Downs 1 $79.97 Subtotal: $79.97 Shipping: $4.99 via Flat rate Payment method: Secure 3D ****** Total: $84.96 On Its Way to **** Departed Shipping Partner Facility, **** Awaiting Item FAIRFIELD, NJ 07004 November 30, 2024, 8:50 am Shipping Partner: HABIT PARCEL EBUSINESS INT LTD Arrived Shipping Partner Facility, **** Awaiting Item FAIRFIELD, NJ 07004 November 30, 2024, 6:50 am Shipping Partner: HABIT PARCEL EBUSINESS INT LTD

  • Initial Complaint

    Date:12/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered from ****-**** and looked pretty thoroughly to make sure it wasn't coming from China. I ordered on Nov 11th and these were supposed to be Christmas gifts. My package is also 'stuck' in Woodridge, IL for 10 days now. No more internet ordering for me. I will also be filing a report with the BBB on ****-****.

  • Initial Complaint

    Date:12/10/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Package sitting waiting to be delivered to **** for five days Ridiculous and item missing causing physical distress

  • Initial Complaint

    Date:12/09/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchase and eagles jacket off of TikTok. This company was supposed to receive my package last week. It update to my package leaving the same facility on the 6th of December just for all the updates to stop. I reached out to that company numerous of times for my money and they still didn’t answer on the TikTok shop.

  • Initial Complaint

    Date:12/09/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a package and HABIT PARCEL EBUSINESS INT LTD has had my package since November 20th, and keeps updating the tracking as departed shipping partner facility. After speaking to **** I was informed that is a generic response. Habit is scamming people and the contents of that package are irreplicable. I want my package and something needs to be done about this shipping service.

  • Initial Complaint

    Date:12/09/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a christmas present and the package has not been sent. I get generic email saying it will ship in 2-3 days. You cannot contact them. Order placed 11/26/2024, shipping label created only due to multiple emails, another **** update on 12/5 but says package still hasnt arrived at site.

  • Initial Complaint

    Date:12/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This package has been sitting at their establishment since November 25th waiting to be taken to ****. If they are unable to process the order and make deliver, then they shouldn't accept packages to be delivered.

  • Initial Complaint

    Date:12/02/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased online November 5, 2024. Repeated Notifications stating awaiting carrier delivery And **** awaiting for delivery to them. it is now December 2, 2024. Is The truth that it has never arrived in the US?

  • Initial Complaint

    Date:12/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a package that has been sitting in ********* IL since Nov 5th. As it is now Dec 1, I would like to know when I will receive my package.

  • Initial Complaint

    Date:11/07/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ten days ago (as of Nov 7) Orthowalkway gave my package (shoes) for delivery to me. The package is still sitting with them 10 days later.

Habit Parcel E Business Int. LTD. is NOT a BBB Accredited Business.

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