Reviews

Review Details

• Review fromDiane L

  Date: 11/16/2023

  1 star

  Diane L

  Date: 11/16/2023

  Came to my house in September. Never rang the doorbell. Glad I was dressed already and my 2 dogs were not out in the yard. Never said they were leaving. Threw the bill on the porch. Cracked my siding. I mailed in a check within a few days. First they said it could take 30 days. Then they sent me another bill. I called again, the man said they had the check and would cash it right away. 2 weeks later I called again. It still was not deposited. So I wrote to the owner by email. Now they are saying it was never received. I am beyond upset at this point. I think they threw it out so they dont get in trouble for not cashing it for so long as he said the girl was so busy and I passed a comment about maybe they dont want to pay their quarterly taxes right away when they are super busy some months. *********************

  Ned Stevens Gutter Cleaning & General Contracting, Inc.

  Date: 11/17/2023

  *****, we strive to help all our customers and we thank you for your business. As we explained over the phone and via email correspondence, we never received your check in the mail and that is why it was never cashed. Feel free to call the office back at any time so that we can resolve this.

• Review fromPaulic F

  Date: 11/06/2023

  5 stars
  My gutters were recently cleaned, and I have to admit that I'm impressed with the caliber of their job. They took considerable care to make sure the work was completed effectively and correctly. Now that the gutters are clean, the water flows easily.

• Review fromDonald Jordan J

  Date: 10/29/2023

  5 stars
  Used their gutter cleaning services, and it was amazing. I scheduled an appointment with the helpful customer support representative. When I arrived home from work, their team had already finished everything ahead of schedule.

• Review fromEric W

  Date: 10/25/2023

  1 star

  Eric W

  Date: 10/25/2023

  The customer service is a joke. They are definitely one of the worst companies Ive ever worked with. They actually make there employees fill out reviews and set up fake accounts to keep there ratings. Do your stuff a favor and stay away from them. Much better local companies out there for the same price or cheaper

  Ned Stevens Gutter Cleaning & General Contracting, Inc.

  Date: 11/23/2023

  ****,We are sorry to hear about your experience. Please email us at ********************************* to discuss your experience. We value all of our customers. Thank you

• Review fromCHERYL B

  Date: 10/17/2023

  1 star

  CHERYL B

  Date: 10/17/2023

  *** Stevens company put new gutters on our home. They were bent. We didn't notice any of that until later but the service of the gutter cleaning it was horrible I had my car in the shop one day so there was no car outside *** Stevens company came to clean my gutters. I seen the van pull up I seen them walk around the backyard they put the ladder against the house, and then they took the ladder down. Then I caught them trying to come to the front door and put the bill there. I open the door and I said no no you didn't do a **** thing. The guy did not speak any English and he kept trying to give me this bill right away I called the company and they were disputing it. I told them exactly what happened and the service person did nothing about it they still sent the bill. After that I drop them. But besides for that the gutters that they installed in my backyard were crooked not put on right and right now I'm having a major problem with trying to repair them myself. Watch out for this company they want year contract. Do not give it to them *** Stevens is nothing but a rip-off con artist and he hires people who do not speak English so therefore that's his Escape goat. Find somebody better this company is horrible nothing but a nightmare

  Ned Stevens Gutter Cleaning & General Contracting, Inc.

  Date: 10/25/2023

  ******, My company installed gutters for you over 10 years ago on 2012. We also only installed two sections. We have not been to your home since 2013. I am not sure who you are calling a *scapegoat," but we are an honest company. This is the first we are hearing from you in close to a decade.

• Review fromAdamson N

  Date: 10/14/2023

  5 stars
  They provided an itemized invoice, laying out every expense clearly. When it came to cost, their approach was both open and fair. Based on the value I received, I can assertively state that their services justify every cent spent.

• Review fromWilliam J

  Date: 09/10/2023

  5 stars
  Their pricing approach is marked by transparency and fairness. The detailed invoice I received, complete with cost breakdowns, instilled confidence in the value of their services. Each ***** spent feels justified.

• Review fromLeila V

  Date: 09/08/2023

  5 stars
  The cleaning team surpassed expectations, delivering spotless gutters with remarkable efficiency. When it comes to gutter installation, their craftsmanship was top-tier. They showcased unparalleled precision and a keen eye for detail, resulting in a system that's as aesthetically pleasing as it is effective.

• Review fromWendy m

  Date: 08/28/2023

  1 star
  They were to clean our gutters. They showed up without ringing our doorbell and just started working with ladders against our house and almost lost our dogs that were in the backyard. Our daughter stopped them from opening the gate.When they said they aren't obligated to ring doorbells we told them to leave. I think the front was done but they never did the back of the house. We have full CAMERA'S and they show they were on our property for less than 10 minutes. Nor did they ever hook up to our water spigot to do the proper job. Dangerous practice to just put a ladder up against the house without announcing themselves early in the morning. My wife should have called the police to report peeping toms. A supervisor promised not to charge us but of course they did. Follow up phone calls result in talking with difference "supervisors" . One said nothing can be done and another offered us a discount on future services. Can't wait to see how they defend themselves when our camera's show that they never did the back of the house.

• Review fromJamil B

  Date: 08/15/2023

  5 stars
  All of their work is 100% guaranteed. Making an appointment was easy, they were able to schedule me for the following week and I was very happy with the job they did.