Reviews

This profile includes reviews for Jackson Hewitt - Tax Services of America, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Jackson Hewitt - Tax Services of America, Inc. has 2495 locations, listed below.

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  Jackson Hewitt - Tax Services of America, Inc.

  10 Exchange Pl Fl 27 Jersey City, NJ 07302-3922

  
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  Jackson Hewitt

  1238 Putty Hill Ave Ste 5 Towson, MD 21286-5878

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  Jackson Hewitt

  126 Shawan Rd Cockeysville, MD 21030-1325

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  Jackson Hewitt

  2710 W Cold Spring Ln Baltimore, MD 21215-6702

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  Jackson Hewitt

  3405 Belair Rd Baltimore, MD 21213-1204

Review Details

• Review fromJoy S

  Date: 03/16/2023

  5 stars
  Shout out to **** at *******************! She made getting my taxes being done relaxing. She is truly an amazing person. I would recommend her to everyone she is very professional and kind!

• Review fromAndrew A

  Date: 03/09/2023

  1 star
  The people in the office are very unprofessional and they refused to refund our money for services they didn't give. Also they wouldn't tell us what we owed the state.

• Review fromChristine W

  Date: 03/08/2023

  1 star
  Customer for over 15 years. DONE with them. Last year I paid ****** for filing simple form with them this year the same form filing costs me ******. Only after taxes filed do they tell you the costs. Local office had to call a supervisor to put in the senior discount and then cost popped up in computer. No one seems to be able to explain the discrepancy and when local manager called supervisor about it the next day she told her when I paid I agreed to the cost. Well taxes were filed by then and no one told me I had a choice!!! Do not recommend using them and I NEVER will again!

• Review fromKevin B

  Date: 03/06/2023

  1 star
  Jackson Hewitt is a total rip off. DO NOT GO for your tax service. I had a very simple return with four w-2s and a ****. It took her less than an hour to do and she wasnt even clear on my deductions and I had to ****** myself and tell the client what I could claim. I ask another location located inside ******* and was told a return should be no more than $250. They charged me $500 for a $724 federal return. They then charge a so called bank fee just to handle your return and send to your bank. Same thing the *** does for free. I do not suggest anyone using this tax service. They are rip offs and they dont disclose all fees and charges upfront. I got the shocking news after she had filed my taxes. I will never go back. JACKSON HEWITT TAX SERVICE IS A TOTAL RIP OFF dont go !!!

• Review fromCarin O

  Date: 03/04/2023

  1 star
  I went to Jackson Hewitt last year for the first time. Im a single mom. I dont own a house, I rent. They had an offer if you were a first time customer you get $100 off. I didnt get that. Then I told her I was upset with H&R Block charging me $400 every year for my taxes. She didnt say a word she then did my taxes and charged me $581!! So now I have to go and find another tax service. But both HRBlock and Jackson Hewitt can ki$$ my @**

• Review fromRoger W

  Date: 03/04/2023

  1 star
  Absolutely terrible. The worst experience I have ever had with any service company. Run!

• Review fromANTHONY F

  Date: 03/01/2023

  5 stars
  Great service very helpful I will do my taxes with Jackson Hewitt again next year just file this year taxes

• Review fromPatrick S

  Date: 03/01/2023

  1 star
  Absolutely terrible. Misleading and complete rip-off. Contacted them to assist with filing back taxes and got sold on them doing every to help me for $3500. Basically didnt do anything I couldnt have done myself, Ive had the same job and only a single w-2 **** form to file. Then they want an additional $2500 to offer any assistance with communicating with the *** to make arrangements for taking care of any debt . On top of that I got passed around to multiple different people who dont respond or are unable to contact me by phone? Complete ripoff. Im sure I couldve contacted a local tax attorney and had them do everything for much less. Dont bother with these people save yourself the trouble

• Review fromNatasha J.

  Date: 02/28/2023

  1 star
  I filed taxes with JH in 2021. First issue I had was they put in my banking info in wrong and I had to wait in my refund through mail. Second issue was they had my son's name and social wrong and had to file an amendment. Third they put my disaster relief info in incorrectly and had to file another amendment. Fourth when they did the last amendment they changed my AGI and said I owed taxes. I now have to have another amendment (which they keep telling me they will call me back and yet to do so because they can't find what was entered incorrectly) I now have to file an extension for 2023 because I can't get the mess from 2021 fixed in time to file. They will not return calls and the amendments they did do because of their own mistakes, keep getting worse and worse because they keep making mistakes due to their lack of knowledge on taxes and their need to talk and joke amongst each other. I will never recommend JH to anyone nor use them again. This is the Glenwood Ave location ******* GA. Very unprofessional and unwilling to fix their mistakes. I have also contacted the "manager" last week that said she would fix this and call me back and never did. I called again today and same thing. They will call me back. It is so unprofessional and unnecessary. Especially to make someone think they owe taxes when they do not.

• Review fromLucia

  Date: 02/28/2023

  1 star
  The tax preparer at Jackson Hewitt has the worst tax knowledges and services. I have been telling her I need to file my 2022 tax return separately with my husband but she still put everything together only under my husbands name even the file name only has my name on it. When I pointed this out and asked her to give me back all documentations belong to me, she suddenly got really upset and she raised her voice and said really terrible and ugly words to me with the dirty look on her face. I just can not believe this is a so-called tax professional. NEVER recommend anyone to Jackson Hewitt for the tax return. DO NOT waste your time on dealing with Jackson Hewitt which is the worst of worst tax service provider.