Reviews

This profile includes reviews for Select Home Warranty LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Select Home Warranty LLC has 6 locations, listed below.

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  Select Home Warranty LLC

  1000 Wyckoff Ave Fl 3 Mahwah, NJ 07430-3164

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  XPD Warranty Group, Inc

  1999 Bryan St STE 900 Dallas, TX 75201-3140

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  Select Home Warranty Of CA, Inc.

  222 W 6th St #400 San Pedro, CA 90731

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  Select Home Warranty LLC

  4870 Sadler Rd Ste 300 Glen Allen, VA 23060-6294

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  Select Home Warranty

  1999 Bryan St STE 900 Dallas, TX 75201-3140

Review Details

• Review fromEd S

  Date: 08/02/2022

  1 star
  Select Home Warranty claims that they will line up service providers. On 2 different claims they were unable to provide a contractor, I had to arrange for the service myself. At the one-year anniversary I called to opt out of the contract. They said they would have to recover any claims paid out in that first year as a cancellation fee. I ended up getting about a 50% refund on a 5 year policy cancelled after one year.

• Review fromCheri M

  Date: 08/02/2022

  1 star
  This company is a fraud. They don't honor any service requests to their PAYING customers. I have filed 3 different claims for different problems in my home that, by all rights, should be covered but they tell me something different every time. This last claim was about the door on my 8 year old, GE refrigerator. The hinge on top of the door, that holds it on, has come loose and one of the screws has fallen out. I have to lift the door a little to get it to close. It won't take much more of this before the door comes off completely. I believe this is due to 8 years of opening and closing the door but Select Home Warranty says it is NOT normal wear and tear and I am on my own to find a repair person! If it isn't, normal wear and tear, then I would like to know what they consider normal wear and tear for a refrigerator door! This is not how I expected a home warranty company to act toward problems that should be covered, not just told that it is not covered by the warranty they got paid to honor! The company should be closed down and the leaders of it put in prison for blatantly scamming people who put their money and trust into their company. They do not plan to fix or replace anything! It is a huge scam! I am so pissed I can't see straight!
  

• Review fromBob M

  Date: 08/01/2022

  1 star
  On July first my ac stopped working !!! I called SHW to report it !!! SHW agave me clain# ( 02230481 ) , the next day the service company called and made a appointment for the 3rd of July !!! The service company came and inspected the ac equipment, and said the compressor was bad !!!! Service man explained my two options!!! He stated if I waited on SHW that it may be as much as two weeks before they would make a decision to fix it or ???? ( I am 81 years old — 100 % disabled and have a lung problem and use oxygen machine!!!! Me and service company decided to go ahead and install a new compressor and A coil !!!! The service company installed the new equipment on the 4th of July !!! The service company filled my claim on 5th of. July ,SHW put the claim on 48 hour review !!!! I paid the service company $4300.00 , sent copy to SHW ,so far SHW has not refunded me the $4300.00 !!! When I took out warranty ac was covered ??? On April 26th I filled on ice maker no service company has been out yet !!!

• Review fromJIMMY S

  Date: 08/01/2022

  1 star
  This is my experience and your mileage may very.
  
  This is the WORST company out out there. They don't pay the contractors and I have had 3 cancellation for service and waited over a week to get any resolution and now they are saying you go find someone to solve the problem.
  
  If I had to find someone on my own why do I need home warranty?
  
  My opinion is stay away from them you can do SO MUCH better with other companies. I feel they are fraud and considering filing a lawsuit. ( I smell a class action )

• Review fromWilliam K

  Date: 08/01/2022

  1 star
  I signed on with Select Home Warranty believing through my research they were the best offer in a home warranty service available. For $45 per month, if an appliance went out, they dispatched a repairman, you paid the repairman $80 up front, if the item could be repaired, Select Home Warranty paid for the repairs, or if an item needed replacing, Select Home Warranty replaced it, no questions asked. Such is not the case!!!! My dishwasher went out, I notified them, they dispatched a repairman, I paid him the $80, he looked at it and determined a replacement was in order. Select Home Warranty sent me an email advising they would send me a check in the amount of $175 only if I did one of two things: 1) Paid for the repairs out of pocket, regardless of the cost, sending them the invoice as proof, or 2) Purchased a new dishwasher, regardless of cost, sending them the invoice as proof. This is a clear breach of contract. Also, the cheapest new dishwasher costs $350, with parts, installation, and recycle of the old dishwasher, it jumps to $600. Clearly a scam company to be avoided!

• Review fromMyrafiel P

  Date: 07/30/2022

  1 star
  Don't ever choose this worst SELECT HOME WARRANTY. After paying them more than a thousand of dollars, they just reimburse me $100 for the garbage disposal. They will not even send a technician. They will pass the responsibility to the homeowner of the job that should be covered on the contract. Worst worst worst service ever!!!!!

• Review fromAhmed S

  Date: 07/29/2022

  1 star
  Multiple issues not covered....amazing!
  Dishwasher Door Spring
  Freezer not working > Resolution > door was open paid $75 > still broken
  Water Pressure Regulator Broken PSI 100......adjust to 55 to 60 > next day back to 100 PSI > Resolution Not Covered
  

• Review fromReb H

  Date: 07/29/2022

  1 star
  SCAM COMPANY THAT TAKES YOUR MONEY AND RUNS THEY TRY AND WAIT OUT THE POLICY SO IT ENDS ,.I'M A DISABLED VET THAT HAS BEEN IN A HOUSE THAT REACHES OVER 80 DEGREES THEY ALSO DONT TELL YOU A CORPORATE NUMBER OR LET YOU SPEAK TO ANYONE IN THE US WHERE I BOUGHT THE POLICY. THEY READ FROM SCRIPTS AND NO COMPANY WILL WORK WITH THEM BECAUSE OF THEIR BAD BUSINESS PRACTICES HOPEFULLY THEY WILL BE INVESTIGATED BY 5THE ATTOIRNY GENERAL IN THE STATE

• Review fromFeng L

  Date: 07/29/2022

  1 star
  The insurance company is terrible, the roof is leaking and refuses to repair, the air conditioner is broken and delayed for a week

• Review fromBill M

  Date: 07/29/2022

  1 star
  I wish I could give 0 stars. This Company has no integrity or credibility. I followed their process and filed a claim when my AC went down. They sent one of their contracted technicians out and they repaired my unit. The Tech then called in the repair to SHW and they denied the claim stating they needed to get a second opinion. The tech said I could either pay him for the repair or he was going to put the failed parts back on my unit. It was 90 degrees in my house so I had no choice but to pay him and take it up with SHW. They said it was my mistake which was a lie. I filed the claim on line, they sent their Technician they contracted with and now they are refusing to pay. Select Home Warranty is one of the most unethical companies I have ever dealt with and will be canceling my subscriptions immediately.