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Business Profile

Windows

Castle, The Window People

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Castle, The Window People's headquarters and its corporate-owned locations. To view all corporate locations, see

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Castle, The Window People has 2 locations, listed below.

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    Customer Review Ratings

    3.53

    Average of 70 Customer Reviews

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    Review Details

    • Nancy P

      Date: 05/30/2023

      Called to schedule an appointment, they had an opening the same day. Representative gave a thorough explanation of product, looking forward to next step, New Windows! Will revisit, after install.

    • Andre H

      Date: 05/15/2023

      Left my windows frames unsealed and opened to the elements for over a month. Dealing with Castle has been an absolute nightmare. I've launched a campaign to inform people about this awful company at avoidcastle.com

    • Mary N

      Date: 05/13/2023

      Window installation was easy and the installers were professional. It started pouring rain during the installation, but they finished. They came back the following afternoon to finish the caulking. Windows look great and I simply love my storm door.

    • Juan L S

      Date: 05/11/2023

      Sales and install team phenomenal. Windows perfect fit. Will continue to do business with.

    • Nicole G

      Date: 05/11/2023

      Castle windows installed a door for us, it's absolutely beautiful, the craftsmanship is excellent and the service was great! We had a amazing experience the entire process.

    • Michelle M

      Date: 05/11/2023

      Just meet with the company- it went well going to get the windows. I will be back after the job to let everyone know how things went.

    • Susan H

      Date: 05/09/2023

      Arrived promptly. Worked well together. Left everything clean and tidy. Polite and friendly. Will continue to do business with them.

    • Mary Q

      Date: 05/09/2023

      Very professional and kind. Did a wonderful job. Have so many compliments.

    • Nina N

      Date: 05/09/2023

      Excellent job!! ******* and ***** arrived early to completed the installation of our replacement bay window. They worked very efficiently and cleaned up completely when done.

    • Suzanne K

      Date: 05/09/2023

      This ************************* ******* was fabulous from start to finish: the great office staff, the rep that first visited with me telling me all about the ******* & showing me a demo, to the guys who installed the windows: professional & fast! I love my new windows & would recommend them highly. 5 Star...

    Castle, The Window People is BBB Accredited.

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