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Business Profile

Windows

Castle, The Window People

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Castle, The Window People's headquarters and its corporate-owned locations. To view all corporate locations, see

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Castle, The Window People has 2 locations, listed below.

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    Customer Review Ratings

    3.53

    Average of 70 Customer Reviews

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    Review Details

    • Pamela B

      Date: 05/06/2023

      I was very pleased with the service I received from Castle Windows.From the representative to installation everyone came at their schedule time.******* and his crew ( *** and ****), did a fantastic job with the installation and cleaning up afterwards. They even rehung my blinds. Thank you all very much.

    • Ralph B

      Date: 04/29/2023

      Terrible workmanship. They didnt deliver on their promises causing extra expense and work to me the home owner. Window smaller than original. Did not finish complete installation. The home is left spackling, sanding, painting and rehanging curtain brackets. Broke siding and replaced with different grain siding.

    • Mike L

      Date: 04/27/2023

      Very professional installation. Great product. All done in one day. Looks great.

    • Virginia K

      Date: 04/25/2023

      Castle windows..great experience from beginning to end..ordered new picture window and screen door for my home...love the lifetime warranty too..installation team was great...I am very happy!

    • Zachari S

      Date: 04/25/2023

      We had our front door replaced by castle windows. A representative from castle by the name of **** reached out to us and scheduled an appointment to go over what we were looking for and how to help. He went over all the options we could do. We gave him a budget and he didnt push us to go over. When the crew arrived at my house they were very clean and quick. My new front door looks amazing

    • nurse P

      Date: 04/24/2023

      this Saturday was my 2nd time using Castle Windows. they give you a time frame when they will show for the project, it has been earlier than promised- which i love. From beginning to end of the job, everyone was professional and simple to deal with. The crew including management know their job, and are professional. kudos to ****** and **** for job well done.. i look forward talking with you when im ready to finish the rest of the windows in the house!

    • Carol M

      Date: 04/22/2023

      Very professional. Attention to detail. Great follow-up. Would recommend them.

    • Catherine M

      Date: 04/21/2023

      Living in a house thats almost 100 years old, theres always something that needs to be updated. Seems that companies dont know what customer service means anymore.When I had ********************** replaced by Castle Windows, I was awed by their service and professional treatment! They actually communicate with the customer! They do what they say, at the price quoted, without hidden costs and faster than expected. And the windows are great! Best company Ive ever worked with!

    • Geraldine H

      Date: 04/20/2023

      I just purchased my house 2 years ago. I knew it needed new windows. I used Castle in the past but still wanted to price shop. I was thrilled that they inspected each and every window and informed me that not all of them need replaced. They were not the cheapest replacement windows but the sales person, the attention to detail and the fact that they cared enough to not make me spend unnecessary money spoke volumes. They came quicker than anticipated and the installers did a fantastic job installing and cleaning up behind themselves. I would recommend them to anyone. TOP NOTCH SALES AND SERVICE!

    • Lori N

      Date: 04/20/2023

      Everyone we dealt with was very helpful and nice. We had a new door with full sidelights installed at our home. The door arrived and was installed 2 months earlier then what we were expecting. The installers did a great job and really took their time to make sure everything was right. Loving the new door!!

    Castle, The Window People is BBB Accredited.

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