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Business Profile

Orthopedic Shoes

Orthofeet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Orthopedic Shoes.

Reviews

Customer Review Ratings

3.35/5 stars

Average of 255 Customer Reviews

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Review Details

  • Review fromBobbi H

    Date: 08/30/2023

    5 stars

    Bobbi H

    Date: 08/30/2023

    Orthofeet.com is the only place I purchase shoes anymore. They have greatly expanded their choices in shoes in the past couple years. Dress shoes, hiking boots, casual, tennis shoes, plus socks and extra insoles. I purchase new insoles every now and again for old shoes that are still in great shape. Makes a world of difference. But MOSTLY, these are the most comfortable shoes I have ever had on. I've had painful feet since childhood, and these are the best! The price is worth it. They last a long time.

    Orthofeet

    Date: 12/15/2023

    Thank you for your kind words, we are so happy you love your Orthofeet shoes!
  • Review fromFlorence W

    Date: 08/17/2023

    5 stars

    Florence W

    Date: 08/17/2023

    I love my Orthofeet shoes. I have a bunion and the stretchable shoe allows me to walk without the pain I had before. I purchased shoes for my husband and son who work on concrete floors as well. Both have said their legs and feet feel much better with the new shoes. My husband is currently on his fourth pair of Orthofeet shoes and I’m on my fourth pair as well. My son didn’t want anymore due to the way they look. I guess the steel toe shoe wasn’t fashionable enough lol. Will continue to purchase from Orthofeet.

    Orthofeet

    Date: 08/24/2023

    Thank you so much for writing and we are very happy that you both love our shoes!!Orthofeet ****************
  • Review fromMark M

    Date: 08/17/2023

    5 stars

    Mark M

    Date: 08/17/2023

    I have found that the shoes are comfortable and work great for me.
    One time I ordered the wrong size but hadn’t realized them as I hadn’t worn them yet, until after 60 days and Orthofeet let me return them for the correct size.

    The shoes work well for me.

    Orthofeet

    Date: 08/24/2023

    Thank you for much for writing and we are so happy you love your shoes!Orthofeet ****************
  • Review fromPalmer B

    Date: 08/16/2023

    1 star

    Palmer B

    Date: 08/16/2023

    Can't find my shipping update is this a scam I believe it is no way of contacting them

    Orthofeet

    Date: 08/24/2023

    Good Morning, your tracking was emailed to you on 8/21 and your package is out for delivery today. We are sorry if you missed the update, you cna always callus at ************. We hope you love your new shoes!Thank you, Orthofeet **************** Please consider revising your review once you receive your package
  • Review fromSusan H

    Date: 08/16/2023

    1 star

    Susan H

    Date: 08/16/2023

    Buyer beware, these jokers do not ever show that your shoes were returned. I ordered the same shoe twice, different sizes. the sizing was so far off that no way were they comfortable or wearable. Both returns never showed they arrived at final destination so no credit until I finally got hold of a human after weeks of trying.
    The worst though was that my CC information was stolen by them, luckily I caught it In enough time to be reimbursed by my bank and all transactions halted.

    Orthofeet

    Date: 08/22/2023

    HI ***** are you able to provide an order number for our review? the last order we see for your account with ******************** is from 2021. Is it possible that you order from another company or under another email address? We will be happy to research you issue if you have issue with an OrthoFeet order Orthofeet ****************
  • Review fromCelina B

    Date: 08/15/2023

    5 stars

    Celina B

    Date: 08/15/2023

    I don't know what I would do without them. The past four years I developed terrible heel pain. And that brought me to Orthofeet. I do the stretches, as everyone with plantar fascitis does. But that is not enough. I normally walk 2 to 3 miles every morning with my dog. I have reordered the same shoes over and over. With a high arch, and the heel pain, Orthofeet has exactly what I need to help me enjoy walking and being on my feet. Another favorite feature is the high toe box. And, of course, the choices in width. Most women with a size 11 foot have a difficult time finding a medium or regular width, and so I am super happy with the fit all around. The only sneakers I wear, as overtime I decided to part with everything else. Oh, the Velcro feature is fantastic! Well hidden, for a middle aged girl who doesn't want to showcase Velcro shoes ... seriously...I am so grateful for your shoes! The models I buy are Verve tieless, and Delta waterproof. Oh, and I've purchased the inserts by themselves too!

    Orthofeet

    Date: 08/22/2023

    Thank you so much for taking the time to share your experience, We are so happy you love your shoes!We appreciate your loyalty,and hope to see you again soon Orthofeet ****************
  • Review fromRichard B

    Date: 08/14/2023

    1 star

    Richard B

    Date: 08/14/2023

    I have Narrow feet and severe back pain. I ordered two pairs of the Sorrento shoes and one pair of the Clearwater Heel Strap sandals/shoes. 3 PAIRS. The toebox is far too big. I wanted to talk to an expert there, but NO ONE answers customer service!!!
    After receiving the first pair, I knew they wouldn't work, so I called customer service in order to cancel the next two pairs. NO ONE ANSWERED CUSTOMER SERVICE!!!
    Now I will have to return ALL 3 PAIRS instead of just one. I will never do business here again.
    I will stick with my narrow New Balance, 990s, with an additional insole.

    73 year old retired NeuroRadiologist

    Orthofeet

    Date: 08/24/2023

    HI ******* and thank you for writing. We are sorry you had difficulty, we are here for all calls M-F 8:30AM-5:30PM at ************ and would be very happy to assist you with return or exchange of the products . We do see that you called both times after business hours. If you require any additional assistance please call or email ***************************** Thank you
  • Review fromCynthia S

    Date: 08/13/2023

    1 star

    Cynthia S

    Date: 08/13/2023

    My name is ******* ***** & I just received the shoes for my 93 year mom& she cannot wear these shoes& I have tried& tried to call your number but no one answers I am a senior& I need a refund b/c I am on a fixed income since my husband passed please help me with this refund Thank you

    Orthofeet

    Date: 08/24/2023

    We are sorry you had difficulty reaching us, we are available M-F ******* PM EST at ************. We researched your order and you refund was posted on 8/19, if you need any additional help please call us
  • Review fromTerry W.

    Date: 08/13/2023

    5 stars

    Terry W.

    Date: 08/13/2023

    I have been an Ortofeet customer for years buying for both myself and hubby. I wear their slippers and step-in sneakers - love them both. My hubby wears their sneakers and is very happy with them. They are easy to do business with and easy to do a return if you guess wrong on the size. I like the arch support and stability their footwear provides. The shoes last well. Over the years we have dealt with plantar fasciitis, corns, gout and ingrown toenails all with good comfort from their shoes. I like that they come with a variety of extra inserts to customize the comfort.

    Orthofeet

    Date: 08/24/2023

    Thank you so much for writing, we are so very happy that you both love your shoes!!Orthofeet ****************
  • Review fromPatricia C

    Date: 08/13/2023

    1 star

    Patricia C

    Date: 08/13/2023

    Warning BLISTERS! Wore once in the house for an 10 minutes and no problem. Went for a twenty minute walk this morning and have a huge blister on my left foot. This was caused by the ankle strap. I will try to adjust and update this review in a week. Can not wear sandals (due to blister) for a few days. If strap adjustment does not work sandals are going back.FYI style NAXOS.

    Orthofeet

    Date: 08/24/2023

    Thank you for writing, we are very sorry you are having an issue with the fit of your sandal. We have a full 60 day Money back guarantee and can assist you with style and fit if you require, Please call us at ************ for additional assistance Orthofeet ****************

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