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Business Profile

Orthopedic Shoes

Orthofeet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Orthopedic Shoes.

Reviews

Customer Review Ratings

3.36

Average of 255 Customer Reviews

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Review Details

  • Sue C

    Date: 08/10/2023

    Sue C

    Date: 08/10/2023

    These are, by far, the most comfortable shoes I’ve worn for the arthritis in my feet. I’ve been wearing them for years and will keep on wearing them. And they finally have the slip resistant ones so my feet are comfortable while I’m working also.

    Orthofeet

    Date: 08/24/2023

    Thank you very much for writing and we love that you love our shoes!!Orthofeet ****************

  • Bruce W

    Date: 08/08/2023

    Bruce W

    Date: 08/08/2023

    I purchased a pair of orthofeet sandals several months ago direct from the online store and I have worn them several times.
    My complaint is with the elastic across the fastenings, the one at the toe (2e width) puts too much pressure on my big toe bunion. Today I finally cut the dang elastic off and it's much better but I find all the elastic under the fastenings just get in the way.
    They are nicely made but I'm not real happy with all that elastic, just too much unneeded stuff.

    Orthofeet

    Date: 08/24/2023

    Thank you for writing, and we are sorry that you have had an issue wiht the footwear. We do have a a full 60 day money back guarantee for your satisfaction. If you require assistance please call us at ************. Orthofeet ****************

  • Denise V

    Date: 08/07/2023

    Denise V

    Date: 08/07/2023

    Ortho Feet is the best place to buy shoes! They really support my feet and look great! I would recommend these shoes to anyone that needs good support for the feet! I have at least 12 pairs and will continue to buy more.

    Orthofeet

    Date: 08/24/2023

    Thank you so much for writing, we are so very happy that you love or shoes!Orthofeet ****************

  • Natalie B

    Date: 08/07/2023

    Natalie B

    Date: 08/07/2023

    The ads coming in from Orthofeet are the most annoying of any ads I've seen. They can sometimes appears 10-15 times on my browner.
    I've yet to find a way to stop them from coming in. Even if I select 'not interested' from the ads selection, they keep coming in.

    Orthofeet

    Date: 12/15/2023

    HI we are very sorry that you are having an issue. You may want to block Pop up ads on your browser,Thank you

  • Rachael S

    Date: 08/06/2023

    Rachael S

    Date: 08/06/2023

    I am surprised by all the negative reviews, because I have bought many pairs of shoes and boots from Orthofeet and my experience has always been extremely positive. In my opinion they make good quality, supportive shoes that comfortably accommodate my large bunions. Not every style I’ve ordered has fit me, which means I have also returned a lot. The process is straightforward and they start the refund as soon as they receive the shoes. Once I wanted to do an exchange but the system showed the sandals were still out for delivery, so I just called Customer Services, they updated their system and started the exchange process for me. I would highly recommend Orthofeet.

    Orthofeet

    Date: 12/15/2023

    Thank you for your kinds words, we are so happy that you love Orthofeet products and services!

  • Joanne B

    Date: 08/01/2023

    Joanne B

    Date: 08/01/2023

    Hands-free shoes are the best! I need shoes for arch support. The shoe reaches the highest point of my arch and are comfortable for walking. I own three different shoes/slipper from Orthofeet and have no issues.

    Orthofeet

    Date: 12/15/2023

    Thank you for your kinds words, we are so happy that you love Orthofeet products and services!

  • Michelle M

    Date: 07/28/2023

    Michelle M

    Date: 07/28/2023

    I bought a pair of the men's work shoes in February 2023 and they are already falling apart

    Orthofeet

    Date: 12/15/2023

    Hi we are very sorry that you are having an issue with your footwear. Please reach out to us directly at ************

  • Virginia B

    Date: 07/27/2023

    Virginia B

    Date: 07/27/2023

    Hi - I purchased a pair of your tennis shoes and like the reviews I read, as I wanted comfortable shoes, that were well padded in the wide toe area. I tried them on when I received them and I too thought they were comfortable, but upon my return to home from my vacation and wearing them for the past month called to talk with a representative of your company (I wished I’d written her name down), I told her that I liked the shoes, except I didn’t feel there was enough padding in the toe box. I felt I was walk-ing in my bear feet which were hurting. I asked if they sold an insert. I was told no, but the heal pieces that came with the shoes should be able to add the comfort I wanted. I explained that I didn’t have “heal” or “arch” problems, as I had an operation on my feet about 35 years ago to correct this pain and pieces you sent were of no value to me. I just wanted a good, wide toe box, comfortable and I thought with cushion for my entire shor and I was disappointed in my shoe comfort and I wanted a full shoe insert, but was told you don’t sell them and the set of plastic pieces should do the trick. I told her I didn’t want them and had tossed them. I could almost see the shock on her face when she heard that and with that she told me that your company would not be refunding me any money. I was calling to order full insets not to return them. This is a product I think would be of value not a customer service person who I felt was disrespectful. My name is Virginia Boucher in Peori, Arizona Thank you

    Orthofeet

    Date: 12/15/2023

    We are very sorry that you had a poor experience and pride ourselves on our outstanding customer service. If there is anything ****** help with please contact ************ and ask for the **************** Manager

  • Alan S

    Date: 07/27/2023

    Alan S

    Date: 07/27/2023

    All of the products I have purchased are excellently made and are very comfortable and supportive.

    Orthofeet

    Date: 12/15/2023

    Thank you for your kind words, we are so happy that you love your Orthofeet shoes!

  • Frances Z

    Date: 07/25/2023

    Frances Z

    Date: 07/25/2023

    I was just reading the problems some customers have had product service. I have been buying from Orthofeet for 5 years or more and I have never had a problem with receiving my refunds when necessary. I am VERY satisfied with their service and product. I will be buying more sandals, soon:)

    I can’t believe the problems some customers are having. I’m sure that if you are patient and kind your problem will be
    resolved.

    Orthofeet

    Date: 07/28/2023

    Thank you so much for your kind words and support! Orthofeet strives to provide the highest level of customer service and outstanding products. We appreciate your business Orthofeet ****************

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