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Business Profile

Internet Marketing Services

Domain Networks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Marketing Services.

Complaints

Customer Complaints Summary

  • 104 total complaints in the last 3 years.
  • 33 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/10/2022

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    we received a bill of $289 for domain services from Domain Networks ** *** ****, Henderson, NC 28793 We have no association with this company and never have had an association with them.

    Business Response

    Date: 10/17/2022

    Hello, I am not sure by looking at this if a payment has been made, please send the receipt ID and or the mailer ID and I would be happy to process a refund and in regard to the mailer itself, the mailing states, in relevant part: "This website listing offer is provided to leading websites throughout the United States to enhance their website exposure and expose them to new customers through our directory. We are not a domain registrar and we do not Register or Renew Domain Names. The listing period is for 12 consecutive months and must be renewed annually if you wish to maintain your Domain listing and keep it active in our online website directory. THIS IS NOT A BILL. THIS IS A SOLICITATION. YOU ARE UNDER NO OBLIGATION TO PAY THE AMOUNT STATED ABOVE UNLESS YOU ACCEPT THIS OFFER."I hope that this reply will dispel any doubt about the Company’s mailing.

    Customer Answer

    Date: 10/26/2022

    To be Clear, this mailer was presented as a bill and my secretary nearly paid it. I cannot find the original mailer but  I do not recall "this is not a bill" being all caps , instead was well hidden in the find print.What kind of business has to operate this way? Scam business middle men thats what kind, preying on small charititable organizations such as ours.

    thank you for your time Tell us why here...

    Business Response

    Date: 11/07/2022

    Hello,

    It was indeed in caps, but again we are sorry for the inconvenience and miscommunications, since you do not have the ID from the mailer, I can place you on our DNC list with your website and address, if you would please send me that information I will be happy to get that taken care of. 

     

    Thank you,

    Domain Networks 

    Customer Answer

    Date: 11/13/2022

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau®:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Regards,

    ********** *************

Domain Networks is NOT a BBB Accredited Business.

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