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Business Profile

Ammunition & Weapons

Polymer80 Enterprise Properties, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ammunition & Weapons.

Complaints

Customer Complaints Summary

  • 37 total complaints in the last 3 years.
  • 6 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/22/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    False advertising on a new Product it clamed to be only slightly harder to mill out a the frame on their Polymer80 PF940V2 (G17) "ATF Compliant/Bridge" 80% Frame than the last rendition it happens to be much harder to complete the task and they refused to post my review of the product because it was accurate and 2 stars and asked for a refund they refused.
  • Initial Complaint

    Date:12/28/2022

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dec 5: purchased Polymer80 product. This product was defective and didn't work properly. Was asked to try and fix the product instead of offering new and workable product. I tried to follow their advice and fix/make adjustments. Project ended up getting worse. When called they refused to offer a replacement stating the ATF regulations prohibited them from doing so. They refused to offer any refund or otherwise correct the situation Dec 28 last of 3 phone calls to company in an effort to either get refund or replacement. I'm out over 100$ with a defective product and Polymer 80 couldn't care less.
  • Initial Complaint

    Date:06/08/2022

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had purchased a receiver from polymer 80. Upon looking at it, I had discovered several manufacturers defects. I contacted them with pictures showing them the defects. They admitted they were defects from the factory. They wanted to replace the receiver but said they would not replace or refund it.

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