Business Profile
CBD Products
GreenVibe CBDThis business is NOT BBB Accredited.
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Reviews
Customer Review Ratings
1.06/5 stars
Average of 35 Customer Reviews
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Review fromVanessa B.
Date: 02/03/2024
1 starVanessa B.
Date: 02/03/2024
Scammed my 67 year old father and charged his card double the price that was listed. When he tried to return the product he could not get ahold of anyone and they make it very difficult but eventually got through to someone and they refused to refund his money and said it was past 30 days. While it may have been past the 30 days, it's still not right to list a price and then charge a completely different price. This is unacceptable and wrong!GreenVibe CBD
Date: 02/07/2024
Hello,
We sincerely apologize for the inconvenience that this situation has caused you. Regrettably, we are unable to find any records of your account within our system. To expedite the resolution of this matter, we kindly request you to provide us with essential details such as your account name, number, order ID, or any other relevant information. This will enable us to promptly address your concerns and provide a satisfactory solution. Thank you for your understanding and cooperation.Vanessa B.
Date: 02/08/2024
I have the packing slip and the order was completed my elderly father Bruce ******* order # ********** ON 12/02/23.Review fromJanit H
Date: 02/01/2024
1 starJanit H
Date: 02/01/2024
I never made a second order, but was sent a shipment of a different kind of gummies a month later that was charged to my card.GreenVibe CBD
Date: 02/07/2024
Hello,
We deeply apologize for any inconvenience you may have encountered and want to assure you that we are actively working towards resolving your issue. We prioritize important matters like yours and strive to handle them appropriately.
We understand that it might have been possible for you to overlook the terms and conditions. If you do not cancel your account within 30 days of the order date, your initial purchase automatically enrolls you in a monthly auto-ship program. However, as a one-time courtesy, we have proceeded to issue a full refund of $198.78 today. You should expect to see the credited amount in your account within the next 5-10 business days.
Please rest assured that your account has been successfully canceled, and you will not incur any further charges or receive any additional shipments.
We greatly appreciate your patience throughout this process. If there is anything else we can assist you with, please do not hesitate to let us know.Review fromPat R
Date: 01/31/2024
1 starPat R
Date: 01/31/2024
This company is a huge rip off. They get you for prescription for a monthly order that I never signed up for. I had a hard time getting my full refund and the call center people are unbelievable. BUYERS BEWARE!!! The product is terrible!!!!!GreenVibe CBD
Date: 02/05/2024
Hello Pat,
We regret any inconvenience that the customer has experienced, and we assure you that we are doing everything possible to resolve their complaint. We take great care to ensure that important matters such as this are properly managed.
As a one time courtesy, we issued a full refund of $198.78 on 01/31/24 for the second order without the need to return the products. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is canceled and you won't receive any further charges.
Thank youReview fromWilliam S
Date: 01/29/2024
1 starWilliam S
Date: 01/29/2024
GreenVibe CBD will send you candy gummies and steal money out of your credit card. I've got Visa going after this company. I want my money back. This is a scam and beware. If you order from them, they will use your credit card and steal your money. They are cryptic and underhanded and selling snake oil and taking hundreds of dollars of your money. Beware. These guys are some kind of black-market scam.GreenVibe CBD
Date: 01/31/2024
Hello William,
We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions.
As a one time courtesy, we went ahead and issued a full refund for the second order without the need to return the products. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is canceled and you won't receive any further charges.
Thank youReview fromPat R
Date: 01/28/2024
1 starPat R
Date: 01/28/2024
My husband ordered this product. Thought it was a one-time order. He received a second order of GreenVibe CBD in December. He tried to call with no answer. I called a phone number on the packing slip today, 1/28/24.
A man answered and said he worked for the distribution company, not the actual company and couldn’t help me get it cancelled. He asked me a lot of personal information before he would give me a response (Name, Address, phone & email). He said he could see the purchase from December, but said they had only sent one order. I told him the ordered in December was not ordered and that was the second order. He said he couldn’t help until I gave him the bank information. I told him that he has all the information he needs to cancel the order, but he wouldn’t do it. Is this company a scam?GreenVibe CBD
Date: 01/31/2024
Hello Pat,
We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions.
As a one time courtesy, we went ahead and issued a full refund for the second order without the need to return the products. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is canceled and you won't receive any further charges.
Thank youReview fromKevin R
Date: 01/27/2024
1 starKevin R
Date: 01/27/2024
SCAM!
This was listed as a product that was endorsed by Dr. Oz. Not only did they charge me $200 for 5 jars of gummies, but I'm now on an automatic refill!
Does anybody have a contact number to call and cancel?GreenVibe CBD
Date: 01/31/2024
Hello Kevin,
We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions.
As a one time courtesy, we went ahead and issued a full refund for the second order without the need to return the products. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is canceled and you won't receive any further charges.
Thank youReview fromJohn L
Date: 01/26/2024
1 starJohn L
Date: 01/26/2024
I too, seem to have subscribed to something that I thought was a one time purchase. I CAN'T FIND ANY CONTACT INFO FOR THIS COMPANY IN ORDER TO CANCEL. ANYBODY HAVE A PHONE NUMBER OR EMAIL ?GreenVibe CBD
Date: 01/31/2024
Hello John,
We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions.
Rest assured, the account is canceled and you won't receive any further charges.
Thank youReview fromJames D
Date: 01/26/2024
1 starJames D
Date: 01/26/2024
Definitely scam! Misleading web sells. Buy one get one free for $59, charges card $119. Continues charging $119 on your card. Insists terms and conditions state recurring subscription. The product is not what is shown/ described. DEFINITELY SUBSTANDARD!
Im sure some legal team is eye balling this organization very closely. Would not be surprised if class action is started soon. If you do business with them make sure you screen shot all statements, terms and conditions. Email to yourself and friends to document date and time.
I would not define this organization as reputable. Hence, NOT ACCREDITED BY BBB!
After emailing and calling company, I received $119 credit back of the $179 I was overcharged. I was only able to identify contact info through BBB search. Good luck finding on the web. The organization is identified as multiple companies and email addresses. This sucks, because many people will be loosing money / closing,opening bank accounts that don't know how to contact the company. That is scamming! The company needs to publish online, to easily find by anyone. Should be on front screen of every offer for sell online. No Matter what company name.
I am giving one star because posting won't allow zero star.GreenVibe CBD
Date: 01/31/2024
Hello James,
We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions.
As a one time courtesy, we issued a full refund for the second order on 01/15/2024 without the need to return the products.
Rest assured, the account is canceled and you won't receive any further charges.
Thank youReview fromleland l
Date: 01/18/2024
1 starleland l
Date: 01/18/2024
I dont recall ordering any of their .product. I have got 2 shipments charged to my credit card.GreenVibe CBD
Date: 01/23/2024
Hello leland,
We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions.
As a one time courtesy, we went ahead and issued a full refund for the second order without the need to return the products. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is canceled and you won't receive any further charges.
Thank youReview fromThomas J
Date: 01/17/2024
1 starThomas J
Date: 01/17/2024
They suck, Don't spend your money. You think you are getting a sample next thing you know you are being overcharged and every month.GreenVibe CBD
Date: 01/23/2024
Hello Thomas,
We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions.
Rest assured, the account is canceled and you won't receive any further charges.
Thank you
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