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Domain Listings LLCThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 241 total complaints in the last 3 years.
- 56 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:09/30/2024
Type:Sales and Advertising IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Received what looks like a 2-page invoice for services rendered for domain hosting for $288 with the words "lease remit payment to address on reverse [po box ******************************] by October 26, 2024.On one line in the middle of the page it says "this is not a bill. This is a solicitation. You are under no obligation to pay the amount stated above unless you accept this offer."While they do state it is not a bill by presenting their solicitation in this way with no cover letter or other identification stating that this is not a bill they are obviously hoping to take advantage of overworked or careless employees. Not only is this deceptive marketing but charging $288 for a domain listing which can be had for $20 or less by a reputable listing company like ******* is an absolute rip-off adding insult to injury.Business Response
Date: 09/30/2024
Removed from our mailing list.Customer Answer
Date: 09/30/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *******Initial Complaint
Date:09/19/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Have received numerous mailings and solifications for the ************************ at a government address completely unrelated to this organization. Using a government address for political purposes is illegal. Domain Listings got this address someplace. Incorrectly. Besides Domain Listings is a pure scam. Domain Listing needs to delete this address. The Yamhill County Democrats need to determine why others are using a government address for their mail.Business Response
Date: 09/19/2024
I will remove you from OUR mailing list.Initial Complaint
Date:09/18/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This is a bill that is a SCAM. They continue to mail me this bill but i do not owe them anything.Business Response
Date: 09/18/2024
As it states in bold letters. THIS IS NOT A BILL.
I will remove you from our mailing list
Initial Complaint
Date:09/10/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Received a soliciting invoice that looked misleading, This looks like a bill/invoice that needs to be paid. We do not speak English and had it translated to see that it was not a bill. We would like to be removed from the mailing list. We did not sign up or want your services.Business Response
Date: 09/10/2024
I will remove your name from our mailing list.Initial Complaint
Date:09/05/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On 9/4/24 I received another letter requesting money in regards to my domain name and this company is a fraud trying to take peoples money.Business Response
Date: 09/05/2024
Removed from our mailing list.Initial Complaint
Date:09/04/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Keep getting letters that are "misleading" solicitations from domainlitings.directory. I tried calling several times today and the individual kept hanging up on me. I was asking if they were a legitimate company and of people signed up with them based on their "solicitation" letter. The individual asked me if I could read and notice that it is not a "scam" Whne I asked any further question I just got hung up on. You should take action against this company, I am sure they have swindled folks of their money based on their misleading letter. One side does state in much lighter lettering (but bold) that THIS IS NOT A BILL. However, the other side which looks exactly like any bill any person would receive has no such "warning" These folks are definitely taking advantage of peopleCustomer Answer
Date: 09/04/2024
Sorry if Im confused by the email I got. The complaint should not be sent to *************** thats my address. The address to the company domain listings is **************************************
That is to whom the complaint should go to
Business Response
Date: 09/04/2024
Everyone is Entitled to there own opinion.
Removed from our mailing list.
Initial Complaint
Date:09/04/2024
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On July 2/2024 we sent a check to this company in the amount of 288. for an annual domain listing from August 1 2024 to July 31, 2025. We did not know that was no associated with our company that does our annual domain listing. We would like a refund one due to our company not listed on their website. I have tried reaching out to the company but no one has either returned my phone call or email information. thank youBusiness Response
Date: 09/04/2024
You called on 8/30/24 ans was told your request will take about 3-4 weeks business days.Customer Answer
Date: 09/04/2024
Complaint: 22217427
I am rejecting this response because:
What happens in 3 to 4 business weeks when the check does not arrive. I tried to ask this question and then was hung up on. Why does it take this company 3 to 4 business weeks to refund a check. I would like to know what the next step is when I dont receive this refund.
Sincerely,
*************************Business Response
Date: 09/05/2024
Already sent 7/8/24.Customer Answer
Date: 09/05/2024
Complaint: 22217427
I am rejecting this response because:
How did the item be sent on 7/8 June hen I did not submit a request u til August 29
Sincerely,
*************************Business Response
Date: 09/06/2024
I'm not gonna go backand forth... THIS HAS ALREADY BEEN SUBMITTEDCustomer Answer
Date: 09/20/2024
I received the check for a refund.Initial Complaint
Date:08/15/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company keeps sending my organization letters claiming that we owe them money, and it appears to be a bill. We do not owe them money and this is an extremely spammy company doing this. DO NOT PAY THEMBusiness Response
Date: 08/15/2024
Removed from our mailing list.Initial Complaint
Date:08/15/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company sent a "not a bill" for $200+ *********** is called "Domain Listings," and there are a lot of words on the page. It's actually rather smart to scam (technically not a scam, but scummy) in this way. They mislead folks who "just pay the bills" such as an admin at your company or something, then collect on that. In return, they "list your domain (i.e. Domain Listings) on a directory site so that they can claim they're not a scam. Props to the marketing and sales team behind this... I really hope this person gains some morals, but I'd doubt it. I did not pay it, but this is warning for people to READ the mail you get, what the charges are for, and don't fall victim to this.Business Response
Date: 08/15/2024
Any time I get something in the mail I make sure I read it first before I pay it. I'm sorry if it states in bold letters THIS IS NOT A BILL.....
I will remove your name from OUR mailing list.
Initial Complaint
Date:07/26/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Solicitation via the mail. Appears as a bill and states PLEASE REMIT PAYMENT to address *******************************************************************. PLEASE MAKE CHECKS PAYABLE TO "DOMAIN LISTINGS" OR complete details located at www.domainlistings.directory. Current payment details $288.00, total $288.00Business Response
Date: 07/26/2024
Yes a SOLICITATION NOT A BILL...
I REMOVED YOU FROM OUR MAILING LIST
Domain Listings LLC is NOT a BBB Accredited Business.
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