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Business Profile

Directory Advertising

Domain Listings LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 241 total complaints in the last 3 years.
  • 56 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/04/2024

    Type:Billing Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 10/24/2024, for the second time, Domain Listings LLC sent me a fake bill for $288.00 with my business' website, a description of serves, and that their subscription includes an annual website domain listing. At the bottom of the page was a tear-off receipt with instruction to "Please Remit Payment to address on reverse by December 3, 2024." While within a paragraph of text there is a disclaimer stating that "This is not a bill. This is a solicitation.", the mailing is clearly designed to look like a real invoice and to trick busy ************** into paying.

    Business Response

    Date: 11/04/2024

    You have been removed from OUR mailing list...
  • Initial Complaint

    Date:11/01/2024

    Type:Sales and Advertising Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company continues to send domain listing invoices to my home for businesses that do not exist. I have tried contacting them and putting my home on the do not contact list to no avail. The most recent invoices are for ******************** and ******* Lord of ************* Both of which do not exist at this address or at all for that matter. Their constant invoices are a pain not to mention the drain on my time and resources trying to get them to stop sending this c*** to my home. No matter what ridiculous business they make up- they do not exist at my address and my repeated attempts to make them stop have clearly been ignored once again. All I want is for them to lose my address and to stop contacting me in any form!!!

    Business Response

    Date: 11/01/2024

    Both have been removed from our mailing list.

    Customer Answer

    Date: 11/01/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ****** ******
  • Initial Complaint

    Date:10/28/2024

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business is sending invoices to collect money that is irrelevant to my business

    Business Response

    Date: 10/28/2024

    I will remove your name from our mailing list.

    Customer Answer

    Date: 10/28/2024

    Company is sending invoices 
  • Initial Complaint

    Date:10/28/2024

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company continues to send mail solicitations to our organization's PO Box. Their "offer" looks like a bill. I am afraid that at some point in the future, someone checking our organization's mail will pay it by mistake and/or set up recurring payments for a service that we do not need, do not want, and have never asked for. I want to stop receiving these mailings, and to stop wasting my time dealing with this parasitic company.

    Business Response

    Date: 10/28/2024

    I will remove your name from OUR mailing list.
  • Initial Complaint

    Date:10/24/2024

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received what appeared to be a bill to my business - after further looking, it is not a bill but a solicitation presented in a very unscrupulous manner. This business should be stopped from sharing these mailings - they are misleading and immoral.

    Business Response

    Date: 10/24/2024

    I'm sorry but it only states in big bold letters that THIS IS NOT A BILL.....

    Removed from OUR mailing list

    Customer Answer

    Date: 10/24/2024

     
    Complaint: 22465990

    I am rejecting this response because: the business is blatantly sees this as legitimate practice and needs more acceptability. The statement made by the business is quite converse. the "this is not a bill- is nt bold. in fact is is a lighter shade of less bold than the other letters (while it is in caps) it is not made to be prevalent. this is ludicrous and crass business practice. moreover the response is unprofessional and ***** as I've seen with other similar complaints on this business related to this practice.

    Sincerely,

    ********* ******

    Business Response

    Date: 10/24/2024

    REMOVED FROM OUR MAILING LIST.....
  • Initial Complaint

    Date:10/22/2024

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Our office keeps receiving these letters from Domain Listings that look like bills. There's no other reason for them to design their solicitation letters like this other than trying to mislead people into believing this is a legitimate bill for their domain listing. It's nothing but a scam and it shouldn't be legal.

    Business Response

    Date: 10/22/2024

    What is your domain name to be removed from our mailing list 
  • Initial Complaint

    Date:10/21/2024

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company sends what appears to be invoices however, the town has never done business with this company. They mail what appears to be an annual invoice for "domain listing" with our town's website listed. They make it appear to be a service the town currently uses, and we had to stop and waste time determining this is not a service utilized by the town. Wasting taxpayer's dollars with misleading "invoices"

    Business Response

    Date: 10/21/2024

    What you received was an offer for a website listing. Stated this is not a bill...

    Customer Answer

    Date: 10/22/2024

    The business' response is not satisfactory. The business has not acknowledged that their "offers" are misleading and easily interpreted as an invoice to be paid. I would again ask that the business remove the Town of ******* from any mailing list, as requested in the initial complaint. The business has not responded to this part of the complaint. 

    Customer Answer

    Date: 10/22/2024

     
    Complaint: 22452443

    I am rejecting this response because the business did not address the request to remove the Town of ******* from any and all mailing lists associated with this business. 

    Sincerely,

    *** ******

    Business Response

    Date: 10/22/2024

    ALREADY REMOVED FROM OUR MAILING LIST..... WHAT YOU RECEIVED IS AN OFFER FOR A WEBSITE LISTING.
  • Initial Complaint

    Date:10/21/2024

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Same as others reported, they sent us an "invoice" and forced us to waste time [money] figuring out this is a solicitation for business and not a legitimate invoice.

    Business Response

    Date: 10/21/2024

    When did you get forced to pay anything?????? The mailer has two sides to it.. How did you miss the part that states THIS IS NOT A BILL. THIS IS A SOLICITATION in big bold letters.
  • Initial Complaint

    Date:10/16/2024

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is sending out scam bills to pay using similar business names and getting your website info to make it look legit. Then when asking for refund they say they have no payments from your business. Have been told this company has scammed MULTIPLE businesses and is not legit business.

    Business Response

    Date: 10/16/2024

    As it states in BIG BOLD letters.. THIS IS NOT A BILL...

    In order to refund I need proof of payment.

  • Initial Complaint

    Date:09/30/2024

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Domain Listings sent an invoice that is misleading and not actionable on our part. We had to stop and do research to make sure we did not owe this company any money. The practice is shameable and should not be allowed in our country.

    Business Response

    Date: 09/30/2024

    Removed from our mailing list.

    Customer Answer

    Date: 09/30/2024

     
    Complaint: 22357517

    I am rejecting this response because:

    I do not feel like it is an adequate response for operating a scam business in the ***. What exactly did you remove from communications? I do not trust the answer. Please be more concise. 


    Sincerely,

    ****** ******

    Business Response

    Date: 09/30/2024

    YOUR INFORMATION HAS ALREADY BEEN REMOVED FROM OUR MAILING LIST...

    YOU ARE FREE TO FEEL HOWEVER YOU LIKE.

    Customer Answer

    Date: 10/01/2024

     
    Complaint: 22357517

    I am rejecting this response because:

    SINCE WE ARE WRITING IN ALL CAPS NOW. WHAT EXACT INFORMATION OF MINE WAS REMOVED FROM THE LIST?

    I WILL CONTINUE TO MARK UNSATISFACTORY UNTIL A CONCISE ANSWER IS SUPPLIED. 


    Sincerely,

    ****** ******

    Business Response

    Date: 10/01/2024

    THE ANSWER YOU WILL RECEIVE IS.... CURATORCYBERSECURITY HAS BEEN REMOVED FROM OUR MAILING LIST...

    Customer Answer

    Date: 10/01/2024

     
    Complaint: 22357517

    I am rejecting this response because:

    EXPLANIATION OF CHARGES?

    Sincerely,

    ****** ******

    Business Response

    Date: 10/01/2024

    You can reject over and over.... If you need more information go to ********************************

    Customer Answer

    Date: 10/01/2024

    I want a explanation of charges

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