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Business Profile

Publishers Directory

Bizapedia, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 230 total complaints in the last 3 years.
  • 28 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/27/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has exposed my private information online, including my address, as well as my parents. *************************************************************************

    Business Response

    Date: 06/28/2024

    Hi *******,

    According to your support request, the company profile you are contacting us about is listed below:

    Custom ****************** (******)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

  • Initial Complaint

    Date:06/03/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My PERSONAL INFORMATION EXPOSED WITHOUT CONSENT - BIZAPEDIA. My Name, address, phone and email for my registered business with the State of Florida is being shown on the Bizapedia website and shows up in a ****** search for my business name. I HAVE NOT authorized my personal information to be listed. My information is under Salty Birch Laser. The website stated to fill out a form and consent to some janky information, which I don't trust consenting to, for them to remove the personal info. I have read where people have done this, signed their contract and nothing happened. I want it removed immediately. I'm very concerned that my personal info is listed for EVERYONE to see! THIS IS DOXXING AND THIS LAW stated here will be enforced. *******, or s. *******. (b) Any person who willfully and without authorization fraudulently uses personal identification information concerning a person without first obtaining that person's consent commits a felony of the second degree, punishable as provided in s. *******, s. Immediate removal iof my personal information is demanded!

    Business Response

    Date: 06/03/2024

    Hi Kalee,

    According to your support request, the company profile you are contacting us about is listed below:

    Salty Birch Laser (FL)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

  • Initial Complaint

    Date:05/15/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi,I started my LLC last year The Serenity Wellness Project which is a Mental *************************** Within a short space of time, I did a ****** search and was alarmed that my name and home address appears on Bizpedias site. As this is a safety issue for myself and my family, I put in several requests for Bizpedia to remove my details which have gone unanswered. Because of the seriousness of this, I paid for a mailbox address and changed my business address to this mailing address with the Secretary of State. It has now been since February 17th when we made this change and I have made several more requests to Bizpedia to update their information but it still remains the same. I would appreciate any help you can provide with getting them to update their information.Thanks.

    Business Response

    Date: 05/17/2024

    Hi ****,

    We couldn't locate Serenity Wellness Project on our website. Can you please obtain the actual URL for the profile as found on Bizapedia.com? We cannot respond to this complain if we can't locate the profile.

    Thank you,

    Bizapedia Support

     

    Customer Answer

    Date: 05/17/2024

    The URL is:

    theserenitywellnessproject.com

    Please find attached a screenshot of Bizapedias record of our the old business address.

    Thanks again for your help.

    *******

    Customer Answer

    Date: 05/17/2024

     
    Complaint: 21717588

    I am rejecting this response because:

    The URL is:

    ******************************************************************************

    Please find attached a screenshot of Bizapedias record of our the old business address.

    Thanks again for your help.

    *******

     



    Sincerely,

    ***************************

    Business Response

    Date: 05/20/2024

    Hi *******,

    According to your support request, the company profile you are contacting us about is listed below:

    The Serenity Wellness Project LLC (SC)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

  • Initial Complaint

    Date:04/25/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My now-defunct company continues to be listed by Bizapedia and provided by them to vendors as a valid business. They responded that as long as the State of Florida has it listed, Bizapedia will also list it, EVEN THOUGH they both agree that it has been closed since 2014. This listing by Bizapedia results in bad information on online mapping services such as MapQuest and ****** Maps, and calls to my personal cell phone for items such as ********************** policies for my employees (which I never had), and govt tax credits. JBM Consultants, L.L.C.

    Business Response

    Date: 04/25/2024

    Hi ***,

    According to your support request, the company profile you are contacting us about is listed below:

    Jbm Consultants, L.L.C. (**)

    Upon receiving your inquiry, we reviewed the current records for your company published by the relevant governing agency. Our review showed that this agency continues to publish your company's information as displayed on the Bizapedia.com website regardless of your company's current filing status. Per our policy, we will not remove or change a company profile as long as it accurately reflects the current information published by the relevant governing agency, even if your company is no longer listed as active.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

  • Initial Complaint

    Date:04/16/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I registered my business, Marcleve Counseling, LLC, in September 2023. It was recently brought to my attention that my personal information is listed on the Bizapedia website. I have never given anyone permission to list my information on this site. Moreover, I am requesting that the company, Bizapedia, remove my company and personal information from their site. I sent an email to the company on March 22, 2024 requesting that they update their information to reflect what is listed on the ******* Secretary of State registration page as I do have a registered agent, which is not me. However, I never received a response from Bizapedia and my information is still listed on their site without my permission. I am requesting that my information be removed ASAP as this compromises my safety as well as the safety of my family. This has been very stressful and it is my hope that this will be resolved soon. Thank you.

    Business Response

    Date: 04/16/2024

    Hi ********,

    According to your support request, the company profile you are contacting us about is listed below:

    Marcleve Counseling, LLC (**)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

    Customer Answer

    Date: 04/16/2024

     
    Complaint: 21579282

    I am rejecting this response because: My personal information/home address is still accessible to the public through ****** search under Bizapedia, when I typed in Marcleve Counseling LLC. I did click on the link provided in your response and noticed that my name and home address were no longer listed. While I do appreciate your efforts to assist me with removing this from your site, I am still disappointed to see my name and home address are still visible in the ****** search under Bizapedia. I would appreciate if you would look into this and resolve this matter. 

    Sincerely,

    *****************************

    Business Response

    Date: 04/16/2024

    Hi ****,

    Please close this complaint as we've made a good faith effort to resolve it by hiding the private information on the profile. 

    Additionally, we submitted a request to ****** and Bing to check the page in question for changes. The search engines will generally update their search results whenever they detect a change to a page's content, although the process can take anywhere from 1 to 30 days. Please note organic search results are not controlled by Bizapedia and there is nothing further we are able to do to hasten their update or removal. You will have to personally communicate directly with entity that owns the search engine through one of their online tools to have a search result removed in an expedited manner.


    Thank you,

     Bizapedia Support

  • Initial Complaint

    Date:04/15/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is posting my personal information online without permission for a newly registered LLC. I am also a mental health counselor and this information puts me in danger.

    Customer Answer

    Date: 04/15/2024

    Perfect Catch ATX Photography LLC

    ******************************************************************************

    This information was gathered and posted without my permission.

    Customer Answer

    Date: 04/15/2024

    Perfect Catch ATX Photography LLC

    ******************************************************************************

    This information was gathered and posted without my permission.

    Business Response

    Date: 04/16/2024

    Hi *****,

    According to your support request, the company profile you are contacting us about is listed below:

    Perfect Catch Atx Photography LLC (**)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

  • Initial Complaint

    Date:04/10/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 4/2/24 I reached out to bizapedia to have my information removed from their site. I am listed on their site as being the owner of ****** Freight LLC. I let them know this company was falsely created without my knowledge. Also that the address of the owner is my old address and now listed for sale. Not only that the address for the company is listed online as for sale/lease and bizapedia refused to remove this due to it being shown active on the ******* ********** of ****** site. The company was made inactive on the ******* ********** of ****** site and they still have not removed my information. I have since wrote them several times to remove my information from their site or at least show it as inactive to reflect what the **************** shows. Due to this dealing with identity theft I would think this company would have taken corrective actions on my behalf instead of ignoring my request.

    Business Response

    Date: 04/11/2024

    Hi *****,

    According to your support request, the company profile you are contacting us about is listed below:

    ****** Freight LLC (**)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

    Customer Answer

    Date: 04/11/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:04/09/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently incorporated a new company. Very shortly thereafter, Bizapedia.com scooped up the data about my corporation and published it on their website. I would like to have my personal information, specifically home address, removed from their website. I understand that they are *********** publish this information, and that they have a mechanism by which individuals can request that the personal data be removed from their website. Their process, however, requires that I provide the name of my business website, in order for me to submit their form with my request. I do not yet have a company website, and so I am unable to contact them, and there is no mechanism to make my request in any other way. I do not expect to have a website up and running for another month, and, in the meantime, my personal information remains available on their website. Given the nature of my work, this is an intolerable situation for me.

    Customer Answer

    Date: 04/09/2024

    Hi there,

    Thank you for your quick response.  My company is called Psych-Guard Executor ***************  Here is the website that I was referring to:  ************************************************************************************

    Thanks kindly for your help,

     

    ******

    Business Response

    Date: 04/11/2024

    Hi ******,

    According to your support request, the company profile you are contacting us about is listed below:

    Psych-Guard Executor *************** (******)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

    Customer Answer

    Date: 04/19/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Thank you very much for your help.

    Sincerely,

    *******************************

  • Initial Complaint

    Date:04/08/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My personal pertinent information/address is displayed on the Bizapedia site. I am a new business and the business have not been launched. I am writing to request the removal of my personal information/address from Bizapedia website's database. The presence of this information on your platform compromises me and my family safety and privacy. I would kindly ask for your assistance in promptly removing it. I request that you update your records to exclude this information from being displayed. I value my privacy and security and believe that the continued availability of this information poses a risk to me and my family. You all are jeopardizing our safety. I would appreciate prompt attention to this matter and kindly request that you take the necessary steps to remove my personal contact details from Bizapedia as soon as possible. If you require further information for verification to process this request, please do not hesitate to contact me.

    Business Response

    Date: 04/09/2024

    Hi M,

    According to your support request, the company profile you are contacting us about is listed below:

    ************************ Helping ********** Services LLC (**)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

  • Initial Complaint

    Date:03/21/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to express my concern and dissatisfaction with Bizapedia LLC regarding the unauthorized posting of the personal and business information for myself, and the Secretary and Treasurer of my business. Our primary addresses are listed and should not be available for public information. Without my/our consent sensitive details, including personal addresses and unauthorized business information have been published violating our privacy rights. As such, I/we would like details of our personal and business information removed from Bizapedia's platform! This situation not only is a breach of our my/our privacy but also creates great risk to us and our families. I demand action to remove all unauthorized postings and guarantee that of our personal and business information be permanently deleted from Bizapedia's platform now and henceforth from this day, Wednesday March 20, 2024!

    Business Response

    Date: 03/22/2024

    Hi *******,

    According to your support request, the company profile you are contacting us about is listed below:

    Forgiving Endo LLC (**)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

    Customer Answer

    Date: 03/22/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *************************

Bizapedia, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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