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Bizapedia, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 224 total complaints in the last 3 years.
  • 30 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/17/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

     
    Complaint: 21157247

    I am rejecting this response because you had no legal right to post to post to begin with. I also am requesting you remove your comment that the owner request it not be published!
    You have no right to post that as the owner of the *** never contacted you, I did, the registered agent for the ***. 
    The laws in ************* are very clear and the names and numbers of the ***s are not published on ********** site for a reason. The date created, business name and # are published and that is all!
    Remove that comment please about the owners request because I am NOT the owner, but the registered agent with POA to handle these things.
    Thank you for your prompt response regarding this matter!
    Any questions, please contact my attorney *************** & Associates.

    ******************************************

    Business Response

    Date: 01/17/2024

    Hi ******,

    According to your support request, the company profile you are contacting us about is listed below:

    Aggin Enterprise, LLC (**)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

    Business Response

    Date: 01/19/2024

    Hi ****,

    Please close this complaint as we've made a good faith effort to resolve it by hiding the private information on the profile.

    We have reviewed your request that Bizapedia remove certain information from its website, and have consulted with Bizapedia's legal counsel regarding the nature of your demands.

    As you may be aware, the First Amendment to the U.S. Constitution guarantees the right to publish publicly available government records. See *** ****** ***** ************, 420 U.S. 469 (****). As the Supreme Court has noted, "[t]here is no liability when the defendant merely gives further publicity to information about the plaintiff which is already public. Thus, there is no liability for giving publicity to facts about the plaintiff's life which are matters of public record." Since the Supreme Court decided *** Broad *****, federal and state courts throughout the country have reinforced this principle. As an example, in ****************** Cty., 280 F.3d ****, **** (7th Cir. ****), the court found, "[t]he ************* held in *** that the First Amendment creates a privilege to publish matters contained in public records even if publication would offend the sensibilities of a reasonable person."

    Additionally, regarding your complaint about Bizapedias use of your purported trade****, such use has been limited to an essential point of reference and is therefore fully protected. Such limited use constitutes a classic statutory fair use under 15 U.S.C. 1115(b) and a nominative fair use under federal common law.  Under the classic fair use doctrine, Bizapedia is *********** use anothers trade**** in a descriptive manner, including to identify the owner of the ****.  Under the nominative fair use doctrine, Bizapedia may use anothers trade**** to identify that owner of the **** or its products or services so long as Bizapedia only uses so much of the **** as reasonably necessary and so long as that use does not suggest a sponsorship or endorsement by the trade**** holder.   Both fair use defenses have been thoroughly analyzed by federal courts throughout the country.  See, e.g., ****** ******************** ********* 292 F.3d ****, **** (9th Cir. ****).]

    Finally, we submitted a request to ****** and Bing to check the page in question for changes. The search engines will generally update their search results whenever they detect a change to a page's content, although the process can take anywhere from 1 to 30 days. Please note organic search results are not controlled by Bizapedia and there is nothing further we are able to do to hasten their update or removal. You will have to personally communicate directly with entity that owns the search engine through one of their online tools to have a search result removed in an expedited manner.

    Best regards,

    Bizapedia Support

     

  • Initial Complaint

    Date:01/16/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    The name of my companies is Auntie. Magazine 

     

    ****************************************************************

    Business Response

    Date: 01/16/2024

    Hi ***,

    According to your support request, the company profile you are contacting us about is listed below:

    Auntie. Magazine LLC (**)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

  • Initial Complaint

    Date:12/19/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Complaint: 21025893

    I am rejecting this response because: ***** Secretary of state Changed replaced all the addresses with our business address but bizapedia.com still have our personal home address and not removed it from their website. In order to resolve this issue we want them to either remove it completely OR use the same business address which bizapedia.com ***** Secretary of state is using. 

    Sincerely,

    *******************

    Business Response

    Date: 12/19/2023

    Hi Faraz,

    According to your support request, the company profile you are contacting us about is listed below:

    ****** LLC (**)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

    Customer Answer

    Date: 12/20/2023

    Bizapedia.com cannot claim that they are using records which are publicly available, as the ***** Secretary of State has updated the address to our business address. However, Bizapedia is still displaying our personal address. Although it is hidden from the general public, it remains visible to their paid customers. If they are genuinely acting in good faith, they should use the business address that the ***** Secretary of State has on file, rather than personal addresses.

    Business Response

    Date: 12/19/2023

    Hi ****,

    Please close this complaint as we've made a good faith effort to resolve it by hiding the address as shown on our site. The image the user shared is not of **************************, it's from ******.com and is an organic search result. Here's some more information...

    We submitted a request to ****** and Bing to check the page in question for changes. The search engines will generally update their search results whenever they detect a change to a page's content, although the process can take anywhere from 1 to 30 days. Please note organic search results are not controlled by Bizapedia and there is nothing further we are able to do to hasten their update or removal. You will have to personally communicate directly with entity that owns the search engine through one of their online tools to have a search result removed in an expedited manner.

    Thank you,

    Bizapedia Customer Service

    Business Response

    Date: 12/20/2023

    We submitted a request to ****** and Bing to check the page in question for changes. The search engines will generally update their search results whenever they detect a change to a page's content, although the process can take anywhere from 1 to 30 days. Please note organic search results are not controlled by Bizapedia and there is nothing further we are able to do to hasten their update or removal. You will have to personally communicate directly with entity that owns the search engine through one of their online tools to have a search result removed in an expedited manner.

  • Initial Complaint

    Date:12/14/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contacted twice to remove personal address (****************************) from dissolved corporation (*****************) from their website to protect personal safety due to work with patients and clients.

    Business Response

    Date: 12/15/2023

    Hi Milad,

    According to your support request, the company profile you are contacting us about is listed below:

    ***************** Counselling ********************** (******)

    Upon receiving your inquiry, we reviewed the current records for your company published by the relevant governing agency. Our review showed that this agency continues to publish your company's information as displayed on the Bizapedia.com website regardless of your company's current filing status. Per our policy, we will not remove or change a company profile as long as it accurately reflects the current information published by the relevant governing agency, even if your company is no longer listed as active.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

  • Initial Complaint

    Date:12/13/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Information on Hwy Hustling, Llc is incorrect. We are emailing the correct information to you. Please correct right away please. Thank you!

    Business Response

    Date: 12/14/2023

    Hi ****,

    According to your support request, the company profile you are contacting us about is listed below:

    Hwy Hustling LLC (LA)

    We checked with the Governing Agency1 in ********* and the information they have made available as public record matches the information displayed on our site. Please see below for additional information on how to best affect your desired change.

    Please note that when there is a dispute pertaining to the accuracy of the information on our site, we will review the information the governing agency has published to decide the outcome of the dispute. If the information the governing agency has published differs from ours, we will update our information accordingly. However, if we determine that not to be the case, then there is nothing further we will do until the governing agency updates their information.

    Once the governing agency has updated their data, you can refresh your company's information yourself by navigating to our contact page and selecting the option which reads "My company's information has become outdated and I would like it refreshed to match the official public record of the governing agency that has published my company's information."

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

    1. Secretary Of State/Department Of State

  • Initial Complaint

    Date:12/13/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    ***********************************************************************
    this is the url where my business and personal info shows 

    my company name is Wished Skin Aesthetics 

    Business Response

    Date: 12/14/2023

    Hi ******,

    According to your support request, the company profile you are contacting us about is listed below:

    Wished Skin Aesthetics LLC (**)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

    Customer Answer

    Date: 12/21/2023

    I checked the Bizapedia website and my name and personal phone and address were hidden, which is what I wanted. 

    Now I would like to know how this site can update the real business address and business phone number to be shown. 

    Thanks again,

    ******

    Customer Answer

    Date: 12/22/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

     

    I checked the Bizapedia website and my name and personal phone and address were hidden, which is what I wanted. 

    Now I would like to know how this site can update the real business address and business phone number to be shown. 

    Thanks again,

    ******



    **********************************************

  • Initial Complaint

    Date:12/09/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have two businesses (******************* custom Art LLC and Bee Like That LLC. BIZAPEDIA has my home address and personal information publicly listed in their site for both of my businesses. I had tried contacting them for both of my businesses to remove this information but they have not. I have tried to call the customer service number but it is out of order. I cannot have this information public and need it removed.

    Business Response

    Date: 12/11/2023

    Hi *****,

    According to your support request, the company profile you are contacting us about is listed below:

    ******************* Custom Art LLC (**)

    Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

  • Initial Complaint

    Date:12/07/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm filing a complaint against Bizapedia, LLC in *********, **. I have not in any way authorized Bizapedia to publish my personal name and address (although home address listed is old) and that of my company "******'s ****************** This is a violation of my privacy, safety, and security. I moved recently, and soon they'll have my current address listed. I want all my personal information and that of my company removed completely from the Web ASAP!I'll appreciate it if BBB solves this problem for me, because according to complaints, this company does not remove information when asked by individuals. Thank you

    Business Response

    Date: 12/09/2023

    Hi *******,

    According to your support request, the company profile you are contacting us about is listed below:

    Hattie's caring hands, **** (MA)

    Upon receiving your inquiry, we reviewed the current records for your company published by the relevant governing agency. Our review showed that this agency continues to publish your company's information as displayed on the Bizapedia.com website regardless of your company's current filing status. Per our policy, we will not remove or change a company profile as long as it accurately reflects the current information published by the relevant governing agency, even if your company is no longer listed as active.

    Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

  • Initial Complaint

    Date:11/29/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *******************o contact them to get your information changed or removed.I am requesting this issue be resolved immediately! As mentioned, this is a safety and privacy concern, both of which are being compromised and violated. I expect to hear back from Bizapedia or its affiliates ASAP or I will be forced to escalate the situation in hopes that this gets resolved.

    Business Response

    Date: 11/29/2023

    Hi *****,

    According to your support request, the company profile you are contacting us about is listed below:

    Weight Loss & ************* By Embodied Wellness LLC (**)

    Bizapedia hereby confirms that it has not collected any personal information about you other than the information contained in your ************* Request set forth in your email below. Bizapedia further confirms that it has not sold nor disclosed any personal information about you.

    Please note that the California Consumer Privacy Act ("CCPA") defines "personal information" to exclude information that is publicly available, including from federal, state, or local government records. The information identified in Bizapedia business listings consists of information that is publicly available from government records. As such, our legal counsel has determined that Bizapedia's business listings do not contain nor comprise personal information.

    Notwithstanding the foregoing, Bizapedia believes in transparency, as explained in our privacy policy. As such, please find some additional information regarding Bizapedia's practices: Bizapedia displays publicly available information about business entities, trademarks, and related principals from federal and state government records on its website, Bizapedia.com. You can request to have your private information (*) hidden. As a courtesy, we've taken the liberty to hide the private information on your company's profile. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.

    (* Private information is limited to names of people and addresses)

    Under applicable privacy laws, we are retaining records relating to your ************ Request and our response. However, we will not sell, share, or otherwise disclose this information to any third parties except as specifically stated in our privacy policy.

    Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.

    Sincerely,
    Bizapedia Support

  • Initial Complaint

    Date:11/22/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    ***************************************************

    Business Response

    Date: 11/22/2023

    Hi ****,

    It appears the ******* Secretary of State has removed this business from their public data files, as a result we are removing this profile.

    Sincerely,

    Bizapedia Support

Bizapedia, LLC is NOT a BBB Accredited Business.

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