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Business Profile

Telecommunication Consultants

The Unlocking Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telecommunication Consultants.

Reviews

This profile includes reviews for The Unlocking Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Unlocking Company has 2 locations, listed below.

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    Customer Review Ratings

    4.35

    Average of 130 Customer Reviews

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    Review Details

    • Benjamin R

      Date: 11/06/2023

      I am giving a good review, only because they did me right, not the other way around. I paid to have mine unlocked, and they were very determined to unlock my phone, but they couldn't do it. They let me know that they would give it to me when it was available, so I stuck the phone in a drawer until they sent me the code. However, someone stole the phone from me, so I had no reason to acquire the code anymore. Therefore, I asked them for a refund, and it was sent yesterday (the next day). I was pleased with the service, even though they couldn't do it. They were extremely nice and apologetic. It seemed to me like they were more upset than I was. I think allot of people don't read everything BEFORE they pay, so they just assume they are getting scammed when things don't go their way.

    • Antiine J

      Date: 10/26/2023

      Why do they only respond to people who give them a good review? This is a whole scam they bank on people not reading the terms and agreement! They send you all those updates like they are doing everything in their power knowing they can't unlock your phone. They clearly explain that they will blacklist your "IMEI" and if you try to do a chargeback "they will send your bank the term and agreement" and they will win and even get half of the refund back they sent to you. What a complete joke. They have done their research and word everything in their favor. What's funny is either they have an "AMAZING ***** 4-5 STAR REVIEW" OR A 1 STAR REVIEW???????. PLEASE KNOW YOU WILL ONLY GET HALF OF YOUR MONEY BACK! LASTLY, THE ***** EMAIL FROM THE ***** on how upset he is and how he ran back to the office when he found out I was not only refunded but put on the wrong list. Which was a lie I was refunded $13.26. He sends that to help them when the chargeback claim.

    • Simon C

      Date: 10/20/2023

      This company is a SCAM, they take your money and then refund less than half stating they could not unlock your phone. Later on, they said they can do it another way but it will cost more. Please investigate them as they have many reviews of the same nature. Bless *****

    • JESSE M

      Date: 10/20/2023

      Outstanding service!! I have absolutely no complaints. The total honesty and integrity shown was very refreshing. I highly recommend this service!

    • Kenneth H

      Date: 09/25/2023

      Great Service!! Had my doubts but they are str8 legit???? Plus they're friendly and cool...Great company!!!!

    • Christopher R

      Date: 09/16/2023

      The service was quick and easy will use them again.

    • Milady M

      Date: 09/15/2023

      Great communication and quick responses via email, great customer service, recommend!

    • Sharon D

      Date: 09/14/2023

      I had the pleasure of using "The Unlocking Company" for my phone unlocking needs, and I must say, I was thoroughly impressed. Their quick response time was remarkable. What truly sets them apart is their prompt resolution. Once I provided the required information, they wasted no time in getting the job done. Their efficiency and professionalism make them a top choice for anyone in need of phone unlocking services. Highly recommended.

    • Ben D

      Date: 09/09/2023

      Through communication via email. Two issues resolved quickly and professionally. Keep up the good work. Thank you!

    • Brian B

      Date: 09/09/2023

      Great customer service, quick response time and worked like a charm. Would definitely recommend!

    The Unlocking Company is NOT a BBB Accredited Business.

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