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Business Profile

Auto Transportation

SGT Auto Transport Corp.
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.54

Average of 1,662 Customer Reviews

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Review Details

  • Cathy M

    Date: 11/08/2024

    Cathy M

    Date: 11/08/2024

    Great experience!! Easy reservations - Quick scheduling - Fast delivery! Would recommend!! A++++

    SGT Auto Transport Corp.

    Date: 11/11/2024

    Were pleased to hear youre satisfied with our service! Thank you for trusting us with your vehicle transport.

  • Power Up Autop Sales L

    Date: 11/08/2024

    Power Up Autop Sales L

    Date: 11/08/2024

    Terrible services, dont trust in this company. The prices in Quote are false

    SGT Auto Transport Corp.

    Date: 11/11/2024

    Dear ***********************,

    We apologize for the difficulties you experienced. At SGT Auto Transport, our goal is to provide transparent and reliable service. However, as we work with an estimated pickup window, unforeseen market conditions can occasionally require us to make adjustments. Our dispatchers made every effort to find a driver willing to transport at the original quote, but when this wasnt possible, we provided an alternative to prevent further delays. We presented this option to keep you fully informed and engaged in the decision-making process, as customer communication is extremely important to us.

    We understand your frustration and regret any inconvenience caused by this situation. Please know that your feedback is invaluable as it allows us to refine our processes and better serve our customers in the future. If theres anything more we can do to assist or answer additional questions, please dont hesitate to reach out.

    Thank you for your understanding. 

  • james h

    Date: 11/08/2024

    james h

    Date: 11/08/2024

    Pleasant to work with, on time and our truck arrived safely. Thank you.

    SGT Auto Transport Corp.

    Date: 11/11/2024

    Thank you for providing us with a positive rating. We sincerely appreciate your business.


  • Ben P

    Date: 11/02/2024

    Ben P

    Date: 11/02/2024

    *** was great to work with. They found a driver to pick up my truck in under 24 hrs. My truck was in ********* and needed to be delivered to ***********. The driver they found was able to pick up my truck without me needing to be there which made it super easy for me. The driver called me an hour before he picked it and again when it was loaded and sent pictures. He called again when he was an hour away as well. They did a great job at a great price. I would certainly call them again for any other vehicle moves.

    SGT Auto Transport Corp.

    Date: 11/04/2024

    Thank you for sharing your experience! We look forward to serving you again in the future.


  • Brian S.

    Date: 11/02/2024

    Brian S.

    Date: 11/02/2024

    Was originally quoted $984 for enclosed carrier shipping from **** to *******. Received a call from *** offering a guaranteed pick up date for an additional $300, new total $1284. The day of pick up price changed to $1550, negotiated to $1500. All I can say is when one of these transport companies price comes in much lower than their competitors DON'T BELIEVE THEM. Second year in a row this has happened to me (ABC Car Shipping) screwed me last year.

    SGT Auto Transport Corp.

    Date: 11/05/2024

    Dear *****,

    Were truly sorry for the frustration you experienced with the pricing changes on your shipment. While your original quote included a guaranteed pickup, the additional option was offered to help ensure timely transport given the fluctuations in driver availability and market conditionsfactors which, unfortunately, are sometimes beyond our control. We understand how disappointing these adjustments can be, and we apologize for any inconvenience caused. Please know that we are committed to offering fair, consistent rates, and your feedback helps us improve transparency in these situations.

    Thank you for bringing this to our attention, and we hope to serve you better in the future.

    Sincerely,

  • Patricia D

    Date: 10/31/2024

    Patricia D

    Date: 10/31/2024

    *** is a great auto transport company to deal with. Their staff is highly efficient, professional, and organized. The driver, ****, kept in frequent touch with me about the time of pickup and delivery. I will gladly use them again when I return home. I highly recommend this wonderful agency!

    SGT Auto Transport Corp.

    Date: 11/04/2024

    We're glad to hear that! Thank you for choosing us for your transportation needs. If you ever need assistance in the future, feel free to reach out.

  • Anna S

    Date: 10/28/2024

    Anna S

    Date: 10/28/2024

    Very dependable, friendly and very outstanding team. If you need a vehicle transport somewhere 100% recommend this company. I was highly satisfied.

    SGT Auto Transport Corp.

    Date: 10/30/2024

    We appreciate your feedback! We're thrilled to hear you had a great experience and look forward to assisting you again in the future. Thank you for choosing us!

  • Andrei Z

    Date: 10/25/2024

    Andrei Z

    Date: 10/25/2024

    Easy to work with them. The most importafor me is comunication and they are good in that!

    SGT Auto Transport Corp.

    Date: 10/28/2024

    Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us!

  • Jim F

    Date: 10/24/2024

    Jim F

    Date: 10/24/2024

    Great service! Cars arrived on schedule in great shape. Driver was extremely careful unloading. One miscommunication on pickup date easily fixed! Would use again. Thanks.

    SGT Auto Transport Corp.

    Date: 10/28/2024

    We're delighted to receive your feedback! Thank you for choosing our service!

  • AISSAR A

    Date: 10/23/2024

    AISSAR A

    Date: 10/23/2024

    **************** was the worst , especially MAX and ****** , i have been told that i could choose a specific day for shipping and it wont change unless something big happens with the trucker , but the next day morning I received a call from Max telling me that I need to add $400 if I want a specific date, Even though I asked about everything the day before, And Before make any booking And when I wanted to cancel because I felt uncomfortable, they charged me $150 knowing that its not my fault and they will change the price And the date quoted, Unprofessional and unethical company in my opinion, And will never do business with them again

    SGT Auto Transport Corp.

    Date: 10/25/2024

    We appreciate any honest feedback, we offer the same.  As any business, we put in a lot of time, money  and effort into serving our customers in order to achieve overall success for them as well as us as a business.  No one is forced to use our services, but utilizing our resources and choosing not to pay for the costs associated, is unreasonable and unethical.

    SGT was hired to utilize our auto hauling industry expertise and proprietary vetted motor carrier network to set up transport with a licensed and insured motor carrier.

    Unlike most brokers, we stand by our commitment to providing you the best service possible by executing contract agreements that bind our commitment to our customers. This is to help our customers not hurt them. We take that commitment seriously and expect that from our customers as well.

    What the general public and most first time shippers do not understand is a tremendous amount of resourcing goes into the set up transports and the vetting of our motor carrier network to ensure proper carrier government and insurance credentials. The moment the service contract is signed by our customer, there are no delays in taking action to resource that transport.

    We therefore maintain a strict cancellation policy and we go to great lengths to be transparent by communicating this in many ways; verbally, on our website, linked in customer emails, and within the signed customer contract. Unfortunately, the customer breached our mutual written contract,  used our resources, then canceled, making a cancellation fee applicable.

SGT Auto Transport Corp. is BBB Accredited.

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