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Business Profile

Auto Transportation

SGT Auto Transport Corp.
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.54

Average of 1,662 Customer Reviews

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Review Details

  • Jason M

    Date: 10/23/2024

    Jason M

    Date: 10/23/2024

    First, if I could give ZERO stars, I would! AVOID this company at all cost if you care about your car! *** hired a third party to move my car and didn't verify the company or verify they were insured. The actual insurance company told me the form was fake and that company was not insured by them and they didn't have insurance coverage, and the company gave me the run around until they closed their business and reopened in another name to avoid paying for the damages they caused and to continue to be hired by *** to transport cars! *** says they are 100% covered which is a LIE and would not cover the damages because they don't actually transport cars, they only hire others to do the transportation! So why claim they are 100% covered when they are NOT!! This move cost me more than I paid to transport the car because of the damages they caused, so I should've hired a reputable moving company to more my car and paid them more, because I'm now paying double to move my car now due to the false advertising and shady business practices by ***! Find transporters yourself, don't get ripped off by this company like I did!!

    SGT Auto Transport Corp.

    Date: 10/25/2024

    Dear Customer,

    Were very sorry to hear about your experience and understand your frustration. At SGT Auto Transport, we take pride in maintaining transparent practices, selecting FMCSA-authorized and insured carriers to handle each transport with the highest standards.

    As outlined in our Terms and Conditions, available at Terms and Conditions on our website and shipping agreement, our role as a broker is to facilitate a reliable transport by connecting clients with qualified carriers. Once assigned, the carrier becomes responsible for the vehicle's physical handling. While we remain committed to assisting in the facilitation and coordination of any claims process, we are not involved in approving, adjusting, or disbursing payment for any claims associated with damages, as this responsibility lies with the assigned carrier.

    Thank you for your feedback, as it helps us continually refine our partnerships and improve service. We apologize for any inconvenience you encountered during the process.

    Best regards,

  • DONALD A

    Date: 10/22/2024

    DONALD A

    Date: 10/22/2024

    Demanded another $300 above signed contract price, Driver demanded an aditional $200 more. Company was 5 days late picking up two cars and after five days after pickup still waiting for delivery of cars. Original contract stated delivery in 2-3 days. Tracker shows truct arrived in *****, ** (75 miles away) and has not moved for three days. Overcharged by $500 abd late pickup and delivery.

    SGT Auto Transport Corp.

    Date: 10/23/2024

    Dear ******,

    We sincerely apologize for the inconvenience and frustration youve experienced. We understand that the price increase and delays have caused significant dissatisfaction, which is not the standard we strive for. While pricing can sometimes fluctuate due to unforeseen circumstances, the lack of communication and delayed delivery is unacceptable.

    Please be assured that your feedback will be forwarded to our quality assurance team for a thorough review, and we will address these issues directly with the responsible carrier. If you need further assistance, feel free to reach out.

    Thank you for your patience.

    Best regards,

  • Corina H

    Date: 10/21/2024

    Corina H

    Date: 10/21/2024

    I received my car in excellent conditions. Quick services , Recommend .

    SGT Auto Transport Corp.

    Date: 10/22/2024

    Thank you for your recommendation! Were thrilled to hear that you had a positive experience with our service. We look forward to serving you again in the future.

  • Ty G

    Date: 10/21/2024

    Ty G

    Date: 10/21/2024

    I have used *** twice. Both times went smoothly. They are fast and reasonably price.

    SGT Auto Transport Corp.

    Date: 10/22/2024

    Thank you for sharing your positive experience! We appreciate your feedback!

  • Grant O

    Date: 10/21/2024

    Grant O

    Date: 10/21/2024

    Great transport and beat estimate to receive the vehicle. Driver met my pickup time requested. Really good experience

    SGT Auto Transport Corp.

    Date: 10/22/2024

    Thank you for the glowing 5-star review! We appreciate your kind words.

  • Deborah K

    Date: 10/21/2024

    Deborah K

    Date: 10/21/2024

    Every single person that helped me was very courteous, helpful, and knowledgeable. Max, ****** , ******* and *** Answered all my questions Gave me peace of mind and your pricing was very affordable for the transport of my sons vehicle from ******** to ***************** ********** We met with a driver on delivery and he was very helpful as well and cheerful. Was a very good experience With the driver. Your company kept us alerted as to the progress of the delivery in the drive, which gave us piece of mind obviously We wouldnt hesitate to recommend *** in the future to anyone seeking the same service of auto transport

    SGT Auto Transport Corp.

    Date: 10/22/2024

    We're glad to hear you had a good experience! Thank you for choosing our service. If you have any future needs or questions, feel free to reach out.

  • Tim F

    Date: 10/21/2024

    Tim F

    Date: 10/21/2024

    I chose the priority service next day pick-up. I was pleased to have selected that service because the transporter pick up my vehicle the next day and delivery it within the 3 day window as advertised. My vehicle arrived in perfect condition. The driver exemplified excellent service. I will most definitely use *** again.

    SGT Auto Transport Corp.

    Date: 10/22/2024

    Thank you for your feedback! We're pleased to hear that you were satisfied with our service. We look forward to assisting you again in the future!

    SGT Auto Transport Corp.

    Date: 10/22/2024

    Thank you for your feedback! We're pleased to hear that you were satisfied with our service. We look forward to assisting you again in the future!

  • Madrine W

    Date: 10/21/2024

    Madrine W

    Date: 10/21/2024

    My car was handled with care. I will definitely be doing business with *** again.

    SGT Auto Transport Corp.

    Date: 10/22/2024

    Thank you for sharing your positive experience! We appreciate your feedback!

  • Rolondo L

    Date: 10/21/2024

    Rolondo L

    Date: 10/21/2024

    Great communication price and easy process felt very comfortable releasing my car to the driver no issues or hidden fees

    SGT Auto Transport Corp.

    Date: 10/22/2024

    Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us!

  • Kimberly K

    Date: 10/21/2024

    Kimberly K

    Date: 10/21/2024

    I am very satisfied with the service I received! Both drivers were excellent with my delivery!

    SGT Auto Transport Corp.

    Date: 10/22/2024

    We're delighted to receive your feedback! Thank you for choosing our service!

SGT Auto Transport Corp. is BBB Accredited.

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