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Business Profile

Home Warranty Plans

Elite Home Warranty
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

This profile includes reviews for Elite Home Warranty's headquarters and its corporate-owned locations. To view all corporate locations, see

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Elite Home Warranty has 45 locations, listed below.

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    Customer Review Ratings

    4.66

    Average of 630 Customer Reviews

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    Review Details

    • Dawn S

      Date: 05/17/2024

      Representative was very knowledgeable and able to answerall my questions.

    • Rachel B

      Date: 05/16/2024

      The sales rep we spoke with, *****************, was patient and helpful without being pushy. Since we've had bad experiences with another company, we had a lot of questions and lack of trust. *** worked with us throughout the week to answer all the questions, and find the most affordable option for what we actually need. I feel safe to invest in a long term relationship with this company, with more peace of mind about not getting burned again.

    • Marcia L

      Date: 05/16/2024

      Just purchased the Warranty with Elite. Good *********************** for the senior discount.

    • Dominique M

      Date: 05/15/2024

      He was very helpful and patient. He answered all of my questions and gave me a great deal!

    • Dixie R

      Date: 05/15/2024

      Very Professional and thorough explaining the coverage and plans. Made my experience comfortable and secure with my choice to decide this company and choose my plan.

    • James R

      Date: 05/13/2024

      *** gave us a great explanation and description on how Elite Home Warranty works - especially their optional coverages for larger homes. We feel comfortable moving forward after hemming and hawing for many months!

    • Mary V

      Date: 05/13/2024

      ******** was thoughtful and thorough with his explanations. Its been a pleasant experience so far. Will be happy to comment more after any repair experience.

    • Albert P

      Date: 05/11/2024

      ****** was fantastic to work with. He explained everything patiently and went above and beyond to make me comfortable with the price and the process. Would highly recommend over the other companies I spoke with!

    • Michael M

      Date: 05/10/2024

      Nice fellow great conversation looking forward and thank you for giving me my VA discount

    • Clif H

      Date: 05/09/2024

      I saw the reviews of Elite home warranty on bbb.org and saw that they had an A+ with 4.97 out of 5 stars. so quite naturally this put me at ease with selecting Elite to provide me with a home warranty plan. Upon calling elite ********, a snake oil salesman talk me into purchasing a 3 years of front plan for $1649, with a ;lifetime lock on a price of $549, which after some thought and with the stamp of bbb, I bought the three year plan on FEb. 27, 2024. Fast forward to may 7, 2024 my dryer is running for a minute no matter what time it is on. I'm thinking no sweat, I recently purchased a home warranty plan from a reputable company. I paid the $70 deductible, and was told that nin ***** hours I should receive a call to repair. 48 hours later no phone call. I called Elite and was argued that they have 48 hours to service, i fought back that 48 hours was a noon, its after 4pm. after so back and forth i was told there was a "glitch" in the system. After inquiry what the glitch was, I was told that, the agent i spoke with was not IT, and did not know. I let Elite know that i was not happy.Later the agent called me back with in 5 minutes, and stated that appliance pro would be out to fix the problem between 2-4pm. I ******* appliance pro and called, only to find out it is a call center that asks your zip and connects you with an appliance repair company. First Elite tried to tell me that it had not been 48 hrs from Tuesday at 12pm until Thursday at 4pm And then they told me there was a "glitch" in the system. this is no fault of mine, although i sincerely believe this was just talk. then i was given a bogus company and a fake appt. i assume that they figure that they will figure it out tomorrow morning just say whatever and provide a late appt. speculation.No matter what happens moving forward. I want my deductible of $70 refunded to me as they did not live up to their 48hr window.

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