Reviews
This profile includes reviews for Elite Home Warranty's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 628 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromShontai H
Date: 06/02/2023
5 starsNir was professional, conscious of my time and very informative. I appreciate your time and help!Review fromWilliam C
Date: 06/02/2023
5 starsI want to thank Elite Home Warranty for Excellent Customer Service on my first time making a claim. Tracy was very helpful, making contact with the A/C company and we are just delighted to be part of the ELITE COMMUNITY. Thanks again and we will share our experience with our friends.Review fromRobb B
Date: 06/01/2023
5 starsNir was excellent. He's kind, patient and really knows the information without having to look it up like many sales/support people when you call. I hope the Complete Plan I purchased is as good as Nir's skills.Review fromDeana W
Date: 05/31/2023
5 starsResponsive, rational, and realistic. So different than the insulting runaround I got from another company. Will renew.Review fromWillis A
Date: 05/31/2023
5 starsNor is great. He explained everything that I needed to know. He is very professional and knowledgeable. I recommend Elite.Review fromFrances H
Date: 05/30/2023
5 starsFrances H
Date: 05/30/2023
Great service, explained everything and very knowledgeable about your company. Great customer service.
Elite Home Warranty
Date: 05/31/2023
Dear ******* *******,
We want to express our heartfelt gratitude for your outstanding review and the kind words you shared. It fills us with immense happiness to know that your experience with us was truly exceptional.
We would like to thank you once again for taking the time to provide us with your valuable feedback and for choosing our services.Review fromRichard B
Date: 05/30/2023
5 starsTracy was great, got us an appointment next day for electrical issue. Very satisfied !!Review fromTrina M
Date: 05/30/2023
5 starsPlummer did an excellent job. Checked the whole system. Repaired the leak and cleaned up the mess. Elite was helpful and maintained telephone contact during the whole ordeal.Review fromBrenda W
Date: 05/29/2023
5 starsBrenda W
Date: 05/29/2023
Nir was very helpful and polite. If everything lives up to what was said we will stay with this company.Elite Home Warranty
Date: 05/30/2023
Dear ****** ********,
We greatly appreciate your kind words regarding Nir. It brings us immense joy to learn that he was able to provide you with excellent assistance during your purchase.Review fromGloria H
Date: 05/29/2023
5 starsGloria H
Date: 05/29/2023
Nir is a great customer service person. He is very informative of his job services. He also has a cheerful attitude. Thank you so much Nir for your help.Elite Home Warranty
Date: 05/31/2023
Dear ****** *******,
We are absolutely delighted to learn that Nir provided you with the necessary support for your policy. It brings us great joy to have you as a part of our Elite family!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.