We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Internet Marketing Services

Find a Top Doc, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Marketing Services.

Complaints

Customer Complaints Summary

  • 114 total complaints in the last 3 years.
  • 38 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/13/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business conducted a fake interview for a fake award and solicited money to publish my information in their marketing materials. I found out afterward that there is no basis for this "award" and the website they offer advertising on, Findatopdoc.com is not a validated website or accredited business.

    Business Response

    Date: 05/14/2025

    This matter has been resolved.  The complainant's account has been adjusted accordingly.

    Customer Answer

    Date: 05/14/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ******* *******



     

  • Initial Complaint

    Date:05/06/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm a healthcare provider and my personal information is listed on their site without my consent. I want my information removed from this site.

    Business Response

    Date: 05/07/2025

    We have removed the complainant's information from our system.

    Customer Answer

    Date: 05/07/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ******* ********



     

  • Initial Complaint

    Date:04/04/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I agreed to pay this company for a one time fee to provide promotional services. They began charging my credit card and unauthorized, ever increasing amounteach month after that.

    Customer Answer

    Date: 04/28/2025

    At this time, I have been contacted directly by Find a Top Doc, Inc. regarding complaint ID ********, however my complaint has NOT been resolved because:

     

    Although they refunded the money they unlawfully took,I had to go to a lot of trouble and spend a lot of time  to get them to repay me.   That time and effort will never be repaid    I don't want other doctors to suffer the same fate   

     

    ** ******* ******* **

  • Initial Complaint

    Date:03/31/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a healthcare provider whose information is listed on the following website, which is known for scamming healthcare providers. I also did not ask for my information to be included on their website and want it removed:************************************************

    Business Response

    Date: 03/31/2025

    The complainant's information has been removed.

    Customer Answer

    Date: 04/01/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ****** ******



     

  • Initial Complaint

    Date:03/14/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction of $1,644.62 on March 13, 2025. I paid for a Top Doc listing on their publication. I understood the price was $15.99 plus fee. I do not want to pay more than a thousand dollars for this service and would like my money back. I have already filed a dispute with my credit card company and filed a report with the ***. They initially send a letter from Women in Medicine saying you have been selected as Top Doctor in your town and will be included at no cost or obligation. You register online agreeing to be included then they set up call with you through what appear to be legitimate means. After a 10 min interview they say we offer two options you can choose from these tiers for this cost. She said $15.99 so I agreed when in reality they are charging more than $1600. For that amount I do not want to be included in your publication and would like my money refunded. In addition your invoice includes no order number or invoice number.

    Business Response

    Date: 03/24/2025

    This matter was resolved with a signed resolution letter.  All adjustments were made to the complainant's account accordingly.

  • Initial Complaint

    Date:02/03/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by "Today's Nurse" and was told they would help promote my nursing educational products, feature me in their magazine, and create an online profile for me on their website. My card was charged but I never received the correspondence they described, requesting me to edit my profile before they submitted it. Reddit has several nurses who had the same experience, all calling it a scam. I called the number listed and the answering machine states the number is for "Find a Top Doc." Website is ***************

    Business Response

    Date: 02/18/2025

    This matter has been resolved and closed.  On 2/14/25 all adjustments were made to the complainant's account.

    Customer Answer

    Date: 02/18/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    [Your Answer Here]

     While they rightfully issued a refund of my money, they have not stopped preying on nurses and attempting to scam them out of money for services that do not exist.

     

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    ***** *****




     

  • Initial Complaint

    Date:02/03/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unauthorized listing created and publication of my name and contact information. Requested that this has been removed several times to no remedy

    Business Response

    Date: 02/03/2025

    The complainant's information has been removed.  This is the first notification received regarding this request.

    Customer Answer

    Date: 02/03/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    [Your Answer Here]

    My information is still listed 

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    ***** ******




     

    Customer Answer

    Date: 02/24/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    Listing created without my permission. Despite multiple requests, including through BBB listing not removed






     

    Business Response

    Date: 02/24/2025

    This information has been deleted.

  • Initial Complaint

    Date:01/21/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received an email from ******* *. at Today's Nurse (aka ***************) that I was being recognized and featured in *********************** On 12/12/24, I spent 30 minutes on a phone interview with ******* *. answering questions about my career. I was talked into purchasing the Diamond package for the best exposure as America's Top Nurse for 2025 and would receive a black and silver plaque. The promised article was never written and the plaque was not worth the $1013.21 that I was charged. On 12/18 I received an email that my "draft was waiting to be completed" on my account profile. On 12/28 I emailed my resume and Today's Nurse asking about why nothing was written yet. The conversation with ******* indicated it would be written by their staff and I would review/edit if needed. I received an email from ****** *. on 12/29 that they would update my profile, and ****** *. acknowledged receiving that email on 12/31. I left a message at Today's Nurse on 1/5/25 inquiring about why there was still nothing written on my profile, requested to have the autopay removed, and to delete my personal address and phone number from the profile. ****** called back and said it would be updated within 24 hours. Received email on 1/8 from ***** *. (editor) stating I need to finish my Nurse Advisor page so I could submit articles. (Not what I signed up for.) On 1/15, still nothing. I spent an hour updating my own profile only to have it all disappear. I emailed ****** requesting to cancel my account and get a full refund. She called me to say the profile would be fixed in 24 hours. On 1/16, ****** called to say their system works best with Chrome and they'll fix the profile. Offered $200 refund but not the full amount. Still nothing on 1/18, so I contacted my credit card company to file a charge dispute and request new cards. This company goes by ***************, T****** ****** *************************************** ************** ********** ** *** ****** and ***********************

    Business Response

    Date: 02/04/2025

    This matter has been resolved and closed with all adjustments made to the complainant's account.

    Customer Answer

    Date: 02/05/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********.  It took 6 weeks, multiple phone calls and emails, cancellation of my credit card, and two visits to the police department to finally get a refund from them. Find A Top Doc and their affiliated companies need to be prevented from scamming healthcare providers. Shame on them!! Shut them all down!!

    Sincerely,

    ****** ********



     

  • Initial Complaint

    Date:01/21/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear BBB, I am writing regarding ************ and their scam of an award for a Top Doc. The company operates as a telemarketing operation that promises to market your specialty and practice through a widely distributed magazine. I thought that it would be an effective advertising platform for my practice. They sent me a plaque that is cheap and unimpressive in appearance. They are pushy with you with a fast talking salesperson who is constantly complimenting you and telling you have much you deserve this "award". They charged me $1365.11 on May *******. All I have is an ugly plaque and had been told that this fee would also include my profile in their publication. I have not been able to reach anyone to cancel this charge. I cant find myself on their website. I saw another review that said it was a subscription and I have no desire or plans to pay that. Can you help me or at least get them shut down?

    Business Response

    Date: 02/11/2025

    Please be advised that we've left voicemail messages as well as emailed messages to the complainant in an effort to resolve this issue.  She has not responded.  We urge her to contact *************** at ************** so that this matter may be resolved and closed.  Thank you.

  • Initial Complaint

    Date:12/23/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was offer a subscription over the phone, after declining several times I did agree for a simplify cheaper subscription a couple of weeks a go. Today (12-21-24) I receive a second call to what I undesrtand was a review of information but after the call I was charge a second fee of $408.83. It is very hard to communicate with this company, they always call from private numbers, all email information phone numbers lead to call centers that are not from the company. I want to request a full refund, the way they make business is not clear and contacting them is very difficult.

    Business Response

    Date: 01/06/2025

    This matter has been resolved and closed on 1/3/25.

Find a Top Doc, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.