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Business Profile

Online Auctions

Worthy.com

Reviews

This profile includes reviews for Worthy.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Worthy.com has 2 locations, listed below.

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    • Worthy.com

      25 West 45th St 2nd Floor Manhattan, NY 10036

      BBB accredited business seal
    • Worthy.com

      20 W 37th St Fl 12 New York, NY 10018-7365

      BBB accredited business seal

    Customer Review Ratings

    4.05/5 stars

    Average of 161 Customer Reviews

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    Review Details

    • Review fromElizabeth M

      Date: 01/27/2024

      5 stars

      Elizabeth M

      Date: 01/27/2024

      ****** was clear, courteous and professional and sold my watch for above reserve and the process took all the stress out of my experience

      Worthy.com

      Date: 02/01/2024

      Hi *********, Thank you for taking the time to share your experience with ******! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.The Worthy Team
    • Review fromDiana D

      Date: 01/26/2024

      5 stars

      Diana D

      Date: 01/26/2024

      Wonderful to work with. The service was first-class, and I was very comfortable with the entire process.

      Worthy.com

      Date: 02/01/2024

      Hi *****, Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you! The Worthy Team
    • Review fromKelly O

      Date: 01/26/2024

      5 stars

      Kelly O

      Date: 01/26/2024

      I have used Worthy twice to sell rings, and have been satisfied both times. *************************** was great and communicated constantly throughout the process. I would not hesitate to use them again.

      Worthy.com

      Date: 02/01/2024

      Hi *****, Thank you for taking the time to share your experience with *****! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.The Worthy Team
    • Review fromMichele H

      Date: 01/26/2024

      5 stars

      Michele H

      Date: 01/26/2024

      I had a great experience. **************** was very helpful at explaining the process and answered all my questions promptly. I was able to set the reserve at the minimum I considered fair. It sold for 2K more than the minimum that I wouldve considered fair!

      Worthy.com

      Date: 02/01/2024

      Hi *******, We appreciate having had the opportunity to partner with you on the sale of your piece. We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction! The Worthy Team
    • Review fromJanet L

      Date: 01/25/2024

      5 stars

      Janet L

      Date: 01/25/2024

      The experience with Worthy was excellent and extremely professional from ********************* and *************************** I was kept informed every step of the way. It was definitely a pleasure doing business with them. I highly recommend their service.

      Worthy.com

      Date: 02/01/2024

      Hi *****, Thank you for taking the time to share your experience with **** and ******! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.The Worthy Team
    • Review fromAl B

      Date: 01/25/2024

      5 stars

      Al B

      Date: 01/25/2024

      The worthy team was extremely professional and efficient and guided me through the entire process A shout out to Amelie for an awesome job!!!

      Worthy.com

      Date: 02/01/2024

      Hi **, Thank you for taking the time to share your experience with ******! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.The Worthy Team
    • Review fromDiane M

      Date: 01/24/2024

      5 stars

      Diane M

      Date: 01/24/2024

      Everyone I spoke was very helpful and knowledgeable. Amelie was fantastic. I was informed every step of the process

      Worthy.com

      Date: 02/01/2024

      Hi *****, Thank you for taking the time to share your experience with ******! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.The Worthy Team
    • Review fromCarroll F

      Date: 01/24/2024

      5 stars

      Carroll F

      Date: 01/24/2024

      I was very satisfied with the procedure Worthy used to obtain a price for my mothers ring that was $2000 more than what others offered - including one jeweler. I would use their services again.

      Worthy.com

      Date: 05/20/2024

      Hi *******, This is exactly what we strive to do! Congrats again on the sale of your mother's ring. Be sure to tell your friends and family about us, we'll be more than happy to help them as well. The Worthy Team
    • Review fromPhoebe Y

      Date: 01/24/2024

      4 stars

      Phoebe Y

      Date: 01/24/2024

      My first experience was good. The whole process was easy and fast. Their recommend price is only around 25% of the original price but you could set it higher. The whole procedure is safe and satisfying. I would consider Worthy as a future reselling platform.

      Worthy.com

      Date: 02/01/2024

      Hey ******, We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!The Worthy Team
    • Review fromNatalie R

      Date: 01/10/2024

      1 star

      Natalie R

      Date: 01/10/2024

      Do NOT trust this company with your jewelry. I sent them a diamond ring that was originally purchased for $6k about 3 months prior. They appraised it, graded it etc. then put it for auction. They recommended a reserve price of $330 dollars, so me having no experience with auctions thought this would be ok since they recommended I didnt go any higher. The auction lasted for several days and in the end it sold for $432. Absolute disgrace. When I asked to have my ring returned they said they were no longer in possession of my ring. If I would have known that, I would have just kept the ring. Im devastated, and now someone out there has a $6k ring that they paid $432 for. Do not do business with these people.

      Worthy.com

      Date: 01/12/2024

      Hi *******, 

      As part of preparing your jewelry for auction, your ring was professionally cleaned and photographed by our expert team and your center diamond was graded by the **** an industry leading expert in diamond grading. Our recommended reserve price was determined by comparing the objective third-party grading report for your diamond and auction performance for jewelry pieces of comparable components and quality. As a reminder, you were given complete control to start your auction at our suggested amount or to set your own reserve price. Prior to starting your auction, you were required to acknowledge your understanding that once an offer meets or exceeds your set reserve price, the sale is final. 

      Although we were able to help you reach an offer that exceeded the reserve price you set, we are sorry to hear you are unhappy with the outcome of your auction. With that said, we also stand by our completely risk free process that allows you to decide the minimum amount your jewelry sells for, regardless of the current market demand. All unsold jewelry is returned at no cost, in the same condition originally received in. 

      To ensure you have realistic expectations when selling pre-owned jewelry, it is important to first understand that in a resale market, it is very likely for diamond jewelry to be sold for a significantly lower amount than what was originally paid. Retail prices commonly include markups for any overhead costs and profit margins that do not transfer over in a secondary market. These added costs are not part of a jewelry piece's intrinsic value and therefore will likely not be part of what a buyer will consider paying. Market demand can also shift over time, changing what buyers are looking for and what they are willing to pay for certain characteristics. 

      A member of our leadership team has already connected with you however if you have any remaining questions or concerns, please do not hesitate to let us know.

      Thank you,

      Worthy Team

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