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Business Profile

Collections Agencies

K P Asset Consulting LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 16 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/26/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My boyfriend and I have been getting multiple calls from this company, and I keep getting told that someone is going to arrive with documents for me and that I am going to be served with a lawsuit. I am apparently not the only person.

  • Initial Complaint

    Date:07/25/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These people have been calling random family member's of mine who I do not live with threatening them and harassing them (being extremely rude and unprofessional when told not to call anymore, threatening to show up at said family member's house even though they were informed I do not live there, they hung up when told not to call back, threatening to show up to place of employment, screaming into the phone when they don't like being told to stop).

    They are using threatening and harassing scare tactics which are AGAINST the law.

  • Initial Complaint

    Date:07/15/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is harassing my family and friends via threatening voice mails and calls. It’s some sort of collection agency that won’t give me information on what the matter is about unless I disclose my social security number DOB etc.
    when I refused ? They became verbally aggressive and hung up the phone on me. They’re violating collections policies by harassing family members and making threats. One of them told me get a lawyer said they were coming to my home and I WILL provide my ID for them then. The harassment needs to end immediately

  • Initial Complaint

    Date:07/15/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is calling me and some relatives saying they will be at my work and home within an hour. They don’t say what it is in regards to nor give information identifying why they could be contacting me besides it’s a legal matter and they need my signature.

  • Initial Complaint

    Date:07/15/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has left threatening voicemails not only to me
    But to my parents but to my son. I am livid. Stop calling me! This seems extremely shady because legit debt collectors would never do this.

  • Initial Complaint

    Date:07/11/2024

    Type:Billing Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  My complaint is clearly stated, not sure where the confusion is. I do not wish to be contacted again, and want them to stop harassing other people (relatives etc). They are in violation of the FDCPA, the man I spoke to was threatening me repeatedly, used abusive language, and was very demeaning & insulting. 


    Regards,

    ***** **********

    Business Response

    Date: 07/12/2024

    After reading this, we are confused as to what she is requesting regarding this. Please explain exactly what the complaint is and what she is looking for as a fix so that we can help.

  • Initial Complaint

    Date:06/14/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yes, they have resumed contact and attempts to collect.to call, family, job, friends, etc and that he would do so once per day per person as that's what the law allows.

  • Initial Complaint

    Date:05/29/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    KPS Asset Consulting has been calling random friends and family members leaving voicemails to reach out to them now or they will be coming to my home or my place of employment to serve me papers. I’ve called the number back and spoke to a man who told me what my “original” debt was and I said I was not familiar with this debt or the loan she was referring to. He told me to contact the company directly and I said I would. He told me that since I didn't have knowledge that the company would move forward with a judgment or garnishment against me. I told him I planned to contact the company directly and I asked for no one to be called but me in regard to this. He told me the laws changed and he could contact every family member once a day until papers were filed. I asked for fax number, he said there was none, after a long pause, he gave me email but told me that nothing I send thru email would work. I have done research and according to the Federal Trade Commission, I have the right to request no further communication.
    (c) Ceasing communication
    If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except --

    (1) to advise the consumer that the debt collector's further efforts are being terminated;

    (2) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or

    (3) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified remedy.

  • Initial Complaint

    Date:05/20/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted twice by a Jessica B****, saying that I needed to contact her immediately to stop delivery attempts to my home and work. When I called back asking what this was in regards to I was told I was being sued by a previous unpaid loan. I asked them if they were an attorney's office and was told they are. They said I was going to also be charged a $1,500 court fee. When I called the original loan company, they told me they are NOT suing me. That they sold the loan to a debt collector, I made them aware this company is using their name to threaten people. After further investigation I have found they are not an attorney's office, and in fact a debt collector. I sent their information to the Ohio Attorney General and my own personal attorney.

  • Initial Complaint

    Date:05/13/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yes, please submit to the company. to get money. She can easily get my phone number or my husband's but intentionally called those family members outside my geographic area to make it seem like I was being arrested or going to jail. I lost my job in september 2023 and am filing bankruptcy. They today claimed they were sending the police to my house and shocker!! NO ONE HERE! I contacted an attorney to sue them for debt collection harassment and more people need to hold them accountable for this disgusting behavior. They are all over ****** for pulling this garbage on people which proves they are violating debt collection laws by claiming they are doing something they have no intention of doing. SICKOS.

K P Asset Consulting LLC is NOT a BBB Accredited Business.

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