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Business Profile

Credit Card Processing Services

Sekure Payment Experts

Reviews

Customer Review Ratings

4.03/5 stars

Average of 161 Customer Reviews

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Review Details

  • Review frombrian s

    Date: 08/30/2023

    1 star

    brian s

    Date: 08/30/2023

    A rep continued to call even though I told him we would call if we were interested. He called several times a day, interrupting my employees work COSTING ME MONEY. Just based on the fact that this is how they train their employees to be, makes me wonder what other reprehensible procedures they have in place. I think most of their positive reviews are likely fake.

    Sekure Payment Experts

    Date: 09/13/2023

    Hello *****, thank you for reaching out to us. We are sorry to hear about your experience and would like to address any concerns you might have. We would also like to reassure you that all of our reviews are on third-party review sites which require user verification to guarantee that theyre coming from a real person. Unfortunately, we cannot identify the interactions you described based on the information you have provided here. Would you kindly send an email to ***************************************************************************** with your business name and telephone number? As soon as we identify the file we will review the communications to take the appropriate steps, including adding you to our Do Not Call list.
  • Review frommisael g

    Date: 08/24/2023

    5 stars

    misael g

    Date: 08/24/2023

    is a great service alway accomplished the i formation i need and the help

    Sekure Payment Experts

    Date: 09/13/2023

    Hi ******, we are so happy to hear this, thank you for your kind words.

    Sekure Payment Experts

    Date: 09/13/2023

    Hi ******, we are so happy to hear this, thank you for your kind words.
  • Review fromFrozan A

    Date: 08/21/2023

    5 stars

    Frozan A

    Date: 08/21/2023

    Im the ** of Brow arc, *** and wanted to say great job to *************************** of Secure merchants. She has gone over and beyond to make sure that my company is getting the best service. I would recommend this company to any business I know. Thank you *****!

    Sekure Payment Experts

    Date: 09/15/2023

    Hello ******, thank you the time to share your feedback. ***** is amazing to work with. We value your loyalty.
  • Review fromClaire A

    Date: 08/16/2023

    5 stars

    Claire A

    Date: 08/16/2023

    ************************************* went above and beyond to make sure the transfer of ownership of our company processing went smoothly and seamlessly.He followed up with us at every transition and was very responsive to our questions.If everyone is like ***** at Sekure we would give them an A++

    Sekure Payment Experts

    Date: 09/18/2023

    Hi ******, we are so happy to hear this! Thank you for sharing.
  • Review fromBristen G

    Date: 08/15/2023

    5 stars

    Bristen G

    Date: 08/15/2023

    Sekure's PCI compliance system has been complicated and confusing, but the customer service to help me through the process was amazing! **************** was especially helpful in not only getting the issue resolved but also in ensuring I had no other issues or questions.

    Sekure Payment Experts

    Date: 09/18/2023

    Hello Bristen, thank you for such a positive review. We are happy to hear was able to solve all issues
  • Review fromYi C

    Date: 08/14/2023

    5 stars

    Yi C

    Date: 08/14/2023

    We used Sekure merchant solutions for over 3 years. During that time our account manager, *********************, was very helpful. She answered all my questions and addressed all my concerns. I highly recommend working with ***** as your account manager.

    Sekure Payment Experts

    Date: 09/18/2023

    Hi ************************* is great to work with, she will have your back! Thank you for sharing your feedback
  • Review fromElaine M

    Date: 08/14/2023

    5 stars

    Elaine M

    Date: 08/14/2023

    ****** ******************************* gets a 5 star rating for her professional, friendly and immediate attention to any and all matters that need resolving. We thank you at Southbridge ******************

    Sekure Payment Experts

    Date: 09/18/2023

    Hello ******, thanks so much for the shout out! We are happy to hear we made such a strong impression on you!
  • Review fromWendy S

    Date: 08/09/2023

    5 stars

    Wendy S

    Date: 08/09/2023

    Working with **************** was awesome. She helped me with issues I was having with my machine and kept in touch throughout the process. She was very helpful!

    Sekure Payment Experts

    Date: 09/18/2023

    Hi *****, ***** is awesome to work with. Thank you for your feedback.
  • Review fromElla C

    Date: 08/02/2023

    5 stars

    Ella C

    Date: 08/02/2023

    I was very comfortable with ****. He was extremely helpful and knowledgeable. He help me to understand about what to expect concerning the terminal and required associated functions and set up. He was very professional. Great job well done. Thanks to ****

    Sekure Payment Experts

    Date: 08/04/2023

    Hello ****, Thanks so much for the shout out! We are happy to hear he has made such a strong impression on you!
  • Review fromJudi C

    Date: 08/02/2023

    5 stars

    Judi C

    Date: 08/02/2023

    ******* MAJEUR...SEKURE PAYMENTS We just would like to say a few words about our experience with *******. He was professional, timely and personable in helping us resolve an issue. It's nice to know that we have him as our 'go to' person. Thanks to ******* for a great job! **** from *******************

    Sekure Payment Experts

    Date: 08/04/2023

    Thank you, ****. We're very glad to hear that you were happy with *******'s help.

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