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Business Profile

Doctor Referral

Sesame, Inc.

Reviews

Customer Review Ratings

3.9/5 stars

Average of 130 Customer Reviews

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Review Details

  • Review fromShelley C

    Date: 09/27/2023

    1 star

    Shelley C

    Date: 09/27/2023

    I was very sick with a bad case of *****, I knew I needed ********, my doctor was not returning my calls. I contacted Sesame and made an appointment. Just before my appointment time, I spoke with my regular doctor and was prescribed Paxlovid. There was no way to cancel my Sesame appointment. I spoke briefly (less than two minutes) to the Sesame doctor, explained why I did not need the appointment, he said he would make sure I was not charged. But I was. Sesame customer service refuses to remove the $72 charge.

    Sesame, Inc.

    Date: 09/28/2023

    We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at ************************************** or **************.
  • Review fromAJ A

    Date: 09/26/2023

    5 stars

    AJ A

    Date: 09/26/2023

    I covered 3 health issues in one 15 minute visit. It's well worth the money. My recommendation is to delay your appointment until you have an opportunity to schedule an actual MD or DO intsead of a NP etc. It's my preference and well worth the wait ! Thanks Sesame!

    Sesame, Inc.

    Date: 06/12/2024

    Thanks very much for your feedback!
  • Review fromJulio B

    Date: 09/24/2023

    5 stars

    Julio B

    Date: 09/24/2023

    Appointment met on time. All of questions and concerns were answered. Will definitely recommend

    Sesame, Inc.

    Date: 09/28/2023

    Thanks so much for your feedback!
  • Review fromPatricia Y

    Date: 09/20/2023

    5 stars

    Patricia Y

    Date: 09/20/2023

    The online appointment happened on time. I couldn't have had **************** if I had gone into the office. All my issues were addressed, and I left the appointment thoroughly satisfied with the doctor and her assistant.

    Sesame, Inc.

    Date: 09/22/2023

    Thank you for your feedback! We appreciate it!
  • Review fromDonny R

    Date: 09/19/2023

    5 stars

    Donny R

    Date: 09/19/2023

    Great doctors and excellent customer service!! I have been using this service for a few years and never had any issues.

    Sesame, Inc.

    Date: 06/12/2024

    Thank you for sharing your experience!
  • Review fromRobin W

    Date: 09/17/2023

    5 stars

    Robin W

    Date: 09/17/2023

    Sesame is a godsend! Everytime I've used the service I was connected to a kind, caring, competent doctor. No muss, no fuss and a prescription was sent to my pharmacy. The cost is very reasonable, too! I highly recommend Sesame!

    Sesame, Inc.

    Date: 09/18/2023

    Thank you so much for your feedback!
  • Review frommelissa r

    Date: 09/16/2023

    5 stars

    melissa r

    Date: 09/16/2023

    This is a super convenient and affordable way to get treatment. Every provider I've worked with has been really great. I appreciate flexible hours and excellent customer service.

    Sesame, Inc.

    Date: 09/18/2023

    Thank you for your feedback! We appreciate it!
  • Review fromCaryl B

    Date: 09/15/2023

    5 stars

    Caryl B

    Date: 09/15/2023

    Sesame is my go to for any health care issues. Its so easy and convenient to make an appointment and the Medical staff that *** had appointments with have been wonderful and very professional. Sesame always works great when Im ill and out of state also. It seems that someone is always available for me! I recommend Sesame to everyone!

    Sesame, Inc.

    Date: 09/18/2023

    Thanks so much for your feedback!

    Sesame, Inc.

    Date: 09/18/2023

    Thanks so much for your feedback!
  • Review fromNicole K

    Date: 09/10/2023

    1 star

    Nicole K

    Date: 09/10/2023

    They miss the appointment (I was on time and waited 40 minutes) then refuse to issue a refund saying I'm the one who missed the appointment (a complete lie).

    Sesame, Inc.

    Date: 09/14/2023

    We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at ************************************** or **************.
  • Review fromJohn N

    Date: 09/08/2023

    5 stars

    John N

    Date: 09/08/2023

    Spoke with a knowledgeable Doctor and had my needs were addressed and taken care of

    Sesame, Inc.

    Date: 09/11/2023

    Thank you for your feedback!

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