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Business Profile

Ecommerce

Amplify Media

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Amplify Media's headquarters and its corporate-owned locations. To view all corporate locations, see

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Amplify Media has 3 locations, listed below.

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    Customer Review Ratings

    4.35

    Average of 320 Customer Reviews

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    Leave a Review

    Review Details

    • Lisa W

      Date: 12/24/2024

      Lisa W

      Date: 12/24/2024

      Excellent customer service and product satisfaction guarantee. I couldn’t use the product after purchase, but PetLab Co made it right!

      Amplify Media

      Date: 01/02/2025

      Hi ****, 

      Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that our customer service team was able to assist you and ensure your satisfaction. At PetLab Co., were committed to standing by our product satisfaction guarantee and making things right for our customers. If you ever need anything else, dont hesitate to reach out. Were here for you and your furry friends!

      Best regards, 
      PetLab Co. 

    • Melissa D

      Date: 12/20/2024

      **************** is responsive and easy to work with. Definitely recommend this company for all pet needs.

    • Serina S

      Date: 12/14/2024

      Serina S

      Date: 12/14/2024

      Get customer service!! ******** times to email request are not as fast. However, they resolved my issue right away.

      Amplify Media

      Date: 12/17/2024

      Hi ******, 

      Thank you for sharing your experience! We appreciate your patience and are glad to hear our team was able to resolve your issue quickly. Were always working to improve our response times and ensure you receive the support you need. If you have any other questions or concerns, please dont hesitate to reach out!

      Stay pawsome, 
      PetLab Co. 

    • Michael H

      Date: 12/12/2024

      Michael H

      Date: 12/12/2024

      There is not a better company online when it comes to products and especially customer service. ****************** is the best because it cares and responds with personal service that is unmatched.

      Amplify Media

      Date: 12/16/2024

      Hi *******, 

      Thank you so much for your kind words! We're thrilled to hear that you value our products and customer service so highly. Its feedback like yours that keeps us going and reminds us why we do what we do. Thank you for being a part of the PetLab Co. family!

      All the best, 
      PetLab Co. 


    • Ken M

      Date: 12/11/2024

      I ordered the wrong item. I sent email and they responded quickly to help me with my issue. They sent me the correct product I wanted. I will be reordering when I run out of this product. **************** was fabulous. My dog enjoys his probiotics and is feeling much better. Thank you.

    • Janette C

      Date: 12/11/2024

      Janette C

      Date: 12/11/2024

      Very fast response when my order wasnt delivered. Replacement was sent.

      Amplify Media

      Date: 12/13/2024

      Hello *******, 

      Thank you for sharing your experience! Were so glad we could quickly resolve the issue with your order and get a replacement sent your way. Your satisfaction is one of our top priorities, and were always here to help when you need us. We appreciate your support and look forward to continuing to serve you and your furry friend!

      Kind regards, 
      PetLab Co. 

    • Jason W

      Date: 12/10/2024

      This company is very honest and you can actually talk to a person to get questions answered without 90 back and forth emails. **************** is very respectful and professional. I would recommend this company and their products to any other pet owners. The products I have used from them have shown some good improvements with my dog and his problems. The prices are very reasonable compared to other companies.

    • Sue S

      Date: 12/10/2024

      Sue S

      Date: 12/10/2024

      They're awesome. Love their chews because they work. And their customer service is 5 star.

      Amplify Media

      Date: 01/23/2025

      Hey ***, 

      Your wonderful review really made our day! Its customers like you who inspire us to continually improve. Thank you for trusting us and for being such an important part of our community. Were delighted to have been able to serve you!

      Warm regards, 
      PetLab Co. 

    • Ellen H

      Date: 12/09/2024

      I had a problem where my standing order needed to be changed for the ProBright. When I went on line to change it from 2 to 1 container, it added anothet conainer to my order. So, I called and spoke to **** **** and she was very nice and changed the order for me right away. She was very understanding and helpful. Pet Lab is great to work with!!!

    • Tracey T

      Date: 12/09/2024

      Tracey T

      Date: 12/09/2024

      Absolutely best customer service experience ever....hands down amazing! They went above and beyond

      Amplify Media

      Date: 01/23/2025

      Hello ******, 

      Thank you so much for your kind words! Were thrilled to hear you had such an amazing experience with our team. Going above and beyond for our customers is always our goal, and it means the world to us to know we made a difference. If theres anything else we can do for you, dont hesitate to reach out!

      All the best, 
      PetLab Co. 

    Amplify Media is NOT a BBB Accredited Business.

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