We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Event Ticket Sales

Viagogo

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

This profile includes reviews for Viagogo's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Viagogo has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Viagogo

      175 Greenwich St Fl 59 New York, NY 10007-2450

    • Viagogo

      348 W 57th St Ste 191 New York, NY 10019-3702

    • Viagogo

      1209 Orange Street Wilmington, DE 19801

    Customer Review Ratings

    2.4

    Average of 75 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Grace S

      Date: 07/17/2025

      Close parking lot to ****, but just a little bit pricey

    • Noemi C

      Date: 07/15/2025

      I made my Granddaughter the happiest person in the world thanks to viagogo. I got her the ticket to see bad bunny she was ecstatic and said she had a wonderful time and would go again. Thank thank *****

    • Marla F

      Date: 06/16/2025

      Viagogo was a great way to buy my tickets. They offered a ticket guarantee. When I ran into problems, they responded immediately and got the situation taken care of. We loved the show and the ease of using Viagogo. I would definitely buy tickets from them again.

    • Angela Z

      Date: 06/16/2025

      Quick service; reasonable price. Tickets received immediately after purchase and sent two more times before the event as a reminder for the future concert.

    • Amy C

      Date: 06/14/2025

      BEWARE!!!!!!!My account was compromised. Someone attached there email and name to it. My tickets in my account were sold for 30% of what I paid. My options were to lose $860 for the initial two orders or buy them back by cancelling the sale for $160 plus taxes and fees. Which brings the cost to well over $1000. I have been robbed of the extra $300 and defrauded. They are telling me there is no contact for fraud department or escalation department. I just need to sit back and take it. I will NEVER DO BUSINESS WITH THEM AGAIN

    • Alexis E

      Date: 06/09/2025

      Entered the venue with ease. No issues dat of show, had a great time.

    • Preetham E

      Date: 06/04/2025

      Surprisingly, of all the official/knock off vendors of tickets out there, this company sold for least. Bought 2 great ******** concert tickets and was not disappointed

    • vanessa v

      Date: 06/01/2025

      We bought tickets to a group who no longer perform at the hotel venue. When I told them about it, they denied the refund because their team have confirmed that the show was not cancelled. At the venue, the staff there told us there's been no show there since the pandemic!!!! While we were there, they insist that the show was not cancelled. Yeah - it was not there at all! This company is a fraud and its a shame how they stand by their wickedness. Just getting money from people.

    • Ethan K

      Date: 05/26/2025

      This is genuinely the best customer service I've ever had. Had a problem with my tickets and I think her name was ******, she was SO quick and efficient to help. Thank y'all so much !

    • Victoria V

      Date: 05/26/2025

      Was a little worried about all the negative reviews. Took a ****** and used the site. I received my confirmation and then shortly after my tickets from ticket master. I didnt have any problems, same experience as if I would have gone through any other ticket site. I would use them again in the future.

    Viagogo is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.