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Business Profile

Jewelry Stores

Diamonds International

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Jewelry Stores.

Reviews

This profile includes reviews for Diamonds International's headquarters and its corporate-owned locations. To view all corporate locations, see

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Diamonds International has 26 locations, listed below.

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    Customer Review Ratings

    4.53

    Average of 355 Customer Reviews

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    Review Details

    • Connie K

      Date: 07/31/2022

      Connie K

      Date: 07/31/2022

      They stand by their lifetime guarantee. ******* was very courteous and helpful customer service representative.

      Diamonds International

      Date: 08/01/2022

      Beautiful day *******************, thank you for taking the time to leave us such a fantastic review! Were grateful to hear that you loved your recent experience at Diamonds International with *******. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, we will be sure to let ********* team know and look forward to welcoming you back into one of our jewelry boutiques on your next cruise or trip. Sincerely yours, Diamonds International **************** Team.

    • Misty H

      Date: 07/26/2022

      Misty H

      Date: 07/26/2022

      ***** was amazing in helping me fix a problem! She worked with me, was able to come up with a great solution. kept in touch, and was so pleasant to talk to.

      Diamonds International

      Date: 07/27/2022

      Good afternoon Mrs./**************, thank you for taking the time to leave us such a fantastic review. Were grateful and happy to hear that you loved your recent experience with ***** at Diamonds International. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and look forward to welcoming you back into one of our jewelry boutiques on your next cruise or trip. Sincerely yours, Diamonds International **************** Team.

    • Cynthia W

      Date: 07/23/2022

      Cynthia W

      Date: 07/23/2022

      was really great. I had to contact Diamonds 6 weeks after my purchase since the diamond fell out of my ring. Luckily i found it.******* * was so helpful in all of her instructions and keeping in touch with me via email.The ring was returned to me and looks great.

      Diamonds International

      Date: 07/25/2022

      Beautiful day, Mrs./**************, thank you for taking the time to leave us such an amazing review. Were grateful and happy to hear that you loved your recent experience with ****************** at Diamonds International. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and look forward to welcoming you back into one of our jewelry boutiques on your next cruise or trip. Sincerely yours, Diamonds International **************** Team.

    • Mary Kaye L

      Date: 07/21/2022

      Mary Kaye L

      Date: 07/21/2022

      Very professional and quick. They repaired my ring and returned it quickly in less than a month via ***** which was very secure. **************** was very good.

      Diamonds International

      Date: 07/25/2022

      Good afternoon, ******** ********, thank you for taking the time to leave us such a great review. Were grateful and happy to hear that you loved your recent experience with Diamonds International. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and look forward to welcoming you back into one of our jewelry boutiques on your next cruise or trip. Sincerely yours, Diamonds International **************** Team.

    • Sheryl K

      Date: 07/21/2022

      Sheryl K

      Date: 07/21/2022

      I bought a beautiful diamond ring in ********* while I was on vacation and it unfortunately had an issue. I called ******** customer service and they assigned a customer rep named *****. After explaining the situation to *****, she devoted her full attention to resolving the issue. She kept an eye on the entire process and gave me a choice to either get a full credit or do an exchange. ***** found the same Crown of Light ring in a local ******* store and along with *****, the manager of the store in **********************, located the correct size and quality of the same style ring as a replacement. I have to commend them both because the retail cost of the ring went up since my purchase in January they did an even exchange to make sure everything was right with me. They did the right thing along with senior management of Diamonds International. I am very happy with ***** and ***** and applaud their excellent customer service in my situation. Thank you! I love my beautiful jewelry and your wonderful customer service! I will be a loyal customer forever thanks to these terrific employees.

      Diamonds International

      Date: 07/25/2022

      Good day, Mrs./******************, thank you for taking the time to leave us such an amazing review. Were grateful and happy to hear that you loved your recent experience with ***** and ***** at Diamonds International. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and look forward to welcoming you back into one of our jewelry boutiques on your next cruise or trip. Sincerely yours, Diamonds International **************** Team.

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