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Business Profile

Online Gaming

FanDuel Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for FanDuel Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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FanDuel Inc. has 6 locations, listed below.

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    Customer Review Ratings

    1.08

    Average of 283 Customer Reviews

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    Review Details

    • martin l

      Date: 06/08/2023

      NO CUTOMER SERVICE ,,,,THEY ARE HOLDING MY MONEY,,,,NO WAY TO CONTACT THEM ,,,,RED FLAGS ALL THE WAY.

    • Kayla R

      Date: 06/03/2023

      Would never recommend. FanDuel took money out of my account. I tried to contact them several times without a response until they finally responded saying they would not refund the money.

    • Anthony S

      Date: 05/18/2023

      Can't get my money, period. Don't do it. Just do not do it

    • Raheem P

      Date: 05/16/2023

      Signed up fine Placed deposit fine Placed bet fine Account locked for no reason, was told I requested my account closed when I never did Was told I cant get back in to the account but also cant get a refund because I placed bets already **************** is useless, claims she was looking at my account but doesnt see any deposits. It was 4 days ago that I first joined and placed a bet all at the same time, I logged off tried to get back on and my account is mysteriously locked

    • Alberto S

      Date: 05/16/2023

      Horrible customer service, they can't tell me where they transferred my funds during a withdrawal which is absurd. No number to call and customer support doesn't care keeps saying check with your bank, obviously if my bank received the funds I wouldn't be asking where is my money. For a site that takes in millions from people service is traash

    • Peter E

      Date: 05/03/2023

      If you leave a balance in your Fanduel account and don't place a bet for 6 months they steal $2 from your account each month. No text or email notification they are doing this they just take it. You can leave a $0 balance and there is no charge.

    • Nikkee F

      Date: 04/29/2023

      They do not pay!!! Come up with a whole bunch of c*** about verification of your identification to only ghost and stop communicating and block your account for no reason. Their machines are rigged. A CLASS ACTION LAW SUIT SHOW BE STARTED AND CONTACT YOUR NEWS CHANNELS AND EVERY SOCIAL MEDICAL PLATFORM ABOUT THEM. CROOKS!!

    • Jeffrey B

      Date: 04/24/2023

      Fanduel seemed promising, however once the initial promotion ends there is little to none when it comes to promotions or any kind of casino credit.Sure, they have the "Free 3 spins a day" promotion but the most I ever win on that is .50 Cents which isn't what I would consider to be a casino bonus...that's actually kind of insulting and pointless. My real issue with Fanduel is the way the games all seem to go on losing cycles...I kept finding that I would never go above the amount I started with and while there were small token wins (usually less then the bet amount) the games all trended downwards and I would find myself spinning sometimes up to 35 times with absolutely NO wins....I was paying to go on repeated lose cycles. Not just once, but EVERYTIME I played any game on the site...I must be the most unlucky person in the world....or?I contacted customer service who can never do anything to help (They sure are happy to help you close your account tho) which made me wonder, what kind of business doesn't care about it's customers?Let me tell you...FANDUEL! They DO NOT CARE about you, or anybody...there was ************************************************************ and the agent closed the chat request after providing a canned response. It's so inhuman.After losing over $600 I asked for a $10 credit! Well, that was denied!! I thought ok, if that request is too much, I will stop playing on the site...I mean, there is no incentive or reason to return...What for .50 cents and to go on massive lose cycles over and over again? The payout % are terrible, the promotions are even worse, the customer service doesn't care and $10 is too much to ask for...Thanks Fanduel for making me feel like a true sucker for even falling for your terrible site! You should tell people when they sign up that you don't care about them and to not even bother contacting customer service, since it's pointless!

    • Lamen S

      Date: 04/20/2023

      They are horrible with they promotions and credits, I have been spinning they rewards wheel for months and finally get three bells and they give me 10 dollars when it says I can win up to ***** that is the hardest to get on there Im completely done I see now this is designed to fully take from a person and I have to wake up and stop giving money to them Im telling yall dont spend a dime there ThE casino is a scam

    • Rich C

      Date: 03/29/2023

      Ive had fanduel for years now with little issues until now. My account has been temporarily locked now for weeks with zero responses or follow up from Fanduel. Ive sent in the requested verification info and still no updates. At this point it feels like theft as I have money that has been inaccessible in my account. They dont reply to emails or chats, users beware

    FanDuel Inc. is NOT a BBB Accredited Business.

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