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Business Profile

Online Gaming

FanDuel Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for FanDuel Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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FanDuel Inc. has 6 locations, listed below.

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    Customer Review Ratings

    1.08

    Average of 283 Customer Reviews

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    Review Details

    • Lisa

      Date: 02/20/2023

      They don't honor their bets. I was told that I bet on the super bowl for twenty twenty four and it's not even here yet

    • Christopher H

      Date: 02/08/2023

      I'm locked out for 30 days for ACCOUNT SHARING? What! How! Actually been locked out since Mid January but everytime I tried getting back in it resets your time frame and even if they help you it resets your time frame. B.S.I was finally contacted by FanDuel Inc.Jarvis S. He failed multiple times to answer my question on ACCOUNT SHARING. So they don't even know there own SH*T! I just want to cash out and move on. F this Site. The bad part is I'm only 1 hr from **************** too.

    • MICHAEL C

      Date: 02/05/2023

      Locked my account for no reason. Wont reply to email or message. Horrible customer service

    • Toni B

      Date: 02/01/2023

      I have been playing FanDuel for over a year now and I lose almost every day but 3 days ago things finally started to change when I finally won my first big parlay I put in for a cash withdrawal at the casino and shortly after got a email saying that my account was suspended for inconsistent activity its now 4 and I still havent heard back from the account team that was supposed to review my account. This is ridiculous

    • Lauren B

      Date: 01/31/2023

      I created an account with ********************** yesterday and put $25 into it. I see that it is pending being taken out of my bank account. I provided them with my name, birthdate, email, address, Last four digits of my ssn, phone number, and banking information. I placed a few bets, I think I was going to win some of them. But I did not get to check that, because 30 minutes later my account timed out and I had to login again. Only when I went to login, it said my email and password couldnt be found. Ok- so I did the forgot password- and I never got an email. I tried this multiple times, looked in my spam folder, nothing. I waited. Then I did the only option they had, which was to Contact them via the chat. I was 150th in line. After waiting a long time, I was connected with an agent. They said they had NO RECORD of an account with my email address. What?! I literally just made the account! So I gave them another email address to try, nope. I said can you verify with the rest of my info (and gave my name, birthdate, phone number, address, everything again). No. They said they would pass it along to the ************************* and let me know. I waited over 24 hours - no reply. I tried the chat again, needing to wait for a ridiculous amount of time again. This would be the 4th time Ive tried the chat to just open my account again. I dont understand how they cant locate my account - they obviously have my banking info because they took $25 from me. Then I started reading reviews of so many people who were tricked by them, whose accounts were suspended or frozen as soon as they had a win. Its despicable. Who is monitoring these sites to keep them accountable???

    • Timothy K

      Date: 01/22/2023

      Got on one day made a bet of course lost next day locked out I feel they are just cashing in on peoples money

    • Matthew C.

      Date: 01/21/2023

      I signed up with it being new to **** and I started referring my family so I can get the free bets and so can they. After we all had signed up and and ready to use our free bets, all of our accounts are now suspended and we haven’t been given a reason why. Now we are past the free bet expiration date and we all deposited money that is now locked. They’ve asked a few of us for some pictures proving we are real people, but then nothing. Worst customer service I’ve ever seen. I just want to get my money out at this point and use another sports betting site. 100% a scam and they know it!

    • Steven R

      Date: 01/18/2023

      Fan duel is holding my money they are saying I have 2 accounts and locked my account this other account is not even my verified email they unlocked my account for 1 day I won they lock it the next day something doesnt seem right I just want my 1 account I have unlocked sent over 12 emails over 2 weeks no fix yet

    • Amber S.

      Date: 01/17/2023

      For starters, you know something is definitely EXTREMELY wrong if I take the time to write a review... I have been playing on the fanduel casino app for a few years now and I have spent thousands upon thousands of dollars and I have never once hit for anything more than $80ish... apparently these online casinos have their own algorithms and each game also states what the return rate is... after all of the money I have spent, my winnings never came close to what the return rate is. Countless times I haven't even won 5% of my money back. What I mean is, I will start betting small and after 15 spins either I don't win at all or I win anything from half my bet up to $5 if I'm lucky... I'm thinking when a return percentage for a game is stated to be ****%, then I should atleast win my money back... it doesn't add up at all and I believe fanduel is very missleading and extremely rigged... After this past week, I will NEVER spend another cent on fanduel.... I added $25 randomly just here and there over the last few days which made my total spent $150.... according to my bank statement, I was double charged for every single deposit I had made.. it's absolutely impossible to get ahold of a human being, and if you do get lucky and get to speak to someone they don't even help you! They make excuses and ALWAYS state that there is nothing they can do. The app glitches constantly. I always get a location error. When I deposit money, I almost ALWAYS get an error for declined payment and have to submit my deposit a second time. OK, I am about to max out my words, but I still have many other issues ontop of what I stated above. Please save your money people. Do not waste a dime of your hard earned money on this casino. You will never even win back close to half of what you spent. I pray to God this casino gets shut down. THEIVES!!!

    • Douglas R

      Date: 01/16/2023

      FanDuel Sportsbook **************** Live Chat Representative refused to answer my question and credit my account w/ the bonus I opted in too. But they seem to say I never opted in which is false. Please be warned when reviewing promotions before and after placing a bet through FanDuel Sportsbook!

    FanDuel Inc. is NOT a BBB Accredited Business.

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