We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Gaming

FanDuel Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Gaming.

Reviews

This profile includes reviews for FanDuel Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

FanDuel Inc. has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.08

    Average of 283 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Walter D

      Date: 12/23/2022

      Must not have read the small print. Went for the $200 bet cash with a $10 deposit and $5 bet. Deposited my money and made a bet 4 hours later. Never got the bonus money. They said I didn't place the bet in time. Thought they were reputable, but obviously they are out to scam people.

    • Afikan Q.

      Date: 12/16/2022

      Ive been a customer on ******************** for months now and usually every time I win and withdraw funds its in my account in up to 48 hours. Last week I finally got a jackpot after losing idk how much ! 48 hours later when my funds withdrawal request was approved they sent an email stating the withdrawal was unsuccessful then immediately suspended my account! Why with no reason at all there are and can not be anything possibly wrong Ive had the same account since I signed **. Cant log in and the virtual agent seems to say the same thing every time I have contacted them . I just want my money then Im done with this online stuff

    • Steven D

      Date: 12/11/2022

      I won a small bet of $64 in winnings. Im having issues withdrawing the money from the account. My account is now frozen . Ive been in contact with costumer support on many occasions. Only to be told I will be contacted with a resolution shortly. I have not been contacted once. This has been going on for weeks now. They dont make an attempt and I keep getting the same response. Ive actually been robbed by this company. Thankfully only a small amount. Do not place bets with FanDuel

    • Trey R

      Date: 12/09/2022

      Got locked out of account. I’ve emailed pictures of me, I’ve spoken numerous times with representatives. At this point they are just holding my money hostage… DO NOT USE!!! ***** ***** has been WAYYY better for me

    • Jordan W

      Date: 12/03/2022

      Fanduel is misleading customers with false real time info I placed a bet tonight on a player to go for a certain amount of points and he did then after the game they took the points away and claimed they arent responsible for false info on their website cause they use 3rd party apps they are scam artist if they put the wrong odds on the app and u hit they wouldnt want to pay you out but theyll take your money with no problem based on false bets they need to be put out of business

    • Kevin M

      Date: 11/28/2022

      First my account gets locked because someone was trying to hack it. I chatted with someone and they u locked it but it happened again. Now FanDuel suspended my account and said they don’t know when they’ll give me an answer as to WHY. There’s still money in my account and I’ve sent numerous emails to the support email and no one has responded. I’ve gone to the ******* page and there are many others going to the same thing.

    • KH

      Date: 11/25/2022

      FanDuel offers promotions and then doesnt pay out after accepting the initial deposit. Blames it on location showing a different state when they can clearly see where the deposits were made and bets were placed. They owe $75x2 for thanksgiving promo. Told me yesterday that it would be processed. Then tell me today it wont be without making another deposit in a different state and ends chat without trying to explain why my locations shows incorrect.

    • Canaan O

      Date: 11/19/2022

      poor customer service. Very ridiculous takes weeks just for a real person to reply not just a bot.

    • Eyvonne S

      Date: 11/15/2022

      They tried to say I owed them money when of course I can only play if I deposit my own money from my bank account they really tried to get me until I mentioned my lawyer after that I never recieved another peice of mail or anything from them which they knew I didn't owe them a dime. Be careful with this casino app they will try and scam you if you let them I wouldn't recommend them to anybody.

    • Charles R

      Date: 11/14/2022

      Trouble depositing tactical issues on site where it logs you out and then glitches which cause missing out on betting opportunities sometimes it takes a minute to get the location finder to work customer service is a joke

    FanDuel Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.