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Business Profile

Online Publications

World Biographical Encyclopedia

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 69 total complaints in the last 3 years.
  • 8 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/06/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    After recently doing an online internet search I discovered that Prabook.org had a profile that was displaying information which included my birthday, parents, etc.. This profile has what appears to be a locked account icon. I did not authorized any of this information to be disclosed. I did not authorize anyone to disclose this information on my behalf. I have requested that this information be removed immediately by ******************* and have not received any contact. This must be remedied.

    Business Response

    Date: 03/11/2023

    The requested information *************************************************************************** been removed.

  • Initial Complaint

    Date:03/06/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 12, 2022, I discovered ************World Biographical Encyclopedia was making personal information supposedly about me available on the internet. This includes private information that can be used (and may have been used) to enable identity theft.That day I sent an email message to ********************' instructing them to remove all my personal information from their sites. I received no response and as of today my listing and personal information is still being shared on ************

    Business Response

    Date: 03/11/2023

    The requested information ********************************************************************* been removed.

    Customer Answer

    Date: 03/20/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.



    ************World Biographical Encyclopedia appears to have removed my personal information as requested.

    Thank you.



    Sincerely,

    *****************



     


  • Initial Complaint

    Date:03/03/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I googled my name and ******* came up first with all biografical information that I neither gave permission nor am comfortable having on display for everybody, including hackers. Please remove my profile from your site!!!

    Business Response

    Date: 03/11/2023

    The requested information **************************************************************** been removed.
    Prabook team has also requested Search providers to delete cashed URLs in Search results. 
    Please note that this process depends on Search providers and may take some time.

    Customer Answer

    Date: 03/14/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ***********************



     

  • Initial Complaint

    Date:02/27/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******* listed many personal details about me online.date /place of birth, parents, siblings/ spouse/ children. They also listed every university I attended, place of employment, phone number, etc. I am NOT a social media user and value my privacy. I want them to remove their listing. Its very irresponsible to print such information and could be dangerous, as well. Please help to resolve this problem. Thank you!

    Business Response

    Date: 03/11/2023

    The requested information ************************************************************************* been removed.

    Customer Answer

    Date: 03/15/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    [Your Answer Here]

    Hello,

    My full name, birthdate, and colleges / years attended all appear when my name is googled.  Too much information provided.  Yes, the link that was attached has been removed but the original site is still there.  Please tell Prabook that I want everything attached to my name removed.

    Thank you,
    *********;

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    *****************************




     

    Business Response

    Date: 03/29/2023

    Prabook team has requested Search providers to delete cashed URLs in Search results. 
    Please note that this process depends on Search providers and may take some time.

  • Initial Complaint

    Date:02/14/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This website exposes my personal information, including my alleged date of birth. I did not give permission for this and I would like ALL of my information removed IMMEDIATELY.

    Business Response

    Date: 02/15/2023

    The requested information ****************************************************************** been removed.

  • Initial Complaint

    Date:02/13/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear BBB,I am writing to request your assistance in having *********** remove my personal information and profile from their website. The website (*************************************************************) has published personal information about me that I did not provide them with, nor did I give them permission to use it on their company website.I have contacted *********** by email and requested that they remove my personal information from their website immediately, as it not only violates my right to privacy but also provides enough information for criminals to potentially steal my identity. However, I have not received a reply from them, and they have not taken any action to remove my information from their website.Therefore, I am requesting your assistance in having *********** delete the page on their website that includes my personal information. I appreciate any help or guidance that you can offer me in this matter.Thank you for your attention to this request.Sincerely,************************************

    Business Response

    Date: 02/15/2023

    The requested information ********************************************************************* been removed.

  • Initial Complaint

    Date:02/10/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On February 9, 2023 I used the search engine ****** to search my name. I was extremely dismayed to see my name ******************************** and personal information such as date & place of my birth, places of employment past & present, the date of my marriage and my spouses name, and the name of my child amongst other things. I never signed into this sight nor did I authorize anyone to put this information together and publish it online here. This was done without my knowledge and my permission. I am very concerned about identity theft as I work for ***************** Government at a military installation. Having this information published can put me and my family ********. The profile must be taken down immediately as well as the search engines listings removed. asap. I seek the right to be forgotten under all applicable state privacy laws. I seek confirmation that this is done.

    Business Response

    Date: 02/15/2023

    The requested information *********************************************************************** been removed.

    Prabook team has also requested Search providers to delete cashed URLs in Search results. Please note that this process depends on Search providers and may take some time.

  • Initial Complaint

    Date:02/09/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has posted personal information about me on the internet without my consent to include date of birth and place of birth. This is information criminals can use to steal my identify. I would like me account deleted and this information removed from their website.

    Business Response

    Date: 02/15/2023

    The requested information *************************************************************** been removed.

    Customer Answer

    Date: 02/15/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    *******************



     

  • Initial Complaint

    Date:02/08/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I discovered the unauthorized use and public posting of my personal information on the PRABOOK site. Despite my numerous requests to delete my profile, the information is still posted on their site.

    Business Response

    Date: 02/15/2023

    The requested information *********************************************************************** been removed.

    Customer Answer

    Date: 02/15/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    While they have removed the text you will see if you click on the link, the link still exists showing my information.  I have requested that they remove all information pertaining to me including the link! 

     

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    *****************************




     

    Business Response

    Date: 05/05/2023

    The requested information ************************************************************** has been removed.

    Customer Answer

    Date: 05/05/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    *****************************



     

  • Initial Complaint

    Date:02/06/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Prabook.com is showing my DATE OF BIRTH, birthplace, and other sensitive and personally identifiable information without my consent. I have asked them to remove this information, but received no response. I also tried to "register" so I could remove this information (as they suggest on the website) but it did not work. This is not a responsible or credible business. I want my "profile" removed from their website and any affiliated websites.

    Business Response

    Date: 02/07/2023

    The requested information *********************************************************************** been removed.

    Customer Answer

    Date: 02/12/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because: 

     

    Search results still surface a Prabook result showing my name and date of birth prominently -- see attached screenshot of sample search. If my "account info" on Prabook has actually been entirely removed, my date of birth should not display.

     





     

    Business Response

    Date: 02/15/2023

    The information is no longer available on Prabook (**************************************************************).

    Prabook team has requested Search providers to delete cashed URLs in Search results. 
    Please note that this process depends on Search providers and may take some time.

    Customer Answer

    Date: 02/20/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    *****************



     

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