Reviews
This profile includes reviews for Adore Me, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 678 Customer Reviews
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Review fromAna L
Date: 01/01/2024
5 starsAna L
Date: 01/01/2024
I love the lingerie and pajama nice quality, excellent designs, beautiful colors and great service
Adore Me, Inc.
Date: 01/17/2024
Thanks for reviewing us, ***.
We're happy to hear that you're enjoying your picks and the service you received.
Hope you love your next order even more!
Kind regards,
Adore MeReview fromEmily S
Date: 12/20/2023
1 starEmily S
Date: 12/20/2023
I absolutely loved this service at first. In November, they charged me about $192 out of nowhere. It overdrafted my bank account and made me late paying my car note. I contacted customer service and was told it was because they didnt receive my July return. When they looked into it, they confirmed I sent the box back, they didnt receive it in time due to no fault of my own, and they refunded my money. I was bothered that they didnt care about my overdraft and late fees because of the charge, but I didnt say anything. In December, the same exact thing happened again with my August box. This time, I pressed them about paying my fees incurred because of the accidental charge. It once again emptied and overdrafted my bank account, this time the weekend before Christmas. I contacted customer service over the span of several days. They refused to do anything. I understood they couldnt refund fees that were paid to my bank and billing, but they didnt offer a coupon or any form of reparation for their mistakes. I do not trust them with my money at all. I mailed back my final box and will follow up with them in a few days to get it in writing that they saw I shipped it back. A very shady and untrustworthy company and the worst customer service Ive ever encountered.Adore Me, Inc.
Date: 01/17/2024
Hi *****,
Thank you for reviewing us.
Sorry to see this happened, especially before the holidays.
Your overall experience with your return is the sort of experience that we're now working to prevent as much as we can. We apologize for the issue with your return.
If you still need help with anything regarding your purchases with us, please reach out to our ************* team.
Kind regards,
Adore MeReview fromMeron S
Date: 12/19/2023
1 starMeron S
Date: 12/19/2023
Below is my email to their ****** *********** "Dear Adore Me-Your company has horrible business practices, which I am sure you are not surprised about. You decide to reach out to me after 5 whole years regarding an outstanding balance. What sense does this make? Clearly common sense is not common. I contacted customer service to one, make sure this was not a scam email and two, to figure out what this charge is for. I was told I never returned items and therefore was being charged. I asked for pictures of said items. I stated I recognized the pants and I kept those, yes. However the two bra/pantie sets, I did not keep them and had sent those in. I even have an email requesting a return label and stated why I did not like the two bra/pantie sets. Since receiving this email, I have contacted customer service several times. And each time via phone and email I was told someone would look into my account and get back to me within 1-2 business days. I clearly have a deadline of Dec. 21, **** before Adore Me decides to attack me. Not one person via phone or email has the decency to contact me back regarding my account and my concerns. Now, after 5 years, I am asked to pay over a $100 or my credit will be negatively impacted and even threatening me with legal action. I am not the type to have any unpaid bills. To contact me after 5 years for this bogus charge is despicable and beyond irresponsible on your behalf. I saw all the legal battles Adore Me has lost and I'm sure this push to receive payment on this bogus charge is a deceitful and dirty way for Adore Me to somehow recoup funds due to lost legal battles. Adore Me, your company practices are highly reckless, untrustworthy and negligent. I will report this to the Better Business Bureau and will never have anything positives to share regarding your company. I do not appreciate being gaslighted, attacked and taken advantage period and especially right before the Holidays."JUST AVOID ADORE ME AT ALL COSTS!Adore Me, Inc.
Date: 01/17/2024
Thank you for taking the time to share this, Meron.
Sorry to see that there was some back & forth regarding the return in question.
It looks like this matter was settled in the meantime.
If you still need help with this or anything else - our ************* team is happy to help!
Kind regards,
Adore MeReview fromErin S
Date: 12/19/2023
5 starsErin S
Date: 12/19/2023
The product came quickly and I am very pleased with the quality!Adore Me, Inc.
Date: 12/31/2023
Hi ****,
Thank you for your feedback.
We're happy to hear that you're pleased with your purchase!
We hope to impress you even more with your next one!
Kind regards,
Adore MeReview fromRaven W
Date: 12/11/2023
1 starRaven W
Date: 12/11/2023
TWICE I've attempted their elite box and neither time has it been delivered, I reached out to their customer service to inform them of this via email which I've kept detailed record of and they completely ignored this and began charging my card nearly $300 so again I emailed them stating that I felt like i was being scammed because this is now the second time this has happened and I'm not interested in doing ANY business with them and again, no help and they continue trying to charge my card so my bank flagged it and sent me a new card. I NEVER gave this new card number nor any of my routing information to adore me yet here we are with them attempting to charge my bank account daily which is continuing to be blocked by my bank as fraud but now not only have I endlessly reached out to them, they've illegally obtained my direct routing information, continue to try to charge me and are now threatening to take me to court and report to credit bureaus WHEN IVE NEVER GIVEN THEM MY SOCIAL SECURITY NUMBER. I've exhausted all my options in trying to work with then and they're obviously doing so crazy things if they're able to obtain information that was never given to them. This place needs shut down.Adore Me, Inc.
Date: 12/31/2023
Thank you for sharing this, Raven.
So sorry for all the back & forth here.
We were able to see what happened and fix things for you. We've sent an email with all needed details.
If you need help with anything else, you're welcome to reply to that email so we can assist you ASAP.
Kind regards,
Adore MeReview fromJennifer H
Date: 12/11/2023
1 starJennifer H
Date: 12/11/2023
I was a loyal customer that bought things from every shipment. Then the company started to charge me for items I returned . I would call customer service and they would take care of it. Then after three months in a row of this happening I cancelled my account. Four months later I got a $40 bill for a 1 day late return after four months and after I canceled my account. I called them and they held me in the line for 30 minutes and said that they were trying to credit me but they had to read the notes and talk to people. This has soured me on the whole concept of this type of business and since this time I have severed all business with stitch fox and wantable because of how bad this has been and I dont want other similar experiences to be the same. So I would much perfect to go to the store and try on my clothes rather that be charged for things I didnt buy or if I am one day late getting charged $40. It a bad business model.Adore Me, Inc.
Date: 12/31/2023
Hi ********,
Thank you for taking the time to share your feedback.
We're sorry to see that your shopping experience isn't a great one anymore.
We take every experience as a learning opportunity and we'll continue working to further improve so if you'll ever give us another chance, we'll definitely do our best to offer you a better experience.
Kind regards,
Adore MeReview fromHunter P
Date: 12/11/2023
5 starsHunter P
Date: 12/11/2023
Always an easy purchase and always pleased with the results. Very nice job.Adore Me, Inc.
Date: 12/31/2023
Thank you for reviewing us, Hunter.
Our goal is to make sure that you stay a happy customer.
Kind regards,
Adore MeReview fromJoleen C
Date: 12/11/2023
4 starsJoleen C
Date: 12/11/2023
Style, proce, selection all great. Lovd the automatimonthly reminders. Sometimes shipping delayed.Adore Me, Inc.
Date: 12/21/2023
Hi ******,
Thank you for your review.
Sorry to hear that a shipping delay has dimmed your otherwise great experience with us.
We're here to help! Please email our ************* team at ******************************* and our teammates there will help you ASAP.
Kind regards,
Adore MeReview fromSeve K
Date: 12/10/2023
1 starSeve K
Date: 12/10/2023
VIP membership is a scam. Whole company might be a scam. How can they still do this since all the court settlements and fines they have had to pay. Buyer beware of all the fake 5 star reviews company has paid for. Please avoid and keep your self safe.Adore Me, Inc.
Date: 12/21/2023
Thank you for your feedback, Seve.
It looks like your VIP experience isn't a great one and that's definitely not what we want for you.
Please email our ************* team at ******************************* as our teammates there will be happy to clarify anything that might've happened and help you ASAP.
Kind regards,
Adore MeReview fromJeffrey W
Date: 12/08/2023
5 starsJeffrey W
Date: 12/08/2023
I am very satisfied in the quality of your lingerie, bras and *******. My wife looks great in them !!!Adore Me, Inc.
Date: 12/21/2023
We're happy to hear that, *******!
We hope you'll be impressed even more by your next purchases.
Thanks for shopping with us.
Kind regards,
Adore Me
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