Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

Adore Me, Inc.

Reviews

This profile includes reviews for Adore Me, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Adore Me, Inc. has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.18/5 stars

    Average of 678 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJamie B

      Date: 10/30/2023

      2 stars

      Jamie B

      Date: 10/30/2023

      Always getting repeats, never anything exciting. Im underwhelmed by the selections I receive.

      Adore Me, Inc.

      Date: 11/13/2023

      Hi *****, 

      Thank you for taking the time to review us. 

      Sorry to hear that the selections you receive lack variety. 

      We'd love to see what we can do about this. Please reach out to our ************* team at ******************************* and our teammates will be happy to see how they can help. 

      Kind regards,

      Adore Me

    • Review fromHareena K

      Date: 10/30/2023

      2 stars

      Hareena K

      Date: 10/30/2023

      Ehh. I'm not ****** impressed. Good lounge sets,however I wish I could oder different sizes for the tops and bottoms. The bras and ******* are underwhelming. The materials used are not the best and it rips. If your wear it throughout the day it becomes itchy and uncomfortable.

      Adore Me, Inc.

      Date: 11/13/2023

      Sorry to hear that you didn't have a great experience with your purchases, *******. 

      We thank you for your feedback and we hope to offer more sizing & fabrics options in the future. 

      If any of your bra & ***** sets from a recent order has deteriorated, please reach out to our ************* team at ******************************* as we'd love to see how we can help with that. 

      Kind regards,

      Adore Me

    • Review fromMarissa F

      Date: 10/29/2023

      2 stars

      Marissa F

      Date: 10/29/2023

      I didn't realize that I ordered items that were a final sale. So I can't return them if they don't fit. I don't like that policy.

      Adore Me, Inc.

      Date: 11/13/2023

      Hi *******, 

      Thanks for reviewing us. 

      Sorry to see that you're having trouble returning your items. 

      If you weren't assisted already, please reach out to our ************* team at ******************************* as we allow exchanges, but not returns for a refund, for most of our final sale items. 

      Kind regards,

      Adore Me

    • Review fromHeather E

      Date: 10/29/2023

      4 stars

      Heather E

      Date: 10/29/2023

      So far the service hasnt been bad. Though I have updated my preferences and have reviewed some of the same items. It appears from my first box to my second the company now is part of Victoria ******** Cost wise it is still less for a set than most stores. Its convenient especially when you have changed sizes dramatically.

      Adore Me, Inc.

      Date: 11/13/2023

      Hi *******, 

      Thank you for your feedback. 

      We'll push to follow your preferences more accurately moving forward when putting together your boxes. Our goal is to make sure that you're an all-around happy customer. 

      Kind regards,

      Adore Me

    • Review fromShannon Z

      Date: 10/28/2023

      1 star

      Shannon Z

      Date: 10/28/2023

      I would never recommend that anyone ever buy from adore me. The are a fraudulent company. At first I was happy with the company and then noticed they started charging me random amounts without any warning. These amounts were more than $200 each time and did not coordinate with any purchases i had made. They also never emailed or contacted me in any way to explain the charges. Each time I have explained the issue with them and they make up an excuse. One time they said oh it looks like a box you returned never made it back to the warehouse so they submitted a charge to me for items not received but i can tell in our system that we did actually receive it all back so i will refund you the price. There are a couple problems with that. The price charge to me does not even coordinate to the price i would have been charged if i did not return the items. Also, the items they are referring to were returned back in Aprilit is now October. I received confirmation back in April that it was returned. If this happens one more time, i will pursue a suit against this company.

      Adore Me, Inc.

      Date: 11/13/2023

      Hi *******, 

      Thank you for sharing this. 

      That's definitely not the type of experience we want you to have with us so that's why we'll do our best to avoid such situations. 

      If you still need help with any of your boxes, please reach out to our ************* team so we can assist you ASAP. 

      Kind regards,

      Adore Me

    • Review fromBridget T

      Date: 10/27/2023

      4 stars

      Bridget T

      Date: 10/27/2023

      I like the products but the prices are a bit steep. I dont feel like Im getting a deal when I purchase from adore me at all

      Adore Me, Inc.

      Date: 11/13/2023

      Thank you for reviewing us, *************** 

      We're always trying out different offers so that's why we hope that you'll find better deals moving forward. 

      Our goal is to make sure that you like everything about us. 

      Kind regards,

      Adore Me

    • Review fromSebastian R

      Date: 10/26/2023

      2 stars

      Sebastian R

      Date: 10/26/2023

      My shipment was delayed by almost two weeks and they didnt do anything to rectify the situation when I reached out to them. Very poor customer service. And its rare now that they come out with a unique or different design, everything looks the same.

      Adore Me, Inc.

      Date: 11/13/2023

      Hi *********, 

      Sorry to hear about your order's delay and sorry for not being able to speed up its delivery. 

      We hope to change this so we can offer more options if an order gets delayed, though our priority is to make sure orders get delivered on time. 

      Kind regards,

      Adore Me

    • Review fromPetra M

      Date: 10/24/2023

      5 stars

      Petra M

      Date: 10/24/2023

      Adore me has good customer service, excellent merchandise, reasonable prices

      Adore Me, Inc.

      Date: 11/13/2023

      Thanks for reviewing us, *********** 

      We're very happy to see that you're a happy customer. 

      We'll keep working to make sure you stay that way. 

      Kind regards,

      Adore Me

    • Review fromNikki T

      Date: 10/23/2023

      5 stars

      Nikki T

      Date: 10/23/2023

      The style and quality have been consistently amazing. I have not had to work with customer service.

      Adore Me, Inc.

      Date: 11/13/2023

      Hi *****, 

      Thank you for sharing this. 

      We're happy to hear that you love your purchases. We hope to impress you even more with your next ones. 

      Kind regards,

      Adore Me

    • Review fromJanine M

      Date: 10/23/2023

      5 stars

      Janine M

      Date: 10/23/2023

      I ordered 2 gift cards and a beautiful bodysuit recently from AdoreMe. The gift cards were sent within 30 minutes to my email and I received the bodysuit very quickly in the mail. Its absolutely lovely. The only thing I wish could have been different is the gift card denomination options. Only $50 or $100 is available.

      Adore Me, Inc.

      Date: 11/13/2023

      Thanks for reviewing us, ******. 

      So happy to see that you're pleased with your order. 

      We hope you'll get to enjoy more gift card options in the future. 

      Kind regards,

      Adore Me

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.