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Business Profile

Publishers Periodicals

Trusted Media Brands, Inc.

Headquarters

Reviews

This profile includes reviews for Trusted Media Brands, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Trusted Media Brands, Inc. has 12 locations, listed below.

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    Customer Review Ratings

    1.11/5 stars

    Average of 62 Customer Reviews

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    Review Details

    • Review fromSusan P

      Date: 09/27/2024

      1 star

      Susan P

      Date: 09/27/2024

      Last year, I cancelled my RDA*TMD book subscription and this year it suddenly got renewed again. There is a charge for $38.50 made on September 22, 2024 that I never authorized. I have it in writing from ********* in **************** that my account was cancelled on October 27, 2023. Yet here we are again! I tried to go on the site and cancel it myself but surprise, surprise, the web site does not work when you try to enter the reason you are contacting them. I want the charge removed from my credit card and I want my RDA*TMD account permanently closed and I never want to receive any books, magazines, or other offers from them ever again. I had fond memories of reading my grandparent's subscription of RD when I was a kid but now their business practices are just short of predatory. Remember that great series "I am ***** heart" or "I am ***** lungs"? I think the next one should be "I am Readers Digest's hand and I am taking money out of your wallet."

      Trusted Media Brands, Inc.

      Date: 09/27/2024

      We apologize for the inconvenience Ms. ******** has experienced. We have discontinued the book series. A refund will be processed as soon as possible. The book has been shipped. Ms. ******** may keep the book with our compliments.
    • Review fromGwendolyn D

      Date: 09/18/2024

      1 star

      Gwendolyn D

      Date: 09/18/2024

      I just got hit for $34.98 for Taste of Home subscription that I already paid $8 for. I wasn't aware of the fine print. Kinda of my own stupidity but this underhanded business practice is nothing I want to be associated with. I need to know how to cancel this NOW!! Shame on you for this grand scam!!

      Trusted Media Brands, Inc.

      Date: 09/19/2024

      Our records show two renewal charges for this email address. One for ************************* and one for *******************************. Refunds have been processed of both renewals.
    • Review fromTeresa B

      Date: 08/18/2024

      1 star

      Teresa B

      Date: 08/18/2024

      Readers Digest was once a good company- now they are terrible. My dad keeps getting books he didnt order and opens the box because it says, Free Gift Enclosed, only to discover a book he wont ever read and a bill for it! What a scam! What happened to this once reputable company?

      Trusted Media Brands, Inc.

      Date: 08/19/2024

      We apologize for any inconvenience regarding Reader's Digest Products.

      Please provide your father's information so we can respond.
    • Review fromGina F

      Date: 08/08/2024

      1 star

      Gina F

      Date: 08/08/2024

      Same as everyone else. What a scam. Receiving "free" books with an invoice for $32.97.

      Trusted Media Brands, Inc.

      Date: 08/23/2024

      ]. I would like to provide some information about the customers order and clear up any misunderstanding. We received an order for our Fiction Favorites book series on June 13, 2024.The offer stated "You'll automatically receive a new book in the series every 6-8 weeks that you'll be invoiced for at our then-current price, plus shipping and handling. You can cancel at any time by emailing **************** at ********************** or writing to us"The next book was shipped on August 1, 2024.We have cancelled billing and discontinued the book series.
    • Review fromMarion F

      Date: 07/11/2024

      1 star

      Marion F

      Date: 07/11/2024

      Received a bill from Penn Credit and it looks like its the biggest scam in the world. I too received a book with about 3 different books included in it. Didn't order it and donated it to a street library. I will not pay for something I did not order and no more dealing with Readers Digest for me in any way shape or form. ******

      Trusted Media Brands, Inc.

      Date: 08/06/2024

      Dear Mid-****** Dispute Services:I write in response to your letter dated August 5, 2024, regarding the complaint from *****************************. I would like to provide some information about the customers order and clear up any misunderstanding.On September 14, 2023, we received an order from the customer for a book in the Fiction Favorites book series. As stated in the offer, when ordering this book, the customer would automatically be enrolled to receive other books in the series with no obligation to buy, and the option of canceling membership at any time. We shipped the book on September 21, 2023.The next book was sent November 20, 2023.The next book was shipped January 16, 2024.We have discontinued the customers enrollment in the series and cancelled any unpaid invoices for this series. The customer *** keep the book(s) and should disregard any further invoices that *** be in process. I hope this helps clear up any misunderstanding. I apologize for any disappointment the customer *** have encountered with our company. Please contact us if we can be of further assistance. ********************* ***********************
    • Review fromLisa H

      Date: 06/25/2024

      1 star

      Lisa H

      Date: 06/25/2024

      Absolute scam! Do not go near Readers Digest company. Ive canceled my subscription and will never gift subscriptions again.Out of the blue I get a collection notice for a book Ive NEVER received, did not order and NEVER gotten an invoice. Just a random collection notice that *** spent hours trying to untangle. STAY AWAY from Readers Digest!

      Trusted Media Brands, Inc.

      Date: 06/26/2024

      Thank you for contacting Trusted Media Brands. We apologize for any inconvenience ***************** has experienced. We have cancelled the balance due for the Fiction Favorites Book Series, and we have discontinued the series so that no future books will be mailed.
    • Review fromChad L

      Date: 06/21/2024

      1 star

      Chad L

      Date: 06/21/2024

      I had the exact same experience as ************** I didn't order the books. I am not paying for them!************** wrote,"I received what I thought was from Reader's Digest a free book. Now I have received a book which I am being billed for $34.95! I didn't like the free paperback I got. I didn't order and I don't want. I was looking to see if this was set up like a book club where you keep getting books. I didn't see any indication of this. I contacted them by email just now but I let them know I will not be keeping nor paying for the book."

      Trusted Media Brands, Inc.

      Date: 06/24/2024

      Thank you for contacting Trusted Media Brands. We have cancelled the balance due for the Book Series, and we have discontinued the series so that no future books will be mailed.
    • Review fromTrudy K

      Date: 05/01/2024

      1 star

      Trudy K

      Date: 05/01/2024

      I received what I thought was from Reader's Digest a free book. Now I have received a book which I am being billed for $34.95! I didn't like the free paperback I got. I didn't order and I don't want. I was looking to see if this was set up like a book club where you keep getting books. I didn't see any indication of this. I contacted them by email just now but I let them know I will not be keeping nor paying for the book.

      Trusted Media Brands, Inc.

      Date: 05/02/2024

      Thank you for contacting Trusted Media Brands. We have cancelled the balance due for the Fiction Favorites Book Series, and we have discontinued the series so that no future books will be mailed.
    • Review fromnicole j

      Date: 04/29/2024

      1 star

      nicole j

      Date: 04/29/2024

      A year ago I requested a subscription for a magazine called ************ ************ was discontinued several months into my subscription. Then, without requesting it or giving permission to charge my credit card, I started getting reader's digest in the mail. I NEVER wanted this magazine. IT IS A SCAM!!! I contacted TMB the first time and they refunded two charges from the subscription. I thought it was all over and taken care of. Then several months later, I got another reader's digest in the mail. I contacted TMB several times via email and explained the situation. The reply was exactly the same, no matter what I said. They are billing me for a new subscription! I let them know I contacted my credit card company and instructed them not to accept any additional charges from reader's digest. I told TMB this news, and they responded that they were working out my credit info to bill me for another subscription. Do not purchase magazines from this company. I have actually now cancelled my credit card.

      Trusted Media Brands, Inc.

      Date: 05/01/2024

      A full refund was processed on March 4, 2024. In addition, we have removed *************************** from our promotional list. The May 2024 issue will be the last issue *************************** will receive.
    • Review fromLou S

      Date: 04/25/2024

      5 stars

      Lou S

      Date: 04/25/2024

      I have been gifting BIRDS AND BLOOMS to my parents for years. Every year they give me a discount to renew. It's a gorgeous magazine but I think it only gets sent quarterly. Once upon a time it was monthly (20 years ago) then it went to 6 issues - but I'm pretty sure its only 3 or 4 issues per year. They are about 3.50 /issue and worth it. It would be $10 or $12 at the checkout line.

      Trusted Media Brands, Inc.

      Date: 04/26/2024

      Thank you for your feedback regarding ********************* note ************** is published seven times per year.

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