Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Publishers

LexisNexis

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Publishers.

Reviews

This profile includes reviews for LexisNexis's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LexisNexis has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.03/5 stars

    Average of 99 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAdelbert W

      Date: 01/25/2025

      1 star
      LexisNexis reported my accident twice, only a year apart, making it look like I had two accidents in the past two years. Now, my insurance company has almost doubled my rates! I also applied for a loan recently and was denied credit because, even though I have a good credit rating from the three credit bureaus, Lexis Nexis had me in the mid 500's. Totally bogus redundant service that is not needed!
    • Review fromFahim F

      Date: 12/02/2024

      1 star
      ********* company, currently making me run through the hoops for a birth certificate that will never come and I am out almost $100 for "expedited processing". 10 days later my order shows cancelled. After spending 6 hours on hold, they told me the signature did not match. The document was signed by the same person so I am not sure how they come to that conclusion. I have no birth certificate and am out my money also. Not giving up on these scammers just yet.
    • Review fromMichelle D

      Date: 11/06/2024

      1 star
      In obtaining auto insurance quotes for a new vehicle, my insurance ran a DB360 through Lexis and it returned a Speeding Citation on 6/28/2023 in the **************************, State of ****. I then pulled my Utah DLD Driver License Record and confirmed that I have no citations/arrests/department ********** i searched all Utah Court records for my name and date of birth, and the search found no speeding ticket citations in any Utah Court of any jurisdiction. I then did a search in Ground County Justice Court, State of **** for the date of the citation and it returns a person with the same first and middle name as me, however, the last name is spelled differently by 1 letter and the date of birth is a different month, date and year by ten years. However, Lexis has associated in their database that the citation was issued to me and now they will take up to 30 days to correct their error!!! Unacceptable!Their information is unreliable and inaccurate. I suggest insurance companies utilize ******* instead of Lexis Nexis as their information is erroneous, incorrect, unconfirmed and inaccurate.
    • Review fromEmily L

      Date: 10/30/2024

      1 star
      I have had a terrible experience dealing with LexisNexis and their support staff. They are insisting on charging me for a service that I have never used. Despite several emails, they refuse to cancel my account. I would not recommend their products to anyone.
    • Review fromJanice B

      Date: 10/28/2024

      1 star
      They gave a false report given to my car insurance company, causing a higher premium. I can't even get a copy of report. I requested it 6 times. I have uploaded proof of identity with no help. I had to sit on hold 50 minutes before I could talk to a person and they didn't help at all.
    • Review fromMIchelle S

      Date: 10/28/2024

      1 star
      I am insured with ********** ********************* The insurance company is fantastic. However, based upon the Fair Credit Reporting Act and Consumer Credit Reporting Act of 1996, my insurance score was impacted (which is not a credit score as they claim). These are the following reasons: # of accounts that have been established (which is minimal), # of open accounts with high % of balance to credit limit (which is untrue), # of open installment bank accounts (when I only have a checking and savings), and insufficient information on department store accounts (well, I don't shop and don't have department store accounts). ********************** is providing information that is inaccurate and illegal while committing fraud on consumers by making profits. It is unbelievable how there is no oversight into agencies like this while the consumer suffers.
    • Review fromTammy W

      Date: 10/27/2024

      1 star
      This company ruins lives. I'm a single grandma, raising my 13 year old grandson. This company that apparently all the auto insurance companies use, has made it where I can't even get car insurance for less than $800. I have requested copies of the report they are giving people and have yet to receive anything except for a letter stating that they "cannot confirm my identity" Well then how the h*** can every ***************** out there seem to give you enough information to confirm my identity. This is wrong and she begins the law..
    • Review fromKevin W

      Date: 10/01/2024

      1 star
      I tried to add my wife to my insurance (progressive). They denied it because it says she has an accident reported by lexisnexis. She wasnt in an accident. So now progressive wants to raise my insurance price because she has to be listed under my policy. She cant get coverage because of the fake accident!! Im gonna lose money over a fake accident.
    • Review fromThomas F

      Date: 09/25/2024

      1 star
      Extortionists, nothing more. They stalk you and demand your social security number to stop. It's been weeks now trying to get them to stop.
    • Review fromJohn W

      Date: 09/23/2024

      1 star
      This scam company is now cold calling doctor's offices to grift money from them. AVOID

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.