Reviews

This profile includes reviews for LexisNexis's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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LexisNexis has 17 locations, listed below.

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  LexisNexis

  230 Park Ave Fl 7 New York, NY 10169-0935

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  LexisNexis

  118 W 20th St New York, NY 10011-3627

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  LexisNexis Risk Solutions

  PO Box 105292 Atlanta, GA 30348-5292

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  LexisNexis Risk Solutions

  1000 Alderman Dr Alpharetta, GA 30005-4101

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  LexisNexis Risk Solutions

  6930 York Pl Alpharetta, GA 30040-7349

Review Details

• Review fromBrendan M

  Date: 08/15/2023

  1 star
  I've attempting to retrieve a Consumer Report for 3 months now. The first time, they never processed the request. The second time they sent a link to our documents, except the link didn't work nor contain documents. The third time, they sent us a report missing critical information that we specifically requested. The most egregious component of this entire process is that we are fundamentally unable to access information that is critical to our financial well-being, and the support/resources available to us are minimal and pedestrian. I find it to be particularly concerning that every review on this page is extremely poor. Do better. It's an absolute failure to the American People that the "Better Business Bureau" is in and of itself a poor organization that fails to take action when people need it most.

• Review fromJustin H

  Date: 08/11/2023

  1 star
  Seven years ago I got into an accident while I was asleep in my house. Also known as a high and run run driver being chased by the police crashed through my fence and hit my vehicle. The police and my insurance company said there's no reason to worry because this person is going to be charged for all of the damage and it's called sub rogation and he is being charged so I shouldn't have to Worry about anything. Perfect. The next 6 uears were fine****Fast forward 6 and a 1/2 years. I moved to ******* and all of a sudden they say i'm being charged. This company is shady from the beginning. I understand that they're in place for a reason. Because i surance companies need to have a place to be able to call and check things. Yet, you pick a company with a D- rating? But as an ex insurance agent and as an x claims agent, I can promise you that there is no way that this is an Accident. They are charging everybody with what's called blanket coverage. Meaning they're throwing a blanket over everyone. And anyone that tries to run through their company in order to receive this report that gets you cheaper insurance. In order to get somebody on the phone, you have to have them call you back. It took them nine days to call me back. Then once they did call me back. They knew nothing about me or my claim whatsoever. They said, oh, we just need a copy of your driver's license to be uploaded to our website, and then we will do an investigation. I told them that there was no need for an investigation because the police already Did one. And yet here we are. Welcome to the machine people. This is the future of this country. If you don't say something every time a dollar transfers anywhere, you're going to lose ten cents. Btw...it takes them 30 days to get back to you. Why? What job allows their employees to wait 30 days to help? A shady one****

• Review fromRobert F K

  Date: 07/26/2023

  1 star
  Cannot access website for info even after filling out all the forms and receiving website address and PIN number. Told PIN number which they provided to me was not valid. Lists on their site if problems call number to speak to representative. No human on line just repeat of contact via their website then phone hangs up.Seems like they do not answer to anyone or government oversite ************ info to use as a clearing house for insurance agencys

• Review fromJohn Philip E

  Date: 07/05/2023

  1 star
  Poor customer service! Phone never available always in voice mail. You guys should close down such a crappy company can't even defend my report because no one is available to even help. TRASH

• Review fromTony L

  Date: 06/20/2023

  1 star
  Received a letter with an initial pin number, so we can view our online report. Went to the website and entered the pin number which did not work. Called the number on the report and it kept referring to the website for help. These folks are a joke.

• Review fromNesa C

  Date: 06/15/2023

  1 star
  This company is providing inaccurate information to your insurance company and causes your rates to sky rocket! The number they provide does not go to a live person and you have to submit information through their website and it says *****hr for a response but you dont even get a response and insurance company will not change anything even if you have proof from the *** and court regarding your driving record. This should be done away with or at least make changes to ensure folks can update their records accurately.

• Review fromRon B

  Date: 06/15/2023

  1 star
  Incompetent, Unreliable, inaccessible, IDIOTS . . . A 10 year old could do a Better Job !!!

• Review fromBobs B

  Date: 05/31/2023

  1 star
  What an amazing scam. They reported a fictional car accident to my insurance.

• Review fromRemy L

  Date: 05/31/2023

  1 star
  This is by far the worst company I have ever dealt with in my entire life. They have so much incorrect information on me it's ridiculous. Several reports have me listed as a male instead of female. Some reports have me born in the year previous to mine, some have incorrect names. they have incorrectly been reporting to insurance companies and I filed a dispute only for them to come back and say that what they have on file is correct and that it is listed as a "not at fault" accident meanwhile they are reporting to insurance companies that it WAS an at fault accident. I have been paying increased premiums for 3-years because of misinformation. Then I went to obtain another copy of my report because I did not realize you can only access the report ONCE, and they took two weeks to send me a letter saying they cannot process my request because the request came across as "fraudulent" and that my information did not match their information. I even used identifying factors like SSN and they are telling me they now have no record of that? Not only is this company delivering false information, they are withholding information. Seriously considering a lawyer.

• Review fromMegan J

  Date: 04/17/2023

  1 star
  AWFUL! SHOULD BE SERVED WITH A CEASE AND DESIST ORDER.