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Business Profile

Publishers

LexisNexis

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for LexisNexis's headquarters and its corporate-owned locations. To view all corporate locations, see

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LexisNexis has 17 locations, listed below.

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    Customer Review Ratings

    1.03

    Average of 99 Customer Reviews

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    Review Details

    • Tabbatha R

      Date: 10/10/2023

      ZERO Stars!! Just like EVERYBODY here LexisNexis is reporting FALSE information to our ****************** My husband was dropped from our insurance because of this! We sent them documents proving they're wrong & they denied us & gave us a run around phone number! We are also reporting them to the **** They should NOT be allowed to stay in business!!!!

    • Lee M

      Date: 10/10/2023

      It's pointless to file a complaint here. BBB does nothing. I have the same issue with all the reviews on here. From wrong information to receiving a letter with a URL that has a password that doesn't work. My car insurance has gone up $300 due to misinformation from LexisNexis. It's illegal for them to continue to do what they are doing. I have started a complaint with the ************************************ (CFPB). This is a federal agency. My advice for anyone that has an issue with this company is to file a complaint there instead. ******************************************

    • Harriett S

      Date: 10/07/2023

      This company has incorrect information in their data bank regarding my credit, driver's record, auto insurance, which caused me to get a letter of declination from an insurance carrier that I rejected weeks ago due to an astronomical quotation of premiums. LexisNexis said I had previous lapses in coverages, liability coverage limits, duration of prior liability coverage, type of prior carrier or a lack of prior liability insurance coverage. Lies.... All of this.

    • Martha A

      Date: 10/05/2023

      A class action law suit needs to be filed against Lexus Nexus for reporting false and inaccurate information. My son was hit by a woman who took a red light and according to our attorney had a history of taking red lights. Lexus Nexus is reporting that he was at fault and now the insurance companies are increasing his premium.

    • Tim G

      Date: 09/26/2023

      This company falsely listed my social security # as deceased which has locked me out of other third party accounts and when I try to contact them they just copy/paste basic info of which NONE of it has to do with my situation.Is there a way to *** a company like this? With government records they should be help to higher standards as this has negatively affected my life and their customer service is terrible to help remedy their mistake...

    • Mike R

      Date: 09/16/2023

      This company does NOT do their homework and I have been screwed over time and time again by them. I am a jr. but they keep penalizing me for sr.'s misdoings in which I am not affiliated with the latter in any way. Great job of persecuting the wrong people!

    • Lynn N

      Date: 08/30/2023

      LexisNexis creates what's basically a credit report on our driving record. I wanted to dispute two entries on my report that said I filed claims when I did not. (I paid out of pocket for the auto work.) To get this fixed I had to fill out an online form, wait two weeks for a case to be opened and have a bogus report sent to me via snail mail which gave no real information. However, the letter said I could go online to pursue it further, but just within 30 days - which I did. I entered the *** they provided and no surprise, it didn't work. I was instructed to call or fill out another online form. So, back to **********. Obviously, they want to deter anyone disputing their claims, while in the meantime I am paying a higher insurance rate because all the insurance companies use LexisNexis to determine our insurance rates. Talk about feeling disempowered/stepped on as a consumer up against big industry. I'd say, 'don't use this company!' but alas, you don't have a choice. They are using you.

    • Roney C

      Date: 08/29/2023

      I am not their customer. They gave a report to ******************** that caused my rate to increase. I as of 7/14/23 have a credit score of 854. Since State Farm apparently uses credit as a reason to figure rates instead of perfect driving records for me and my wife. I believe that LexusNexus gave a fraudulent credit report on me.

    • MH B

      Date: 08/28/2023

      Tells me my address for the last ******************************* my DL number is unverified even though I've had it for 57 years. Zero stars!!Won't send me my credit report!Totally dishonest!

    • Kim Y

      Date: 08/17/2023

      I received the fair credit report from my insurance company. I don't agree with LexisNexis score so I've been trying to get hold of someone to clarify how they came up with the score. Unfortunately, it can only be requested by email or using their portals. I have one thing to say to them...DO YOUR RESEARCH THOROUGHLY; MOST PEOPLE are TRYING TO INCREASE THEIR CREDIT SCORE TO BETTER THEIR LIFE. It's not a JOKE! The companies whose hiring LexisNexis should not rely on their information without checking it for yourself once in a while for their accuracy. All the individual should opt-out of this company...I learned today.

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