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Business Profile

Security Consultant

Clear

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Consultant.

Reviews

This profile includes reviews for Clear's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Clear has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Clear

      65 E 55th St Fl 17 New York, NY 10022-3414

    • Clear

      85 10th Ave Fl 9 New York, NY 10011-4768

    Customer Review Ratings

    1.06

    Average of 191 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Dirk H

      Date: 04/18/2024

      Dirk H

      Date: 04/18/2024

      Slower than regular precheck line, perpetually understaffed and 1/3 of their kiosks is usually out of commission. Definitely dont recommend to pay for this but even if it comes free with your credit card it is not worth it.

      Clear

      Date: 03/12/2025

      Hello ****, 

      Thank you for leaving us a review!

      We truly regret to hear the type of experience you encountered in our lanes.  We are constantly focused on enhancing the overall member experience and apologize for falling short.

      If you have any additional concerns please contact our *************** Team by phone at 855-CLEARME *************) from Monday to Sunday, 9:00 AM to 8:00 PM Eastern Time, or email us at ***********************************************************************

    • Gayle G

      Date: 04/14/2024

      Gayle G

      Date: 04/14/2024

      Try to charge me for a free trial at ***. Buyers beware!!!

      Clear

      Date: 03/12/2025

      Hello *****!

      We would like to apologize for any confusion caused by team members at the airport. We are constantly focused on enhancing the overall member experience and apologize for falling short.

      You can reach our *********** Specialist team by calling 855-CLEARME *************) from Monday to Sunday, 9:00 AM to 8:00 PM Eastern Time, or email us at *******************************************

    • Mary H

      Date: 04/09/2024

      Mary H

      Date: 04/09/2024

      Like so many other comments here, CLEAR has fraudulently been charging me by first stating it was a "free trial" and then repeatedly charging me for a service I cancelled and have never ever used. Recently, they are now charging me $486 again, for a service I have never authorized to use and have never used.

      Clear

      Date: 03/12/2025

      Hi ****!

      Thank you for taking the time to leave us a review.

      We truly apologize to hear that your experience was not the best! This is not the experience we strive to provide our members. We are constantly focused on enhancing the overall member experience and apologize for falling short.

      If you have any additional concerns please contact our *************** Team by phone at 855-CLEARME *************) from Monday to Sunday, 9:00 AM to 8:00 PM Eastern Time, or email us at ***********************************************************************

    • Bhavesh N P

      Date: 04/07/2024

      Bhavesh N P

      Date: 04/07/2024

      This is the stupidest thing that I have paid for. The worst kind of business that airport authorities have approved to make money. I hate it hate it hate it.

      Clear

      Date: 03/12/2025

      Hello *******!


      Thank you for taking time to leave us a review. 


      We regret to hear you had a poor experience with us. We strive to create a quick and frictionless atmosphere for our members. 

      If you have any additional concerns please contact our *************** Team by phone at 855-CLEARME *************) from Monday to Sunday, 9:00 AM to 8:00 PM Eastern Time, or email us at ***********************************************************************

    • Todd G

      Date: 04/04/2024

      Todd G

      Date: 04/04/2024

      We stand and watch the regular boarders go through at double speed but caught in a line we cant get out. *********************

      Clear

      Date: 03/12/2025

      Hi ****!

      Thank you for leaving us a review!

      We truly regret to hear about your time in our Lanes. This is not the experience we strive to provide our members. We are constantly focused on enhancing the overall member experience and apologize for falling short. 

      You can reach our *********** Specialist team by calling 855-CLEARME *************) from Monday to Sunday, 9:00 AM to 8:00 PM Eastern Time, or email us at ***********************************************************************

    • Brad C

      Date: 03/25/2024

      Brad C

      Date: 03/25/2024

      More often than not, it adds stress and time to the process. Systems are finicky and some staff are rude. Actually had an aggressive employee take a threatening position with me in ***.

      Clear

      Date: 03/12/2025

      Hello ****!

      On behalf of the CLEAR Team, we deeply apologize for your experience. We truly thank you for bringing this to our attention. The poor interaction you described at LAX does not reflect CLEAR's expectations or our core values. Our goal is to provide a frictionless experience and ensure our members feel safe, respected, and comfortable. We appreciate your continued and valued service with CLEAR. 

      If you have any additional concerns please contact our *************** Team by phone at 855-CLEARME *************) from Monday to Sunday, 9:00 AM to 8:00 PM Eastern Time, or email us at *******************************************

    • Greg S

      Date: 03/19/2024

      Greg S

      Date: 03/19/2024

      Terribly rude people at the *******************. This service is not worth it. We regret the decision to join.

      Clear

      Date: 03/12/2025

      Hi ****!

      Thank you for taking time to leave us a review!

      On behalf of the CLEAR team we truly apologize for any inconvenience you may have experienced while traveling through the *******************. This behavior is not aligned with our service expectations for the service we provide. We are constantly focused on enhancing the overall member experience and apologize for falling short.

      If you have any additional concerns please contact our *************** Team by phone at 855-CLEARME *************) from Monday to Sunday, 9:00 AM to 8:00 PM Eastern Time, or email us at ***********************************************************************

    • Michael D

      Date: 03/17/2024

      Michael D

      Date: 03/17/2024

      ************** filled with trash employees and doing trashy things to people. ALL FRAUDS

      Clear

      Date: 03/18/2025

      Hi *******!

      We truly regret to hear about your time in our Lanes. On behalf of the CLEAR Team, we deeply apologize for your experience. We are consistently working to provide frictionless experience for all members.

    • Alex W

      Date: 03/06/2024

      Alex W

      Date: 03/06/2024

      These people bought my information from who knows where and immediately started sending me promotional messages when I NEVER SIGNED UP FOR THEM. This tells me everything I need to know about this company. Im seriously considering getting a lawyer involved because this an astounding invasion of privacy. I have no words for it.

      Clear

      Date: 03/18/2025

      Hello *****,

      Thank you for taking the time to provide us with your feedback!  

      We want to apologize for any inconvenience we may have caused you with unwanted messages from us. We would be more than happy to ensure there are no other accounts on file for you and can also ensure you no longer receive any marketing emails from us.  
      In order to do so, please just provide us with the following information: first/last name, date of birth, and any email addresses that may have been associated with any CLEAR accounts that may have been created. 

      Please feel free to send this information to our *************** team by either calling us here: 855-CLEARME *************) from Monday to Sunday, 9:00 AM to 8:00 PM Eastern Time, or emailing us at ***********************************************************************.

    • Jonathan T

      Date: 02/03/2024

      Jonathan T

      Date: 02/03/2024

      They continue to oversell this and the lines are insane. I used it at *** this morning and the line was four times as long as the regular precheck line. I will NOT be renewing. The only reason I have it now is because I had Diamond status with Delta. I won't get that any more. Spend money for TSA Precheck...YES...CLEAR paid membership NOT in this life time!

      Clear

      Date: 03/12/2025

      Hi ********! 

      Thank you for leaving us a review!

      We truly regret to hear about your time in our Lanes. This is not the experience we strive to provide our members. We are constantly focused on enhancing the overall member experience, which includes decreased wait times. We have also launched a company-wide software upgrade that was put into effect as of 2024 which has reduced wait times at the start of the new year! 

      If you have any additional concerns please contact our *************** Team by phone at 855-CLEARME *************) from Monday to Sunday, 9:00 AM to 8:00 PM Eastern Time, or email us at *******************************************

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