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Bespoke Post

Reviews

Customer Review Ratings

4.74/5 stars

Average of 178 Customer Reviews

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Review Details

  • Review fromAnthony C

    Date: 03/20/2024

    5 stars
    Joined Bespoke Post a few weeks ago and have already placed five orders totaling well over $1,000. This is out of appreciation not only for the fantastic product but also for the superb customer service I've received every time I contact the company, whether by phone or email. Courteous, knowledgeable and dedicated to great support and a great customer experience.Proud to be a regular customer!
  • Review fromIan R

    Date: 03/20/2024

    5 stars
    The staff at Bespoke Post were very helpful and quick with a response.
  • Review fromDamian G

    Date: 03/20/2024

    5 stars

    Damian G

    Date: 03/20/2024

    Kind, efficient team who work hard to offer one of a kind products and top of the line service.

    Bespoke Post

    Date: 03/21/2024

    Thanks so much for the kind review! We're so glad to hear you're enjoying Bespoke Post!
  • Review fromYi Z

    Date: 03/20/2024

    5 stars

    Yi Z

    Date: 03/20/2024

    This is a great company with interesting selections of small business quality products. You get one of a kind stuff either via monthly boxes or direct purchase. The customer service is awesome! No problem returning, exchanging or other issues. I highly recommend!

    Bespoke Post

    Date: 03/21/2024

    Thanks so much for taking the time to share your experience! We're glad to hear we've made it a great one! 
  • Review fromJoseph M.

    Date: 03/19/2024

    5 stars
    Great Customer support. I have had a few issues, which are always resolved fully and quickly.
  • Review fromMark F

    Date: 03/15/2024

    5 stars

    Mark F

    Date: 03/15/2024

    Bespoke is the only subscription that I have. Every month they send me a box that is tailored to my needs and preferences. Not once have I ever received a product that was substandard or cheap. Everything that I am sent is of top notch quality.

    Bespoke Post

    Date: 03/18/2024

    Thank you so much for the kind review, ****! So happy to hear that you've been enjoying your membership. Don't hesitate to reach out if you need anything! 
  • Review fromJoe K

    Date: 03/14/2024

    5 stars

    Joe K

    Date: 03/14/2024

    I'm a huge fan of Bespoke Post. I'm a small business owner and I'm married with 3 kids. Most of my time and energy is spent on others but this is something I treat myself too every month. The team is great and if I ever forget to update a shipment or preference their response time and ability to resolve any issues is amazing. I also use them for gifts for friends and family because the best part of this company is they constantly get new products that I would never be aware of on my own. They have great deals and once again I can't over state how impressed I am with their customer service team and their communication. I've had a monthly subscription for a few years now and can't imagine now continuing it.

    Bespoke Post

    Date: 03/15/2024

    Thank you so much for the kind review! We're so happy to hear that you're enjoying the service. Don't hesitate to reach out if you need anything else, and thanks again for your support! 
  • Review fromGabe M

    Date: 03/14/2024

    5 stars
    Great company with fantastic customer service. Ive had to contact customer service about 5 times and have always received fast responses that solved all my problems.
  • Review fromVirginia F

    Date: 03/13/2024

    5 stars

    Virginia F

    Date: 03/13/2024

    Amazing customer service, every time. It's usually a mistake on my end that I have to reach out, and they are always so helpful, quick to reply, and take care of what I need. hands down one of the best customer service experiences I have ever had. routinely.

    Bespoke Post

    Date: 03/20/2024

    Thanks so much for the kind review! We're always happy to help, so don't hesitate to reach out if you need anything else! 
  • Review fromBENJAMIN B

    Date: 03/08/2024

    5 stars
    I am not an account holder or customer of **********************. What happened was that someone stole my credit card information and opened one using my name. Upon notification from my bank about an order, I immediately called Bespoke to inquire. Needless to say, the response came timely, and after email exchanges with their customer service, the charge was pulled out. Very professional and respectful during the whole exchange.

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