Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Subscription Boxes

Bespoke Post

Reviews

Customer Review Ratings

4.73/5 stars

Average of 177 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJared M

    Date: 02/16/2025

    5 stars

    Jared M

    Date: 02/16/2025

    Bespoke Post curates excellent products from small businesses and their customer support is some of the best I've ever experienced.

    Bespoke Post

    Date: 02/19/2025

    Thanks so much for taking the time to leave us a review! 
  • Review fromCarlos R

    Date: 02/13/2025

    5 stars

    Carlos R

    Date: 02/13/2025

    I recently had the pleasure of interacting with Bespoke Posts customer service team, and I have to say, the experience was exceptional! Their agent was prompt, professional, and courteous. She went above and beyond to assist me, immediately offering a product replacement in response to my inquiry--a completely acceptable solution--without inundating me with additional questions or requests. Furthermore, she was more than accommodating of my preferences. It had to be one of the most productive and efficient interactions I've had with any customer service ******* is clear that ********************** values their customers. Ill definitely continue to be a supporter! Highly recommended.

    Bespoke Post

    Date: 02/20/2025

    Thanks so much for taking the time to leave your review! We're so happy we could make your experience with us a great one! Don't hesitate to reach out if you ever need anything else! 
  • Review fromJustin S

    Date: 01/30/2025

    5 stars

    Justin S

    Date: 01/30/2025

    Bespoke Posts customer service is among the best I have ever had the pleasure of dealing with. I live overseas and have a difficult mailing address that wont always accept everything I order from them. Both times the package was sent back, customer service was always helpful and always gave me multiple options that would work best for me. They have great products and I will continue ordering from them.

    Bespoke Post

    Date: 02/20/2025

    Thanks so much for sharing your review! We're so happy to hear we've been able to make your experience a great one! 
  • Review fromDean W

    Date: 01/18/2025

    5 stars
    I have been a customer for over a year with ********************** and it has been an enjoyable experience. The items I've chosen to keep have been of high quality and were shipped to me in the time frame and for the price originally quoted to me. When I decided to not choose a box in a particular month there were no repercussions, charges, or sales pressure to order that month. Probably most importantly when I've contacted customer service they were prompt in answering, professional yet friendly, and they did all in their power to comply with my requests. I recommend Bespoke Post highly.
  • Review fromMeredith C

    Date: 01/17/2025

    5 stars

    Meredith C

    Date: 01/17/2025

    Emailing for assistance on the weekend has never been easier than with Bespoke post! I needed to cancel my January box due to a man's product i was not going to use as a woman. They got back to me the same day on a Saturday and canceled said box and refunded me. Fantastic support! Thanks again!

    Bespoke Post

    Date: 01/29/2025

    So glad we could help! Thanks for taking the time to leave a review! 
  • Review fromJoshua D

    Date: 01/10/2025

    5 stars

    Joshua D

    Date: 01/10/2025

    I had signed about for Bespoke Post's subscription box in late 2024; right after which I ended up needing to have my gallbladder removed. During my recovery, I forgot about the subscription and ended up not skipping the box for January, 2025. I contacted their support via email and they were very understanding and quick to help resolve the issue. While I continue to recover, I placed my subscription on hold, but plan to come back after, as I greatly appreciate the way they handled this ordeal. Thank you, *** from Bespoke Post!!!!****

    Bespoke Post

    Date: 01/29/2025

    We wish you a speedy recovery! Thanks so much for taking the time to leave a review! 
  • Review fromJustin D

    Date: 01/08/2025

    5 stars

    Justin D

    Date: 01/08/2025

    Customer service was great! Fixed my issue with the first message!

    Bespoke Post

    Date: 01/29/2025

    So glad we could help! 
  • Review fromDominic D

    Date: 11/27/2024

    5 stars
    Great unique products. **************** is great too if there is a problem
  • Review fromClaudette S

    Date: 11/21/2024

    5 stars
    Unique products and great quality.Prices are very reasonable and no pressure to order.Several levels to choose.
  • Review fromVincent C

    Date: 11/20/2024

    5 stars
    Great customer service. Quickly handled the problem with efficiency and ease.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.