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Subscription Boxes

Bespoke Post
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.73

Average of 177 Customer Reviews

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Review Details

  • David V

    Date: 08/08/2024

    David V

    Date: 08/08/2024

    I had some questions about the box of the month as well as another item. ************************ was excellent about answering all questions. Im very with the two items that I have purchased!

    Bespoke Post

    Date: 08/09/2024

    So happy we were able to help! If there's anything else you need, don't hesitate to reach out! 

  • Bryan C

    Date: 08/08/2024

    Bryan C

    Date: 08/08/2024

    Bespoke Post **************** Team is top notch. They helped me out in pausing my membership when funds got low due to my jobs nature. Bespoke post as an idea is amazing and even better executed.

    Bespoke Post

    Date: 08/09/2024

    Thanks so much for taking the time to leave your review! We're always happy to help, so don't hesitate to reach out if you need anything else! 

  • Gregory M

    Date: 08/07/2024

    Gregory M

    Date: 08/07/2024

    I cancelled my subscription to Bespoke Post and then a month and a half later they charged my card for $105.29. And what they were trying to send me for $105 was a Thermos and 2 tin cups and some Honest ***************** Bitters. What a rip off!!!!

    Bespoke Post

    Date: 08/09/2024

    Hey there! Thanks so much for taking the time to share your experience, though we apologize for the inconvenience caused here. Club members have the ability to skip shipments between the 1st and the 5th of each month. Reminder e-mails are sent on the 1st when shipments are announced, and again on the 4th before they lock in. Looks as though you reached out to skip your monthly box for ***** but we did not receive a request to cancel your club membership altogether. I see that we were able to take care of your subscription cancellation and issue a full refund for your order when you reached out to us on July 31st. Please don't hesitate to reach out if you need anything else! 

  • Martin H

    Date: 08/07/2024

    Martin H

    Date: 08/07/2024

    Ive only been a member for a couple of moths but Ive been please with the selections and the prompt and friendly customer service.

    Bespoke Post

    Date: 08/09/2024

    Thanks so much for your review! We're excited to continue making your experience with us a great one! 

  • Darlene S

    Date: 07/31/2024

    Darlene S

    Date: 07/31/2024

    Bespoke customer service is excellent. I had an issue with shipping, which was no fault of Bespoke, but ***** They were more than willing to make it right immediately. Just the fact that I was able to talk to an employee as soon as I called was impressive, but then the ease in fixing the problem quickly was so great. I will continue to order from this company, really good selection and fabulous customer service.

    Bespoke Post

    Date: 08/05/2024

    So happy we could help, and thank you so much for the kind review! Don't hesitate to reach out if you need anything else! 

  • Pascal M

    Date: 07/30/2024

    Pascal M

    Date: 07/30/2024

    Fantastic no fuss customer service. Very pleased at how quickly and efficiently my product was replaced due to shipping damage. Great job! Keep it up!

    Bespoke Post

    Date: 08/05/2024

    Thanks so much for the review! We're always happy to help, so don't hesitate to reach out if you need anything else! 

  • James B

    Date: 07/24/2024

    i have been using this service for about a year, this month is the first time I've ever had an issue. Its towards the end of the month and my box hasn't come yet, i contacted the company and got a fix. i hope this doesn't happen again.

  • Tim K

    Date: 07/23/2024

    Tim K

    Date: 07/23/2024

    Very helpful! I received my monthly box , it was Pop. My niece liked it so much I gave it to her. So I needed a an additional box. CSA walked me through it with a happy attitude. Very much appreciated!

    Bespoke Post

    Date: 08/05/2024

    So glad we could help and happy to hear that the Pop box was a hit! Don't hesitate to reach out if you need anything else! 

  • Park L

    Date: 07/19/2024

    Park L

    Date: 07/19/2024

    The customer service has been outstanding- I have had a few issues but they have been handled with expediency and accuracy -Whenever I have txt I get an immediate response- I have enjoyed your curated monthly boxes- Keep up the good work!Park Llafet

    Bespoke Post

    Date: 07/22/2024

    Thanks so much for taking the time to leave your review! So happy to hear we've been able to help and make your experience with us a great one! Don't hesitate to reach out if you need anything else! 

  • John O

    Date: 07/18/2024

    John O

    Date: 07/18/2024

    I have had an outstanding experience with Bespoke. I have always wanted to try them out, and finally pulled the trigger a few months ago. Ordered a box and it came in with no hitch. I have been a little picky on what else I have ordered from them and haven't had a problem. This past month, my order was around the Fourth of July and then we got hit by a hurricane. My mind wasn't on skipping the new box for the month. I remembered afterwards, but it was after my cancel date. I contacted Bespoke and told them what had happened, and they were cordial and went ahead and canceled the order before it shipped. I was grateful they were able to do this for me. They have excellent customer service and are just honest people.

    Bespoke Post

    Date: 07/19/2024

    Thank you so much for taking the time to share your experience! We're so happy to hear you've decided to give us a shot, and so thrilled to hear we were able to help! If there's anything else you need moving forward, don't hesitate to reach out! 

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