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Business Profile

Subscription Boxes

Bespoke Post

Reviews

Customer Review Ratings

4.73/5 stars

Average of 177 Customer Reviews

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Leave a Review

Review Details

  • Review fromCasey T

    Date: 07/18/2024

    5 stars

    Casey T

    Date: 07/18/2024

    Great customer service and products. I've been happy with there products and services

    Bespoke Post

    Date: 07/19/2024

    Thank you so much for the kind review! 
  • Review fromJeffery L

    Date: 07/17/2024

    5 stars

    Jeffery L

    Date: 07/17/2024

    A fantastic site that has so many unique items. I highly recommend checking it out.

    Bespoke Post

    Date: 07/19/2024

    Thanks so much for the review! We appreciate you! 
  • Review fromJames S

    Date: 07/17/2024

    5 stars

    James S

    Date: 07/17/2024

    This was my first call to customer service where I needed help. ****** listened to my issue and recommended a solution that was better than I expected. My call was answered quickly without any hold time. It is a pleasure doing business with a company that values customer service this way.Thanks,***

    Bespoke Post

    Date: 07/18/2024

    Thanks so much for the review! We're always happy to help, so don't hesitate to reach out if you need anything else! 
  • Review fromAlexander B

    Date: 07/17/2024

    2 stars

    Alexander B

    Date: 07/17/2024

    I asked for a refund and the refund came back 30 dollars short and was a hassle. This company was a huge let down.

    Bespoke Post

    Date: 07/18/2024

    Thanks for taking the time to leave your review and sorry for the frustration you've experienced. Looks like our team was able to cancel your order and issue a full refund shortly after your initial inquiry on July 12th, 2024. Please note that as a U.S. based company, transactions are completed in USD and may be subject to fluctuations in the exchange rate. We are also not responsible for any fees incurred by your financial institution. For more information regarding your refund, your bank will be your best resource but don't hesitate to reach out if you have further questions!
  • Review fromJennifer B

    Date: 07/12/2024

    5 stars

    Jennifer B

    Date: 07/12/2024

    Bespoke has the best **************** I have ever had the pleasure to deal with. Etrememly courteous and definitely there to help and please the Customer. In this day and age **************** like this is very very far and inbetween. If I could give them 10 stars, I would.

    Bespoke Post

    Date: 07/15/2024

    Thanks so much for the wonderful review! We're excited to continue making your experience with us a great one! 
  • Review fromDaniel P

    Date: 07/11/2024

    5 stars

    Daniel P

    Date: 07/11/2024

    Had an issue with ********************************* shipped a new one immediately after I contacted them.

    Bespoke Post

    Date: 07/12/2024

    Always happy to help! Thanks so much for sharing your review! 
  • Review fromBrian K

    Date: 07/11/2024

    5 stars

    Brian K

    Date: 07/11/2024

    Great doing business with them. They were prompt and very helpful. Will definitely do business with them

    Bespoke Post

    Date: 07/12/2024

    Thanks for the review! We're excited to continue making your experience with us a positive one! 
  • Review fromSTEPHEN S

    Date: 07/11/2024

    5 stars

    STEPHEN S

    Date: 07/11/2024

    I had a great experience with the service department. A product did not live up to the quality standards of Bespoke and they immediately replaced the item.

    Bespoke Post

    Date: 07/12/2024

    Thanks so much for taking the time to share your review! We're always happy to help! 
  • Review from#hugosArt

    Date: 07/11/2024

    4 stars

    #hugosArt

    Date: 07/11/2024

    I like them; it is easy to cancel a shipment or swap. They are good people, and they have handled any issues I have experienced quickly and kindly.

    Bespoke Post

    Date: 07/11/2024

    Thanks so much for sharing your experience! We're always happy to help! 
  • Review fromGeorge B

    Date: 07/10/2024

    5 stars

    George B

    Date: 07/10/2024

    As a long term customer, my experience with *********************** subscription box service has always been positive. On the rare occasions that something may have gone wrong with a product damaged in shipment or any other issue that was less than satisfactory, they were quick to make everything right. Again, these instances were extremely rare but when they did occur it was resolved quickly with their customer service team pleasant and focused on a happy outcome. I wish all businesses operated like Bespoke Post when it comes to customer service.

    Bespoke Post

    Date: 07/11/2024

    Thank you so much for the review! We're thrilled to hear we've been able to make your experience a great one, and we're excited to continue doing so. We're always happy to help, so don't hesitate to reach out if you need anything else! 

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