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Customer Review Ratings
Average of 275 Customer Reviews
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Review fromGreg E
Date: 04/08/2025
5 starsGreg E
Date: 04/08/2025
The doctor was amazing and provided great explanations and advice! She was able to provide insight into details while still describing things in laymans terms. Thanks!
Hone
Date: 04/10/2025
Thanks so much!Review fromMichael D
Date: 04/07/2025
1 starMichael D
Date: 04/07/2025
DONT DO IT Terrible and so expensive and it takes forever. $45 for an initial test. Takes and a week to get to you and a week to get back.Consult with a doctor 2nd test ($80 which they dont tell you is also mandatory) plus your $125 membership, plus costs of the prescription. Another 2 weeks.Theyre about to charge me for a 2nd month of a subscription and I havent received my first **************** ripoff. Not transparent at all about this process when you sign up. I started a month ago and I havent received medication but Ive accrued 4 charges.Hone
Date: 04/08/2025
Hey *******, our service and costs are outline on the main page of our website. The confirmatory test is only necessary for certain patients, and Hone makes no money off additional testing. Onboarding takes on average 2-4 weeks, which is longer than expected. Unlike other companies though, we don't take short cuts or skirt around safety protocols like confirmatory testing. We'll have a member of our team reach out to and see what we can do about helping with costI have no doubt we can get you set up for success here.Review fromMatthew D
Date: 04/02/2025
2 starsMatthew D
Date: 04/02/2025
Set up account. Paid my fee. Scheduled my appointment and when I arrived the lab had no record of hone health. Feel like Ive been scammedHone
Date: 04/04/2025
Not a scam at all! It sounds like your lab requisition wasn't generate, which could be due to a few reasons. Hone sends you an email once that's generated and it's time for you to schedule your appointment. If that email doesn't send, then ******* won't have you in their system. Our team can definitely help here, and someone will be in touch ASAP!Review fromPaul G
Date: 03/31/2025
5 starsPaul G
Date: 03/31/2025
The doctor made me feel comfortable and a priority to her. She was kind and very professional.Hone
Date: 04/02/2025
Thanks so much for the kind words!Review fromJennifer F
Date: 03/31/2025
5 starsJennifer F
Date: 03/31/2025
For $60 I got a blood panel and a telehealth session with a doctor that resulted in a prescription $75 and a plan to follow up in a few months &175 to talk about the results. I felt that was fair considering I estimated my insurance would have charged me more out of pocket.Hone
Date: 04/01/2025
Thanks so much!Review fromLorenzo J
Date: 03/31/2025
5 starsLorenzo J
Date: 03/31/2025
Had my first consult with **** and he gave me the info I needed to hear about how to get my health back to what it was and what I am too expect. He was straight to the point and made the info easy to understand. Ready to start my journey and to see results.Hone
Date: 04/01/2025
Thanks so much!Review fromJordan-Xavier Q
Date: 03/27/2025
5 starsJordan-Xavier Q
Date: 03/27/2025
My Doctor was the sweetest, kindest, most concerned yet encouraging Doctor, and shes not even my PCP. My PCP is also a woman and I love her because her gentility is why I take my health so important. I decided it was time to make healthier lifestyle choices and Im glad I started with HONE.Hone
Date: 03/31/2025
Thanks so much!Review fromJess B
Date: 03/26/2025
5 starsJess B
Date: 03/26/2025
I am a LONG time Hone Member HIGHLY SATISFIED!!!I started with Hone in 2022 and have been with Dr ******** the entire time. My Doctor has been highly responsive, educates on medication actions and benefits, has been a great listener, and has developed a plan that has given me excellent results! Dr. ******** has been stellar in every area and I am grateful for his genuine interest in my outcomes.Additionally, Hones pharmacy service is reliable and convenient, customer service has always been thorough, and prices have never gone up. Great service and I highly recommend!!!JB ********* ,Hone
Date: 03/28/2025
Thanks so much!Review fromBlake D
Date: 03/21/2025
1 starI have been a loyal Hone client since 2021. However, I requested to stop the shipments of my medication for 4 months via communicating via email with a customer service person. They said they would stop the shipment and have noticed I was charged for each one of these months, so $500 with no meds. I asked for a refund or credit and they said no because I was suppose to fill out a form to do this, which I was never provided by the customer service agent. I like ********************** a lot, but I definitely am very disappointed with this, especially since I have been with them since the beginning.Review fromDebra S
Date: 03/21/2025
5 starsDebra S
Date: 03/21/2025
I had a visit for the first time with my doctor at home health. She listened to everything I had to say she gave me of alternatives. She explained everything to me in detail and I think this is the best experience Ive had and Ive reached out to others on Several platforms and gotten no communication. I definitely am looking forward to working with Hone health !Hone
Date: 03/24/2025
Thanks so much!
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