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Business Profile

Telemedicine

LifeMD, Inc.
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for LifeMD, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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LifeMD, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    3.15

    Average of 468 Customer Reviews

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    Review Details

    • Katie T

      Date: 11/18/2024

      This is a fraudulent service. My credit card has continued to be charge exuberant amounts over six months. I have attempted multiple times to cancel and request that my credit card not be charged as I have not requested or recieved any services. However, I continue to get charges after multiple attempts to email and call to inform them they do not have my permission to charge my credit card and they have not provided me any services.

    • Joseph s

      Date: 11/18/2024

      they SCAMMED ME!!!!! I was a member for almost a year and paid all my memberships as well as my scripts with them. I requested to cancel my account as I was done and 3 days later they charged my credit card $774 and they told me it was because they werent able to charge my card th elast 4 months but the card was good and able to pay my scripts??? Unreal. I will never do business with these people and hope people are now more infomed as to the type of businees this actually is

    • Dave C

      Date: 11/18/2024

      My meeting today was very encouraging and helpful. Everything was discussed and explained to my expectations. I have been very satisfied with all the professionals I have been in contact with and fully trust them.

    • garett N

      Date: 11/17/2024

      They mislead me and charged far more than agreed - After many calls and emails I received a note saying they will reach back to me. Nothig happened after many weeks. Avoid them - they are full of trickery. **** ****

    • Julie P

      Date: 11/17/2024

      ***** ****** was fantastic! She made me feel very comfortable and patiently answered all my questions. I look forward to meeting with her again.

    • ROBERT P

      Date: 11/15/2024

      ROBERT P

      Date: 11/15/2024

      This company is a rip off they sent me 30 ********* 8MG for a whopping $120.00 these pills were to help me sleep they did not work so i cancelled my subscription as I did not realize they put me on a 12 month program meaning they would bill me $120.00 for pills that did not work. I was at my real doctor and he suggested I try the sane pills so i said ok / To my surprise a got a total of 90 pills for $25.00 yes that's right 90 pills for $25.00 not the $360.00 these thieves want to charge me. Anyone thinking of using these Lifemd be careful they are rip-off's

      LifeMD, Inc.

      Date: 11/17/2024

      We sincerely apologize for your disappointing experience with our service. We appreciate you bringing this to our attention. We're sorry to hear the ********* did not work effectively for you. Medication responses can vary between individuals. We also apologize for any misunderstanding about the subscription terms. We aim to be fully transparent about our pricing and subscription model. Reviewing your account, we see that your subscription has now been canceled, so moving forward, you will no longer receive any additional refills of your prescription from us unless, of course, it is requested. If there is anything else we can assist you with, please don't hesitate to reach out. We will be more than happy to help!

    • Amy D

      Date: 11/14/2024

      Amy D

      Date: 11/14/2024

      I've shed 42 pounds and I was finally able to attend my high school reunion feeling confident and proud. I used to dread the idea of seeing old friends because of how much weight I had gained but now I'm happy to reconnect and celebrate how far I've come.

      LifeMD, Inc.

      Date: 11/17/2024

      Congratulations on your incredible weight loss journey and newfound confidence! We're thrilled to hear about your success story and how it positively impacted your high school reunion experience. Your achievement of shedding 42 pounds is truly remarkable, and we're honored to have been a part of your transformation. Your ability to reconnect with old friends and share your journey is a testament to your hard work. Stories like yours motivate us to continue providing top-notch support and care to all our patients. Thank you for sharing your uplifting experience it's sure to inspire others on their own weight loss journeys!

    • Jennifer S

      Date: 11/11/2024

      Jennifer S

      Date: 11/11/2024

      Using LifeMD has been very easy and convenient. All the staff I have spoke with has been great. Highly recommend

      LifeMD, Inc.

      Date: 11/13/2024

      Thank you so much for your wonderful feedback about LifeMD! We're thrilled to hear that you've found our service easy and convenient to use. It's especially gratifying to know that our staff has provided you with great service. Your recommendation means a lot to us. We strive to make healthcare accessible and hassle-free for all our patients, and it's heartening to know we've succeeded in your case. Thank you again for choosing LifeMD for your healthcare needs. We look forward to continuing to provide you with excellent service and care.

    • Caitlin W

      Date: 11/11/2024

      Caitlin W

      Date: 11/11/2024

      I was a little nervous to use a completely online healthcare platform, but I can tell you that without a doubt, any apprehension has been completely quelled! The entire process for the weight loss program has been simple, easy to understand, and hassle free. A huge plus of LifeMD is that they are willing to work with your insurance to get a prior authorization for the weight loss meds. My PCP told me she has had a lot of problems getting approvals and even asked me how LifeMd does it! Mine was approved within days and I am hopeful they can continue to get it approved because I am having a lot of success. 25 lbs lost so far!

      LifeMD, Inc.

      Date: 11/13/2024

      We're thrilled to hear about your positive experience with LifeMD and your impressive weight loss journey! We're especially glad that we were able to ease your initial concerns about online healthcare. It's fantastic that even your PCP was impressed with our ability to secure insurance approvals efficiently. Your success is our success, and we're committed to continuing to support you on your health journey. Keep up the great work, and don't hesitate to reach out if you need any further assistance or have questions as you continue with the program. Wishing you continued success and good health!

    • Jennifer W

      Date: 11/09/2024

      Jennifer W

      Date: 11/09/2024

      They were untruefull about the cost of the medication. The first month was good but than the price went up without telling me and they thought that was expectable. They misled and very unprofessional. Comes down to being a scam. Dont trust this service/ company.

      LifeMD, Inc.

      Date: 11/13/2024

      We deeply regret any misunderstanding or frustration you've experienced with our service. Your feedback is invaluable, and we take your concerns very seriously. We strive to be transparent about all costs associated with our program. The price of medications can vary based on factors like insurance coverage and dosage adjustments. We apologize if this wasn't clearly communicated. We hold ourselves to high standards of honesty and professionalism. Your experience falling short of these standards is concerning, and we appreciate you bringing this to our attention. We're committed to earning back your trust and ensuring you receive the care and support you need. If you'd prefer to discuss other options or proceed with cancellation, please let us know. We're here to help find the best solution for you. Thank you for your honest feedback.

    LifeMD, Inc. is BBB Accredited.

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