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Business Profile

Telemedicine

LifeMD, Inc.
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for LifeMD, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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LifeMD, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    3.16

    Average of 469 Customer Reviews

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    Review Details

    • Amelia M

      Date: 09/16/2024

      Amelia M

      Date: 09/16/2024

      The LifeMD weight management program is THE WEIGHT LOSS PROGRAM. The personalized approach, combined with regular check-ins and the GLP-1 medication makes it so easy to lose weight. I'm so grateful for the encouragement and support I've received from the team. It's made all the difference in my journey.

      LifeMD, Inc.

      Date: 09/17/2024

      We're absolutely thrilled to hear about your remarkable journey with LifeMD! Your success not only reflects your commitment but also serves as an inspiration to others on similar journeys. We're committed to continuing to provide you with the highest level of care and support as you maintain your progress and embrace a healthier lifestyle. If you have any questions or need further assistance as you near your goal, please don't hesitate to reach out. Your health and satisfaction are our top priorities, and we're here to support you every step of the way.

    • Amber J

      Date: 09/16/2024

      Amber J

      Date: 09/16/2024

      She was so wonderful! Very informative and caring. I'm so happy I got her for my first appointment. I feel confident in the program now.

      LifeMD, Inc.

      Date: 09/17/2024

      We are delighted to hear about your positive experience and the increased confidence you feel regarding your treatment plan. Clear communication is essential in healthcare, and we're committed to ensuring you feel informed and supported throughout your treatment journey. We appreciate you taking the time to share your experience. If there's anything else we can assist you with, please let us know.

    • Greg M

      Date: 09/16/2024

      Greg M

      Date: 09/16/2024

      ***** was amazing. Great customer service. Listened intently to my needs and explain in more detail about things than my provider. Love to see great customer service when dealing with medical concerns as it puts my mind at ease. I was originally thinking to switch to another app because of concerns with my provider responsiveness but ***** has changed my mind. Thanks

      LifeMD, Inc.

      Date: 09/17/2024

      Thank you for your wonderful feedback about ***** and our customer service team! We're thrilled to hear that ***** provided such an exceptional experience, addressing your concerns and explaining things in detail. It's our goal to ensure every patient feels heard, understood, and well-informed about their medical care. Your trust means a lot to us, and we're committed to maintaining this high standard of care across all aspects of our program. Regarding your initial concerns about provider responsiveness, we take this feedback seriously. We'll use your input to further improve our services and ensure all our team members, including providers, maintain the level of responsiveness and care you experienced with *****. Your health and peace of mind are our top priorities. We're here to support you every step of the way on your health journey. If you ever have any questions or concerns in the future, please don't hesitate to reach out. We're always happy to help!

    • Mark M

      Date: 09/16/2024

      Mark M

      Date: 09/16/2024

      Scam. Dont do it. Complete scam. I gave my credit card info thinking I was signing up foe prescriptions, but all it was is a maintenance fee and consultation fee. Then when you get medicine they ask for more money. I canceled and they still charged me $8 dollars for just talking to them. I WOULDN'T RECOMMEND THIS COMPANY AT ALL! Completely misleading. Ill file my report with the bbb

      LifeMD, Inc.

      Date: 09/19/2024

      We apologize for your unsatisfactory experience with LifeMD and the frustration this has caused you. We take your feedback seriously and are committed to making this right. Reviewing your account, we see that a refund has been issued and your membership is no longer active. We thank you for your initial interest in the LifeMD program and if you have any additional concerns or questions, please don't hesitate to reach out. We're here to ensure your concerns are addressed.

    • Brad S

      Date: 09/16/2024

      Brad S

      Date: 09/16/2024

      ***************************** was very informative and thorough and kind and answered all my questions and very professional. Thank you ***********************

      LifeMD, Inc.

      Date: 09/17/2024

      We're delighted to hear about your positive experience with *****************************! It's wonderful to know that she provided you with thorough information, answered all your questions, and demonstrated kindness and professionalism throughout your interaction. At LifeMD, we strive to ensure that all our patients receive this level of care and attention. Thank you for taking the time to share your experience, ****. We look forward to continuing to provide you with excellent care in your weight management journey. If there's anything else you need, please don't hesitate to reach out!

    • Noah W

      Date: 09/16/2024

      Noah W

      Date: 09/16/2024

      The support from LifeMD's medical team has been incredible. They've been there every step of the way to answer questions and provide encouragement. I've lost 17 pounds so far and I couldn't be happier with the results.

      LifeMD, Inc.

      Date: 09/16/2024

      Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with LifeMD and your impressive progress. We're honored to be part of your health journey and look forward to continuing to support you every step of the way. Keep up the great work! Your progress is inspiring, and we can't wait to see what you achieve next. Remember, we're always here if you need anything. Here's to your continued success and happiness!

    • Charlotte R

      Date: 09/16/2024

      Charlotte R

      Date: 09/16/2024

      support staff made it really hard for me to change to the medication I wanted.

      LifeMD, Inc.

      Date: 09/16/2024

      We apologize for the difficulty you experienced in changing your medication. We strive to make the process as smooth as possible for all our patients, and we are sorry to hear that we have fallen short. We value your feedback and are continuously working to enhance our service. Please feel free to reach out if you have any other concerns or if there's anything else we can do to improve your experience with LifeMD. Your health and satisfaction are our top priorities.

    • Mia C

      Date: 09/15/2024

      Mia C

      Date: 09/15/2024

      I can't begin to express how thankful I am for this program. After struggling for years with my weight, I finally found something that worked for me. The guidance and support from my provider were incredible. Every time I had a question or felt unsure, they were right there with the answers and encouragement I needed.

      LifeMD, Inc.

      Date: 09/16/2024

      We're thrilled to hear about your amazing experience with our weight management program! Your success story is truly inspiring, and we're so glad we could be part of your journey. Your transformation is a testament to your dedication and the effectiveness of our personalized approach. Stories like yours motivate us to continue providing top-notch care and support to all our patients. Remember, this is just the beginning of your wellness journey. We're here to support you every step of the way as you continue to make progress and maintain your results. Don't hesitate to reach out if you need anything we're always here to help!

    • Benjamin J

      Date: 09/15/2024

      Benjamin J

      Date: 09/15/2024

      ***** ******** provided me with such amazing support! She's always positive and uplifting, which really kept me going. I appreciate all the help she's given me.

      LifeMD, Inc.

      Date: 09/16/2024

      Thank you so much for your wonderful feedback about ***************************! We're thrilled to hear about the positive impact she's had on your experience with LifeMD. Her uplifting attitude is precisely what we aim for in supporting our patients on their health journeys. We appreciate you taking the time to share your experience. Your words not only recognize *****'s efforts but also inspire our entire team to continue delivering the best possible care to all our patients. Remember, we're here to support you every step of the way. If there's anything else you need, please don't hesitate to reach out. Keep up the great work on your health journey!

    • Carrie P

      Date: 09/15/2024

      Carrie P

      Date: 09/15/2024

      I think this is good medicine, but i could not afford to do this even the first time. But I did it anyway and now im struggling to pay my bills , its just to expensive for my budget , ********* was very friendly and very pleasant to talk to ! And extremely helpful in helping me cancel my subscription!

      LifeMD, Inc.

      Date: 09/16/2024

      Thank you for sharing your experience with LifeMD's ***************** Program. We're glad to hear that ********* provided excellent customer service and was able to assist you. We truly appreciate your positive feedback about her friendliness and helpfulness. We understand that the cost of the program can be a significant concern, especially when it impacts your budget. While we're pleased that you found the medicine beneficial, we recognize that the cost may not be feasible for everyone. We want to ensure that our services are accessible to as many people as possible, and your feedback helps us understand where we can improve. If you ever decide to revisit our services in the future, please don't hesitate to reach out. We'd be happy to discuss options that better fit your budget. Thank you again for your honest feedback. We wish you all the best in your health journey!

    LifeMD, Inc. is BBB Accredited.

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    This business has committed to upholding the BBB Standards for Trust.

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