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Business Profile

Telemedicine

Rex MD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telemedicine.

Reviews

Customer Review Ratings

1.05

Average of 75 Customer Reviews

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Review Details

  • Don J

    Date: 08/08/2022

    Tried it once did not work. They charged me $384.00 for a refill I did not order. The company is a scam. Do not give them your credit card Information they will rob you!*** **

  • Daniel F

    Date: 08/07/2022

    There website purposely malfunctions so it charges you before you are finished browsing. Then they won't allow you to cancel your order for any reason.

  • Dorotht M

    Date: 07/28/2022

    RexMd is NOT a reputable company. On Saturday July 16, 2022 an order was started with them on line. After they have you enter your credit card information for payment they then request that you supply them with a picture of your driver's license. My husband said no that he did not want to do that and to cancel the order. It was around 12:30 pm and he tried calling them. He got put on hold to music but no one ever picked up. I just stopped entering anything else. I sent an e-mail at that time saying that we wanted the order cancelled because we did not want to supply them with his driver's license and to please make sure that they cancel the order and that they do not put any charges through. Over the next two days I sent them multiple e-mails repeating this. On Monday, July 18, at 3:54 pm I received an e-mail from their ************* Team saying, "I am able to assist with the cancelation of this account. However, I do want to make you aware of our terms and conditions. All sales are final and nonrefundable per our Terms and Conditions. Please let us know how you would like to proceed." I did not answer this e-mail. Every time I checked on line it showed that the order had not been shipped. I then called my credit card company and they said the $60 charge was put through on the 18th. They told me I could request a dispute which I did. They said they would credit the $60 till the dispute is resolved. There is the possibility that the charge might go through. On July 20 I received an e-mail from RxMd saying, "Your prescription has been cancelled. Any recurring shipments will no longer be scheduled or billed from today." They said nothing about the $60 charge they already put on my account. How can a company not accept a cancellation, not send you the product and feel that they have the right to charge you for the merchandise? I just hope that my credit card company has more clout than I do. BEWARE of RxMd.

  • James W.

    Date: 07/27/2022

    I have them at one because there wasnt a negative 5 this company is just another scam the medicine they sent did less than nothing they ask you to put down medications your taking I take flo *** the doctor ( whatever ) is supposed to review your application. Well I guess he missed it on mine the bottle they sent said do not take with alpha blockers so either theres not any actual doctors or the ones they have are very inept all in all they **** there customer care is **** the girl I talked to was going to credit my account but only half for there ***** up after we argued about a full refund I was hung up on stay clear of these con artists I should have done a little more research

  • Paul B

    Date: 07/25/2022

    I have had a similar experience to many of the other reviewers. Completely my fault for not reading the reviews before I became a customer with them. To begin I was charged for an order that I did not complete online! Once I received the order I just kept it thinking that was it. At no point did I think this was going to be a recurring charge that can basically go on indefinitely without you having to renew. They make it next to impossible for you as a member to go on the website and cancel any membership. **************** is horrible! When you call once you finally get someone they start by telling you basically you are stuck with a product you don't want and didn't order. It goes downhill from there. Buyer beware of this bad faith company. I guess it is kind of legal what they are doing because they do ship you a (generic) product. I question their legitimacy however. Very shady business practices going on here.

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