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Business Profile

Telemedicine

Zealthy, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telemedicine.

Reviews

Customer Review Ratings

2.47

Average of 1,642 Customer Reviews

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Review Details

  • Kathleen P

    Date: 07/16/2025

    Kathleen P

    Date: 07/16/2025

    My Husband signed up with Zealthy online. He was not able to set up an account, and received no services. Yet Zealthy charged him $349- May, $449-June and now $449- July. Calling customer service: I called and a recording said my wait time was 3 min., 25 min. later I was still on hold. I pressed 0 to get an operator. On hold again. When I got someone from customer service she had a tough time finding the account. She kept saying I have an account, when in fact my husband is the only one who signed ***** husband has tried for over a month to cancel the account with **********************. He was told it would happen in 3-5 business days. It never happened.When I talked to customer service she stated that "she put in a request to cancel" and that will happen in 3-5 business days. She also stated that she requested a refund for June and July, also will take 3-5 business days. We will be notified via email when canceled and/or a refund is issued.I think this company should be put on a fraud alert.

    Zealthy, Inc.

    Date: 07/17/2025

    We're very sorry to hear about your and your husband's experience. We completely understand how frustrating this must have been, and we truly appreciate you bringing it to our attention. We are looking into this matter with our internal team to ensure its properly addressed.

  • Scott P

    Date: 07/16/2025

    Scott P

    Date: 07/16/2025

    I signed up with Zealthy to get terzepatide so that I could lose weight. I received a 60 mg vial of the medicine in April, and I began taking the weekly injections in May. There was a serious lag and disconnect on the customer service, coaching and Doctor's advice fronts, leaving me to overdose myself for the first two weeks.When I felt sick, I finally got a doctor on the phone to call me back and she told me that I had double dosed myself for the first two weeks.Since that call, I have not spoken with another doctor once.Then, when I decided not to continue with Zealthy, they charged me for a second three month membership yesterday without my consent. And they now refuse to refund me that $135 membership fee.I'm very disappointed with Zealthy on the whole. The experience was not very positive, other than the weight I've managed to take off with the medicine.

    Zealthy, Inc.

    Date: 07/17/2025

    Thank you for sharing your experience, were genuinely sorry to hear that your journey with us has been frustrating. We understand how important clear communication and support are, especially when it comes to your health, and we regret that we fell short. Were looking into this matter with our internal team to ensure your concerns are fully reviewed. Your feedback is deeply valued and helps us improve.

  • Jennifer L

    Date: 07/16/2025

    Jennifer L

    Date: 07/16/2025

    Great services. always responds and guides me when I need them. Drs and coaches are very helpful.

    Zealthy, Inc.

    Date: 07/17/2025

    Thank you so much for your kind words! We're truly grateful to hear that our team, both doctors and coaches, have been helpful and responsive throughout your journey. We're always here to support you!

  • Meagan K

    Date: 07/15/2025

    Meagan K

    Date: 07/15/2025

    Zeathy was extremely easy to sign up for and cost the lowest of all the weight management options available monthly. I signed up 30 minutes ago and medication has already been approved and shipped out. If I receive in 7 days like expected Ill be beyond excited!!!

    Zealthy, Inc.

    Date: 07/16/2025

    Thank you so much for sharing your experience! We're thrilled to hear the sign-up process was smooth and affordable for you. We know how important timely care is, and we're so glad your medication was approved and shipped quickly. Fingers crossed it arrives right on time, and were here for you every step of the way!  

  • Tina E

    Date: 07/15/2025

    Tina E

    Date: 07/15/2025

    They are as good as it gets and I will recommend them to anyone

    Zealthy, Inc.

    Date: 07/16/2025

    Thank you so much for your kind words and recommendation, it truly means a lot to us! We're grateful to be part of your journey and are always here to support you every step of the way. 

  • Roshelle T

    Date: 07/15/2025

    Roshelle T

    Date: 07/15/2025

    A SCAM!! Will continuously charge your card. Will ignore contacts via phone/email/app.Will NOT refund your money!! Do not buy from this fraudulent company!!

    Zealthy, Inc.

    Date: 07/16/2025

    We're truly sorry to hear about your experience. This isnt the kind of experience we want anyone to have, and we completely understand how frustrating this must have been. Please know that we take your concerns seriously, and were committed to improving our service. If there's anything still unresolved, we encourage you to reach out to our support team so we can take a closer look and help however we can. 

  • Jeffery M

    Date: 07/14/2025

    Jeffery M

    Date: 07/14/2025

    Do not use this company. My husband signed up for service in which they failed to take action on. They drew out the process as long as possible to ensure he would be charged a monthly subscription. When I noticed the pattern we canceled the membership and two week later without authorization and with a cancelation well in place they stated it was a technicality. They stated my card would be removed and it would take 3-5 days knowing this was fraud

    Zealthy, Inc.

    Date: 07/15/2025

    Thank you for sharing this, and were truly sorry for the frustration youve experienced.

    We understand how upsetting it is when expectations arent met, especially when it involves charges after a cancellation. This is not the experience we want for any of our patients or their families. We take concerns like yours seriously and are reviewing the situation to ensure any missteps are addressed properly.

    If theres anything still unresolved, wed appreciate the chance to make it right. Please dont hesitate to reach out directly.

  • Beth D

    Date: 07/14/2025

    Beth D

    Date: 07/14/2025

    All was well the first few months and then they just stopped shipping my orders. Currently have a $900 order that is in limbo. No tracking number. No ETA. Just generic responses. Thankful that I made this through Klarna and they are now auditing the merchant and working to get my money back.

    Zealthy, Inc.

    Date: 07/15/2025

    We're really sorry to hear about your experience and understand how frustrating it must be to have your order delayed without clear updates. This isnt the level of service we want anyone to go through, and we sincerely apologize for the inconvenience. We appreciate your feedback, it helps us do better.

  • Wendi B

    Date: 07/14/2025

    Wendi B

    Date: 07/14/2025

    Do not order from this company! I haven't received my medication since April! They take your $ and won't refund it back! I've tried calling them and they keep hanging up on me. They're nothing but scam artists! Take your $ and order elsewhere!

    Zealthy, Inc.

    Date: 07/15/2025

    We're truly sorry for the frustration and lack of support you've experienced. This is not the experience we want anyone to have, and we deeply regret the delay and communication issues. Your feedback is heard, and were committed to making things right where we can.

  • Lisa R

    Date: 07/13/2025

    Lisa R

    Date: 07/13/2025

    They keep sending messages so that I can rate them on THE BBB. Company is not registered with the BBB. As far as Im concerned this company is questionable. I paid MONTHS in advance for membership. I purchased your meds. It cost me a FORTUNE! When I paid advance membership fees you continued to charge me membership fees with the orders for new scripts. This is a scam. Ive asked for my money back for the advance membership fees which was supposed to reduce my costs. Im putting you on Yelp.

    Zealthy, Inc.

    Date: 07/15/2025

    We're truly sorry for the frustration and confusion you've experienced. We understand how upsetting this has been, especially after paying in advance and not receiving the clarity or support you deserved. Your concerns are valid, and were reviewing this closely to ensure its addressed properly.

Zealthy, Inc. is NOT a BBB Accredited Business.

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