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Business Profile

Travel Agency

Fareportal Inc.

Reviews

This profile includes reviews for Fareportal Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Fareportal Inc. has 8 locations, listed below.

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    Customer Review Ratings

    3.9/5 stars

    Average of 1,012 Customer Reviews

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    Review Details

    • Review fromMarelba M

      Date: 07/28/2022

      5 stars

      Marelba M

      Date: 07/28/2022

      It was fast and easy, and the prices were good.

      Fareportal Inc.

      Date: 07/29/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.
    • Review fromBrad P

      Date: 07/28/2022

      1 star

      Brad P

      Date: 07/28/2022

      This website is a scam. I have nearly $800 in credits that they will not let me use due to some shady loophole. **************** is terrible at best. Book directly with the airline and not this scam of a site.

      Fareportal Inc.

      Date: 07/28/2022

      The customer's reservation included two airlines but was issued on one ticket which is standard policy. Credit is held with the airline that the ticket is issued on but he wanted to use credit for the other airline. Unfortunately this can not be done as per the airline rules that we must abide by.
    • Review fromCindy T

      Date: 07/27/2022

      5 stars
      So far I am very impressed!!! Great price!! Thankyou appreciate it!
    • Review fromRuth K

      Date: 07/26/2022

      5 stars

      Ruth K

      Date: 07/26/2022

      I've only recently started using your site and I love it. It's so easy to go through and understand how to book a flight, book your transportation and find a hotel. I highly recommend using this site when traveling.

      Fareportal Inc.

      Date: 07/28/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.
    • Review fromJANET B

      Date: 07/26/2022

      1 star
      Tried to book a round trip flight. When I checked, unfortunately two days later it was one way. I was told to cancel. Schedule again cost would be $445.00. She put me through to billing. He canceled said he would refund ******. Would have cancellation fee of $70. Couldnt tell what it be withdrawn from. Insisted I schedule with him. I ended up paying additional $160. My cheap flight cost $670. Then ******** and Cheapoair withdrew $382 from my bank at same time. Now cheap flight $1000. ******** did refund what they withdrew.
    • Review fromJohn P

      Date: 07/26/2022

      1 star

      John P

      Date: 07/26/2022

      My cc card still pendind airfare since 7/22/22 got booking confirmation. CheapOAir not airline charged my cc 7/23/22 $3.00 then charge my cc $19.95.Tel.CheapOAir 7/25/22 about this and response wait 2 days prior flight departure fo Eticket itinerary.Why is this not paid pending.

      Fareportal Inc.

      Date: 07/28/2022

      Our agents have contacted this customer and confirmed that his reservation is confirmed. His questions regarding the charges have been answered.
    • Review fromTa K

      Date: 07/23/2022

      1 star

      Ta K

      Date: 07/23/2022

      The way customer service treated me at ******************** is deplorable. I was placed on multiple hour long holds by agents in an effort to avoid my call. They canceled my flight quickly because I mentioned having an issue. With no intention to reimburse just to take my money and not provide service. Worst company ever I will never do business with them ever again. I underwent days of stress and panic with almost **** usd about to be lost.

      Fareportal Inc.

      Date: 07/25/2022

      Our agents are working with the airline and this customer to resolve her concerns.
    • Review fromSusan P

      Date: 07/23/2022

      5 stars

      Susan P

      Date: 07/23/2022

      Cheapo was fantastic! They took care of everything with no problem.

      Fareportal Inc.

      Date: 07/25/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.
    • Review fromOscar C

      Date: 07/23/2022

      5 stars

      Oscar C

      Date: 07/23/2022

      Great Service, excellent price clear Information, I will recommend this services, and I will use it often

      Fareportal Inc.

      Date: 07/25/2022

      Thank you for you kind remarks. We look forward to assisting with your future travel needs.
    • Review fromCheryl B

      Date: 07/22/2022

      5 stars

      Cheryl B

      Date: 07/22/2022

      Staff was fast and friendly. Was able to change the flight date without any issues!They also have good prices to choose from.

      Fareportal Inc.

      Date: 07/25/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.

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